Taco Bell

3.7
451 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5640 W Grand Parkway S in Richmond. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5640 W Grand Parkway S, Richmond, TX
77406, United States

Hours

Reviews

3.7
451 reviews
5 stars
203
4 stars
81
3 stars
66
2 stars
19
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying fresh and tasty meals, while others received cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions, particularly in the bathrooms.

Value for Money

Several customers mentioned that the portion sizes were small and prices were higher compared to other locations.
  • RR
    Roger
    Dec 23, 2025
    5.0
    The worker running the drive thru at 4:07 am Tuesday the 23rd gave us the best service. 10/10 definitely coming back.
  • JK
    Julianne Kowrach
    Dec 9, 2025
    1.0
    I knew better but it was the closest location... this Taco Bell is the definition of greedy. It's clear the owner/management is trying to line their pockets but skimping on portions. EVERYTHING is 25-50% of what the actual portion should be. This is a pathetic excuse of a "taco"
  • SS
    saiii
    Nov 28, 2025
    1.0
    Ts trash tbh. More expensive, takes longer, js go to the one in long meadow.
  • DV
    Devan Vines
    Nov 9, 2025
    1.0
    DO NOT EVER GO TO THIS RUDE TACOBELL! On this exact night about 5 minutes ago, I had to deal with really rude disrespectful female that was working the drive-thru microphone. I drove up singing a song all happy and stuff and I was about to order. The very first words out of her mouth were I'm sorry I can't hear you but with an attitude undertone. I Shrugged it off because you know some people have hard days, and I wasn't going to let it ruin mine period before I could even order, she cut me off saying loud with an attitude we don't got no beef by the way. The lady used those exact words with a undeniable attitude. Even still I tried to be cordial and ignore it. I was going to order something with chicken until she coughed more of an attitude. At which point a gentleman got on the mic. He asked me what I was going to order and I explained to him that I was no longer going to order something with so much attitude being pushed my way. I do not want to risk my food being poisoned or spitting because an employee had a bad night. So you could tell with the tone in his voice that he was upset as well probably because of the woman. And with an undertone of sarcasm said to have a great night then sir with a lot of emphasis. I would never want to come back to an establishment like this. Aren't the night shift employees supposed to be the more trustworthy reliable respectful employees?
  • KN
    kenny nguyen
    Nov 7, 2025
    1.0
    I ordered a meal here on 11/6 at 11pm via UberEats- I requested hot sauce and when the order came, I received not even one packet- the fact that taco sauce is the ONLY condiment for taco bell, and the fact the team working has no basic ability to read and do their job, is the exact reason why they will never succeed past a minimum wage job. If you need sauce, just go in and grab it yourself and avoid delivery because the workers here are useless and can't read an order ticket.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 5640 W Grand Parkway S in Richmond?

Taco Bell is open daily from 8:00 AM to 5:00 AM the next day, seven days a week.

Does this Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service during its operating hours.