Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 11020 Harlem Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
224 reviews
5 stars
130
4 stars
20
3 stars
14
2 stars
11
1 star
49
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service; some staff are friendly and attentive, while others are reported as rude and unhelpful.
Food Quality
Food quality is inconsistent; some customers praise the freshness and taste, while others complain about small portions and stale bread.
Cleanliness
The establishment is generally reported as clean, but some reviews mention dirty tables and issues with the drink machine.
Order Fulfillment
Frequent complaints about online order issues, including delays, incorrect orders, and lack of communication.
Management Issues
Concerns about poor management and staffing, leading to slow service and operational inefficiencies.
- AKAhsen Kadi4 days ago5.0Subway is always a reliable go to for a quick lunch on the run, and this location didn’t disappoint. I stopped by while in the middle of moving houses, and Angela was incredibly fast, friendly, and accommodating. The bathrooms were clean, and the whole store looked fresh and well maintained. Great experience overall!
- ATAayan Thara6 days ago5.0Customer service was amazing, food was amazing, great location, come here almost daily, def one of the best in the richmond area
- AMAshraf MemonNov 17, 20251.0He wasn’t taking our order we showed him the receipt but he still wasn’t taking it. Then when we cancelled and re ordered, there was no tuna and we are Muslim so we don’t eat other meat. We were waiting at the store for 30 minutes. Terrible service, would never go again.
- NLNoel LopezNov 15, 20255.0This subway did so good with making my food and they were very quick and so nice and they were very patient with me I will definitely be coming back and I really recommend anyone to come here and try and very good customer service
- SMSamya mominNov 13, 20255.0The location in Richmond always has a very positive vibe and the workers are so sweet. They always make my food with good quality and quantity.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 11020 Harlem Road, Fort Bend, Richmond, TX 77406, inside the Shops at Harvest Green.
What are the operating hours of Subway at this location?
Subway is open Monday to Saturday from 8:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and curbside pickup services?
Yes, this Subway location offers both curbside pickup and delivery services.
Can I order Subway's menu online or via an app?
Yes, you can order Subway's menu quickly and easily online or through the app for pickup or delivery.
What meal times does this Subway serve?
Subway serves breakfast, lunch, and dinner every day.
Is in-restaurant dining available at this Subway location?
Yes, this Subway location serves dine-in customers along with takeout and delivery options.
Does Subway at Shops at Harvest Green provide catering services?
Yes, catering services are available to assist with any event needs.
What nearby dining options are available when visiting Subway at Harvest Green?
Nearby dining options include Mochinut for donuts, Kung Fu Tea for bubble tea and smoothies, and Korner Burger Company for burgers and American fare, perfect for grabbing a treat before or after your Subway meal.
Are there any nearby healthcare providers near Subway at Harvest Green?
Yes, Highline Dental offers dental care, A-Z Medical Clinic provides family practice services, and Richmond Family Chiropractic is available for chiropractic care near Subway.
Where can I get automotive services or fuel near Subway at Harvest Green?
Nearby options include Shell and Exxon & Mobil gas stations, Timewise convenience stores with gas services, and iShine Express Car Wash & Detail for car washing and detailing needs.