Subway

3.3
138 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richmond Subway® Restaurant at 5614 W Grand Parkway S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5614 W Grand Parkway S, Richmond, TX
77469, United States

Hours

Reviews

3.3
138 reviews
5 stars
61
4 stars
16
3 stars
10
2 stars
5
1 star
46
  • JH
    Jason Hall
    4 days ago
    5.0
    Great place and good customer service
  • JM
    Julio Marino
    Nov 16, 2025
    5.0
    Jesus and Jairo 10/10 customer service.
  • SI
    soulzforleo on ig
    Nov 16, 2025
    5.0
    Jairo and beto really good
  • VP
    Victor Paredes
    Oct 19, 2025
    1.0
    My wife and I had a disappointing experience at this Subway location today. When my wife politely asked if her chicken could be warmed up in the microwave, the employee immediately responded with an attitude, saying, “We don’t have a microwave here.” When she pointed right at the microwave that was clearly visible, he said, “Yes, but it’s not for that.” She asked what it was for if not for warming food, and he repeated, “Not for that, not for that,” in a rude and dismissive tone. We explained that other Subway locations have no issue using the microwave to heat up chicken when requested, and he snapped back, “We don’t do that here. We don’t do that here.” The entire interaction was unprofessional, unnecessary, and disrespectful. He wasn’t wearing a name tag, but he appeared to be in his mid-30s and had a very unpleasant attitude. Because of how we were treated, we decided to leave without ordering. We refuse to spend our money somewhere that treats customers this way. This was a simple, reasonable request that could have easily been handled politely. Unfortunately, the experience completely turned us away from this location.
  • MW
    MARO WORLD
    Oct 16, 2025
    1.0
    I don’t eat Pork so they refused to give me the daily special .. Very bad experience because if you have allergies with pork you should be flexible to change it .. I changed my five stars to 1 stars unfortunately

Frequently Asked Questions About Subway

What are the pickup and delivery options available at Subway in Richmond?

Subway in Richmond offers in-store pickup, curbside pickup, and delivery services for your convenience.

What are the operating hours for Subway at The Shops on Grand Parkway?

Subway is open Monday, Tuesday, Thursday, Friday, and Saturday from 9:00 AM to 11:00 PM, and Wednesday and Sunday from 9:00 AM to 10:00 PM.