Food Quality
Customers reported issues with food quality, including spoiled ice cream, cold food, and incorrect orders.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times and orders being mixed up.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with the service.
Cleanliness and Environment
Some customers noted cleanliness issues and uncomfortable conditions, such as lack of air conditioning.
Mixed Experiences
While some customers had positive experiences with food and service, many others reported significant issues, indicating inconsistency in performance.