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Sonic Drive-In

3.3
(579 reviews)
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Business Details

1880 Fm 359, Richmond, TX
77406, United States
(281) 238-8638
http://www.sonicdrivein.com/locations/us/tx/richmond/1880-fm-359/store-3616
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Richmond, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1880 Fm 359 for the ultimate SONIC experience!

Location

Sonic Drive-In
1880 Fm 359, Richmond, TX
77406, United States

Hours

Reviews

3.3
579 reviews
5 stars
220
4 stars
96
3 stars
61
2 stars
44
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when few customers were present.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning cold, overcooked, or poorly prepared items.

Customer Service

While some staff were noted as friendly, numerous reviews pointed out rude service and poor management, leading to a negative overall experience.

Management Issues

Repeated complaints about poor management and lack of training for staff were evident, with calls for improvement in leadership and operational efficiency.
  • TL
    Travis Larsen
    Feb 24, 2026
    4.0
    Decent service, good drinks.
  • AO
    Andrew Osterhout
    Jan 10, 2026
    1.0
    IT IS TO BE EXPECTED TO GET POOR SERVICE FROM THOS LOCATION! Shut this place down already! Not one time have I ever gotten anything even close to satisfactory! It always takes 20 min to get a completely messed up order! This time I went back to get a simple ice cream! Too expensive and not made right and took 15 min to get it! I was the only one there! And they didn't have change (paid with a $10 bill) they had to go back in to get it and take another 5 min to do so... i think they were just hoping i would leave so they could keep the change! I've have far worse experiences here, this is just the most recent!
  • JE
    Jreall Ervin
    Dec 22, 2025
    5.0
    Great food!
  • MG
    m g
    Dec 20, 2025
    3.0
    It's honestly just a hit or miss. Somtimes they are quick with fresh food, other times its old food and or takes forever.
  • JG
    Judy Gomez
    Dec 20, 2025
    1.0
    I was disappointed with the quality of the food, as all of the hot dogs from my kids’ orders were burned on one side. Considering I spent $69 on this order, I expected better. The food carrier, however, was very polite and nice, which I appreciated.
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Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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