Pizza Hut

2.6
368 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 26440 FM 1093 Rd. in Richmond, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
26440 FM 1093 Rd., Richmond, TX
77406, United States

Hours

Reviews

2.6
368 reviews
5 stars
103
4 stars
36
3 stars
19
2 stars
30
1 star
180

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unresponsive management, and issues with order corrections.

Delivery Issues

Many customers experienced significant delays in delivery, with some orders arriving cold or not at all.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poor quality of food, leading to customer dissatisfaction.

Food Quality

Several reviews mentioned subpar food quality, including cold, dry, or improperly made pizzas.
  • KS
    kelly sliva
    4 days ago
    1.0
    They forgot our drinks that we Ordered to be delivered. . Called them about the missing drinks. What they said, they will honor free pizza for the next order. NO, I asked that they bring the drinks to me. They said no! It’s too late we won’t be bringing drinks. Mind you, it was at 845pm!!! So it’s not too late!! Never again order from Pizza Hut FM 1093!!!
  • LA
    Lilit Avetisyan
    Dec 19, 2025
    5.0
    They work very conscientiously. Being a little dissatisfied with my order, I asked to correct it without placing a new order. I am very grateful that I received a completely new order with no additional charge. Thanks for the delivery as well
  • DK
    D' Kelvins
    Dec 12, 2025
    5.0
    Sometimes they put too much cheese or put too sauce
  • KF
    Kaylene French
    Nov 22, 2025
    1.0
    Never going back! I ordered the food at 4:30pm. The food was supposed to be at my house at 4:59pm. It didn't show up. At 5:15pm, I called pizza hut and Ronald (manager) stared to wait 10 minutes then call him back. I waited over 15 minutes and no pizza came. I called back and Ronald stated I would have to wait longer. I have 2 kids who were so hungry and I asked for a refund on the delivery charge only (like $3 on a $38 order). Ronald absolutely turned 180 degrees and treated me like garbage, refusing to provide any refund and actually laughing when I got upset. By the way, this was my daughter's 6th birthday. It was definitely a horrible way to celebrate it. Also, Ronald hung up on me and told me it's have to call corporate for my refund. FYI, there's no corporate number, just an online form to fill out. Don't go here. Go to Marcos and get good pizza always without any problems. I've never had an issue with them.
  • MG
    Mila Geyen
    Nov 22, 2025
    1.0
    This is the worst Pizza Hut in Texas. Every time I order, it takes over an our despite being 4 minutes from my house. This order, I ordered 4 drinks and got 4 packs of parmesan cheese. The wings had no sauce. The last order, I was missing an item, the order before that took nearly 2 hours and was cold. Every time, I say surely this can't happen again but here we are.

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Richmond, TX?

Pizza Hut is located at 26440 FM 1093 Rd., Suite 100, Richmond, TX 77406.

What are the operating hours for Pizza Hut delivery in Richmond?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.