Papa Johns Pizza

3.4
255 reviews
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Business Details

7770 W Grand Parkway S, Richmond, TX
77406, United States
(832) 471-6112
https://locations.papajohns.com/united-states/tx/77406/richmond/7770-w-grand-parkway-s
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About

Pizza Restaurant
At Papa Johns Pizza in Richmond, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richmond pizza for any occasion. Call us for pizza delivery in Richmond or stop by 7770 W Grand Parkway S for carryout to order the best pizza in Richmond, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
7770 W Grand Parkway S, Richmond, TX
77406, United States

Hours

Reviews

3.4
255 reviews
5 stars
105
4 stars
49
3 stars
18
2 stars
12
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including rude staff and unhelpful management.

Pizza Quality

There are frequent complaints about the quality of the pizza, including insufficient toppings, cold pizzas, and incorrect orders.

Cleanliness

Several reviews mentioned concerns about hygiene practices, such as staff not wearing gloves or hair nets.

Delivery Issues

Customers experienced significant delays in delivery, with some orders taking over an hour and arriving cold.

Staff Friendliness

While some customers praised friendly staff, others reported unprofessional behavior and lack of attention to customers.
  • MN
    Megan Nguyen
    5 days ago
    1.0
    placed an order by accident and tried calling them like 7/8 times over the span of 30 min, no one picked up each time, had to drive 40 min to pick up and the 3 workers are just chilling, talking to each other. asked them about if they changed their phone number and they said no they probably didn’t pick up because it was busy. this was at 5pm on a wednesday. too busy to at least pick up and ask to hold?? insanity. store was completely empty besides the workers btw
  • JZ
    Joshua Zaretsky
    Nov 15, 2025
    5.0
    This place is lowkey the bomb! Awesome sauce! Literally! That short Asian kid knows what he is doing😎👍
  • KM
    Kenneth Murray
    Oct 27, 2025
    5.0
    Amara always gets it right! Always a smile on her face and makes the best pies, I can always count on this location to make quality pizzas!
  • VG
    Veronica Gichohi
    Oct 26, 2025
    1.0
    This place is junk. Do not buy any pizza with a topping because they will hardly put any. You might as well buy cheese pizza and save your money. The manager and staff are very rude with zero customer service skills.
  • LG
    Lakeesha Graves
    Oct 2, 2025
    2.0
    I order from this Papa John’s quite often, but I am not pleased with the service I received during my last visit. I did a pickup. I stood at the counter for 5 min while one of the workers stood there eating pizza, having a conversation with the cleaning staff and periodically looking up at me. I was finally helped by a gentleman who was obviously busy, I did not get his name. After I walked out, the other worker stood at the counter.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Richmond, TX?

Delivery is available Monday to Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.

What are the takeout hours at Papa Johns Pizza Richmond location?

Takeout is available Monday to Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.