Many customers praised the attentive and friendly service from staff, with specific mentions of individual servers who went above and beyond.
Food Quality
While some diners enjoyed the food, there were multiple complaints about over-salted dishes and inconsistent quality, particularly with steak.
Cleanliness
The restaurant was frequently noted for its cleanliness, including restrooms and dining areas.
Atmosphere
Customers appreciated the welcoming and relaxed atmosphere, although some wished for background music.
Mixed Experiences
Several reviews highlighted both positive and negative experiences, indicating variability in service and food quality across visits.
BR
Brandon R.
2 days ago
5.0
Great service by Lauren and amazing food
ML
Michael Livingwater
5 days ago
5.0
Went here for Vetans day meal, it was beyond expectation. They gave us a hearty meal for free.
MM
Miinah.98
Nov 10, 2025
5.0
Just awesome !!! It’s my first time coming to this location and lemmmeeee tell you ! It didn’t disappoint! The bartender sticks ( I hope I’m spelling it correctly) are awesome ! He went above and beyond and he definitely deserves a raise !!
DD
Deisy Diaz
Oct 26, 2025
3.0
came here for the first time to celebrate my husbands birthday!
This was our first time never been so we were very excited! We ordered appetizers, dinner! Steak with shrimp. Steak with chicken and of course their sides.
The steak you could add “toppings” to it you would assume it would be included with the steak but it was not, the waitress did not mention that to me so I spent almost $4.00 on grilled onion and $2.00 on butter I did not sadly know where to put or use.
When someone mentions first time it would be nice to be explain that they were extra.
The place was quiet wished it had some sort of music.
Place was clean, restrooms were clean and every staff we interacted with was very nice.
Other than that we had good food, we were checked up on and also given a free cake.
JG
Jennifer Graham
Oct 21, 2025
1.0
I ordered the steak and mac and chicken with a Ceasars salad today. My stomach and my foster kid stomach have not stop hurting yet. We ordered this around 11am I just threw 20 dollars in the trash. I never experience this with no other location but I will not be back again.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://outbackprod-g8dygre8fjatbjdb.a02.azurefd.net/menus/Outback\-Gluten\-Free\-Menu.pdf) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
Does Outback Steakhouse in Richmond accept reservations?
No, Outback Steakhouse in Richmond does not accept reservations.
What are the delivery options available at Outback Steakhouse in Richmond?
Outback Steakhouse offers delivery through their online ordering system with options including in-store pickup, curbside pickup, same-day delivery, and no-contact delivery.
What are the operating hours for Outback Steakhouse Aliana location?
Outback Steakhouse is open Monday to Thursday from 11 AM to 10 PM, Friday and Saturday from 11 AM to 11 PM, and Sunday from 11 AM to 9:30 PM.
When is happy hour at Outback Steakhouse Aliana?
Happy hour at Outback Steakhouse is daily from 4 PM to 6 PM.
Does Outback Steakhouse Richmond offer gluten-free menu options?
Yes, Outback Steakhouse offers gluten-free menu items. You can view their gluten-free menu online.
What payment methods are accepted at Outback Steakhouse in Richmond?
Outback Steakhouse accepts American Express, Mastercard, Visa, and cash payments.
Is Outback Steakhouse in Richmond family-friendly and accessible?
Yes, the restaurant welcomes families, has children's menu options, and offers wheelchair accessible entrances, parking, seating, and restrooms.
What nearby restaurants can I visit before or after dining at Outback Steakhouse Richmond?
Nearby restaurants include Olive Garden for Italian cuisine, Taco Cabana for Mexican fast food, and P. Terry’s Burger Stand for burgers, offering a variety of dining options close to Outback Steakhouse.
Are there wellness facilities near Outback Steakhouse Richmond for relaxation after your meal?
Yes, the Hand and Stone Massage and Facial Spa and StretchLab gym are nearby, providing options for massage therapy and fitness activities after dining.
Where can I shop for beauty and retail products near Outback Steakhouse Richmond?
You can visit stores like Bath & Body Works, Ulta Beauty, and Burlington nearby for beauty supplies and retail shopping.