McDonald's

3.6
1546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7003 FM 1464 Rd, Richmond, TX
77407, United States

Hours

Reviews

3.6
1,546 reviews
5 stars
660
4 stars
313
3 stars
192
2 stars
70
1 star
311

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, indicating a consistent problem with order fulfillment.

Customer Service

Many reviews highlighted poor customer service, including rude staff and long wait times, particularly during late-night shifts.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh items while others received cold or poorly prepared food.

Cleanliness

Several customers noted cleanliness issues within the restaurant, affecting their overall dining experience.
  • HM
    Henry A. Martinez
    Dec 22, 2025
    1.0
    Tha app ain't no good since they made changes they dont have the order ready once you get there and they still sending to curbside or the empty window to get your food ! Half the time they give you decaf coffee instead of what you order! Disappointed
  • VS
    velia stroud
    Dec 4, 2025
    1.0
    Check your orders before you leave because they did not give us a milk and holiday pie that I paid for and it's not the first time.
  • KI
    Khashia Ismail
    Nov 29, 2025
    1.0
    Worst experience. Unhygienic Ice cream was totally melted in 2 seconds
  • DI
    Dr Muhammad Iqbal
    Nov 26, 2025
    5.0
    Excellent breakfast as usual. Only one thing though, their orange juice lack quality. It was a bit watery. I meant the content of the orange juice had more water than actual orange juice. I hope the management take a look at this.
  • WS
    Wasi Saleem
    Nov 24, 2025
    1.0
    Terrible customer service at this location. The workers pretend to not hear you on the drive thru speaker, start laughing, take your order, then give you a different order. Management needs to step in and fire these employees or the manager needs to be fired and replaced. Several customers left because they’re not being helped at the drive thru. It’s 12:40AM and this is a 24 hour drive-thru. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7003 FM 1464 Rd, Richmond, TX?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.