Brand Certified
McDonald's
3.6(1562 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
7003 FM 1464 Rd, Richmond, TX
77407, United States
Certified by McDonald's • Mar 01, 2026
(281) 980-0032
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,562 reviews
5 stars
666
4 stars
317
3 stars
192
2 stars
71
1 star
316
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Cleanliness and Atmosphere
While some customers noted cleanliness and a pleasant atmosphere, others reported unhygienic conditions and a chaotic environment.
Wait Times
Several reviews mentioned long wait times for orders, particularly during late-night hours.
Management Issues
Multiple customers suggested that management needs to be improved, citing disorganization and lack of staff training.
- JAJacky Alvarado1 day ago5.0Excelente
- ANAhmed Naviwala3 days ago5.0Preserve at Rolling Oaks Apartments • 15450 Farm to Market Rd 1325 North... app.goo.gl
- KKKeona4 days ago1.0It’s KIDS KIDS KIDS that work here! No customer service no “hello” no t”thank you” no “your welcome” 10kids on shift 1 manager. I ordered medium fries and nuggets. I asked for fresh fries. They threw a small order in the bag. I went in spoke to the manager on duty. Told her the customer service is below par and the paid medium I ordered vs. the small in this bag. She went to show them kids in the back and the black boy with blonde dreads comes to the front smacks his lips go back and came back to stare me in my face as a intimidating factor. The lady was waiting for her food the girl asked did she order a 20piece she said yes the girl put the bag down and walked away. No “here is your order” “your order is ready” NOTHING the lady stood there like what the hell. I said call corporate. I understand giving kids a job but please TRAIN THEM CUSTOMER SERVICE! reciept umber 1350 6:07pm 2/28
- SESamuel EsquivelFeb 23, 20262.0Weird place not very customer friendly
- JGJuan GonzalezFeb 21, 20261.0Horrible service here no care for the DoorDashers waiting while they had no line and didn’t come check for the order number or name I stayed 10 minutes waiting for nothing not worth your time to come here
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website