McDonald's

3.6
1538 reviews
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Business Details

7003 FM 1464 Rd, Richmond, TX
77407, United States
(281) 980-0032
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7003 FM 1464 Rd, Richmond, TX
77407, United States

Hours

Reviews

3.6
1,538 reviews
5 stars
656
4 stars
314
3 stars
191
2 stars
70
1 star
307

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback varied on food quality, with some praising hot and fresh items while others complained about burnt or poorly prepared food.

Cleanliness

Some customers noted cleanliness in the dining area, while others reported dirty conditions and poor hygiene practices.

Management Issues

Several reviews pointed to ineffective management, with calls for better training and oversight of staff.
  • CO
    Connie Olive
    Nov 8, 2025
    1.0
    Ordered on the kiosk 25 minutes later had to ask where my food was. When I got my burger it wasn't even a patty. It was pieces of meat. It was like 4 small pieces thrown on the bun. I would have understood if they had been busy, but they weren't. They are a disorganized group of people. I wasn't they only one with problems. There were others with similar problems. Worst McDonalds
  • LK
    Lydia Kinmon
    Nov 7, 2025
    3.0
    I asked for Mac sauce on both my burgers and didn’t get it my husband also asked for cheese on his hot&spicys and he didn’t receive that either…for yall to charge us for it is outrageous if yall are going to just forget it and this isn’t the first time it has happened to me
  • DD
    Dominque
    Nov 1, 2025
    2.0
    They told me monopoly games was over yesterday guess I bought McDonald's for nothing Google says it was over November 2nd
  • JN
    John Nguyen
    Oct 30, 2025
    1.0
    I came here when it was 1am, came home to burnt chicken nuggets. Like bro I was literally the only person in line too, how did my food get burnt 💀💀
  • SB
    Slim Baby
    Oct 26, 2025
    3.0
    Why should people dining in have to suffer because of an issue with school kids. Why wouldn’t you let people know (who are dining in) if you order half sweet tea half lemonade there is no refill. It’s a popular drink so a small disclaimer would suffice. Just think… You’re eating and you run out of your drink. You have to get up and wait for someone to come to the front counter. Then someone tells you we don’t do refills on lemonade…. I respected your policy and that’s why I decided to make a review respectfully.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7003 FM 1464 Rd, Richmond, TX?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.