Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- BreakfastAvailable
Location
Hours
Reviews
3.2
169 reviews
5 stars
62
4 stars
23
3 stars
19
2 stars
19
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow, rude, and inaccurate service, with many expressing frustration over long wait times and poor staff interactions.
Food Quality
Several reviews highlighted issues with food quality, including cold, old, or improperly prepared items, as well as concerns about cleanliness and hygiene.
Customer Experience
While some customers praised the friendly staff and quick service during less busy times, many others experienced significant dissatisfaction with management and overall service quality.
Cleanliness
The cleanliness of the dining area and food preparation areas was frequently criticized, with reports of dirty tables and unsanitary conditions.
- WDWillie DynamiteDec 13, 20252.0It was horrible. With the kiosks set up to order from it was downhill from there. Menu said steak and egg sandwiches weren't available which wasn't true. They're was only 2 other people waiting besides me. It took nearly 20 minutes to get two breakfast meals. When I asked were Theo short staff the cashier replied no. The cashier actually was doubling as a cashier and cook running back and forth. Very inconvenient since I was planning on having breakfast with my son before dropping him to school.
- PWpatrick wangDec 11, 20255.0Great customer service. The lady with glasses was great. I am a very pleased customer.
- GVGopi VNov 28, 20251.0I had a very disappointing experience today at the McDonald’s located inside Walmart. I came with my son for a quick lunch, and to my surprise, there was no water option available at the drink vending machine. When I asked the staff for a cup of water, they simply said “water is unavailable.” I honestly couldn’t believe it. Water is a basic necessity—especially when you’re dining with a child. My son was uncomfortable, and I had no option but to manage without something as simple as drinking water. For a brand like McDonald’s, this is unacceptable. It was frustrating, inconvenient, and left me wondering how a restaurant can serve food but not provide water. I really hope the management takes this seriously and fixes this issue immediately because today’s experience was extremely disappointing.
- HGHolly GibsonSep 16, 20255.0This Mc Donald's always serves fresh and fast food. Expect a little bit of a wait during rush hour. Lots of employees and shoppers will come and eat around the same time. The wait has never been significant and the food is always hot. The employees are friendly and for a Walmart dining area, it is very clean!
- S6SmartLikeThat 666Feb 13, 20242.0I usually have to repeat my order several times, first English, then Spanish, then English or vice versa. They seem confused, and they aren't asking to confirm my order, because I've heard them take orders from other people who only order in 1 language. Only time I don't repeat myself is when I have a mobile order. (Lucky for me, I can order in 2 languages??) And they are always low or out of black pepper?? But the place is usually clean and that says a lot with the amount of traffic they have.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 5660 W Grand Parkway, Richmond, TX?
McDonald's is open daily from 7:00 AM to 10:00 PM for regular dining.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 7:00 AM to 10:00 PM.
Can I order food for delivery from this McDonald's?
Delivery is available from 7:00 AM to 8:00 PM daily via their online ordering system.
How can I place a mobile order at McDonald's?
You can place mobile orders using the McDonald's App, available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile offers?
Yes, they provide WiFi, mobile ordering, mobile offers, and McDelivery services.
Where exactly is this McDonald's located?
It is located at 5660 W Grand Parkway inside the Walmart in Richmond, TX 77406.
What nearby stores can I visit at the Walmart where this McDonald's is located?
Nearby stores include Walmart Pharmacy, ecoATM, and Minute Key locksmith services.
Are there any entertainment options close to McDonald’s at 5660 W Grand Parkway?
Yes, you can visit Redbox for movie rentals and GameStop for video games and toys nearby.
What other dining or shopping options are near this McDonald's location?
Nearby dining options include The Baking Cup bakery and Aina Poke Hawaiian restaurant. Shopping options include The Shops of Bella Terra and Famous Footwear.