Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow, rude, and inaccurate service, with some experiencing long wait times and poor communication from staff.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly prepared items, including fries and chicken nuggets.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in food preparation areas.
Staff Attitude
Customers noted a mix of friendly and rude staff interactions, with some praising the politeness of certain employees while others reported unprofessional behavior.
Curbside Experience
Curbside service was mentioned as problematic, with customers expressing frustration over having to wait longer than expected for pre-ordered food.
HG
Holly Gibson
Sep 16, 2025
5.0
This Mc Donald's always serves fresh and fast food. Expect a little bit of a wait during rush hour. Lots of employees and shoppers will come and eat around the same time. The wait has never been significant and the food is always hot. The employees are friendly and for a Walmart dining area, it is very clean!
LV
Luis Villanueva
Jul 10, 2025
1.0
Our service was slow and inaccurate, and their small cup of water was ridiculously overpriced.
RB
Rafik B
Jul 3, 2025
1.0
My order is ready but they are not given me because employees talk each other
AS
Abigael Soto
Jun 8, 2025
1.0
Ordered curbside during my lunch break and their still make me get in the drive through line and wait 20 minutes for my pre-ordered and paid food. It’s fine, whatever things happen but I wanted to inform the worker that it wasn’t cool or good service and she proceeded to shut the window. Thank you McDonalds for reminding us all why we go elsewhere.
Also my food had been ready when I spoke to the lady at the order screen, but still had to wait and had 5 mins to eat for my lunch.
UU
USWanderer
May 21, 2021
3.0
McD located inside Walmart. Could be improved by cleaning the tables and keeping the drink station cleaner. Usually there is delay due to the traffic from Walmart customers.
What are the regular dining hours at McDonald's located at 5660 W Grand Parkway, Richmond, TX?
McDonald's is open daily from 7:00 AM to 10:00 PM for regular dining.
What are the drive-through hours for this McDonald's location?
The drive-through is open daily from 7:00 AM to 10:00 PM.
Can I order food for delivery from this McDonald's?
Delivery is available from 7:00 AM to 8:00 PM daily via their online ordering system.
How can I place a mobile order at McDonald's?
You can place mobile orders using the McDonald's App, available on both iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer free WiFi and mobile offers?
Yes, they provide WiFi, mobile ordering, mobile offers, and McDelivery services.
Where exactly is this McDonald's located?
It is located at 5660 W Grand Parkway inside the Walmart in Richmond, TX 77406.
What nearby stores can I visit at the Walmart where this McDonald's is located?
Nearby stores include Walmart Pharmacy, ecoATM, and Minute Key locksmith services.
Are there any entertainment options close to McDonald’s at 5660 W Grand Parkway?
Yes, you can visit Redbox for movie rentals and GameStop for video games and toys nearby.
What other dining or shopping options are near this McDonald's location?
Nearby dining options include The Baking Cup bakery and Aina Poke Hawaiian restaurant. Shopping options include The Shops of Bella Terra and Famous Footwear.