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McDonald's

3.7
(1137 reviews)

Business Details

(832) 595-8650
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7805 W Grand Parkway South, Richmond, TX
77407, United States

Hours

Reviews

3.7
1,137 reviews
5 stars
511
4 stars
222
3 stars
161
2 stars
66
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, incorrect orders, and slow drive-thru times.

Order Accuracy

Frequent complaints about missing items or incorrect orders, with customers expressing frustration over having to check their bags before leaving.

Food Quality

Mixed reviews on food quality, with some praising freshness while others reported cold or improperly prepared items.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly during busy times.
  • JM
    JP MozMan
    6 days ago
    5.0
    Great location with fresh food along with fast and friendly service! I have been coming here since they opened, and will continue coming to this location.
  • VP
    Valeria Paola
    Feb 6, 2026
    5.0
    What a joy it is to be welcomed with a smile like Lorena’s, it truly brightens my day. Her service is special and unique, and she brings so much positivity. I’m very satisfied with both the service and the food; everything is fresh and perfectly prepared!
  • JR
    Johnny Ramirez
    Jan 30, 2026
    5.0
    Fast service and food is always hot and fresh....friendly people working there
  • BK
    B Kelley
    Jan 22, 2026
    1.0
    French fries didnt have any salt
  • SS
    Scotty's Saloon
    Nov 26, 2025
    2.0
    Just FYI to the head manager or owner of this location. Im not sure what mgnt roll she plays but the Hispanic lady there today took my order never rang it in only pretended to opened the drawer and gave me made up change and no receipt. Then took off to the back and came up with my order in literally 20 seconds . I was adding up the change she gave me cause I gave her a 20 and the change was short I ask for a receipt cause non printed it threw her off she ask what did I get punched it up on the system gave me $2 more and still no receipt. Pretty sure she's scamming the til and not ringing up cash orders . Just FYI

Frequently Asked Questions About McDonald's

What are the main services offered by this McDonald's location?

This McDonald's offers drive-thru, curing service, McDelivery, mobile ordering, and WiFi.

What are the regular dine-in hours for this McDonald's in Richmond, TX?

The dine-in hours are Monday to Thursday 5:00 AM to 11:00 PM, Friday and Saturday 4:00 AM to midnight, and Sunday 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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