Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,128 reviews
5 stars
506
4 stars
219
3 stars
161
2 stars
66
1 star
176
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of attentiveness.
Speed of Service
Customers consistently noted slow service, particularly in the drive-thru, with some experiencing long wait times.
Food Quality
Mixed feedback on food quality, with some praising freshness while others reported cold or improperly prepared items.
Cleanliness
Some customers appreciated the cleanliness of the location, while others reported issues with maintenance.
- SSsbgarza28Dec 2, 20251.0Drive thru is slow as molasses.
- BVBrent VickersNov 27, 20254.0I go to this place about once every two weeks and over the past 3ish years, they have messed up my order every single time. Honestly impressive.
- SSScotty's SaloonNov 26, 20252.0Just FYI to the head manager or owner of this location. Im not sure what mgnt roll she plays but the Hispanic lady there today took my order never rang it in only pretended to opened the drawer and gave me made up change and no receipt. Then took off to the back and came up with my order in literally 20 seconds . I was adding up the change she gave me cause I gave her a 20 and the change was short I ask for a receipt cause non printed it threw her off she ask what did I get punched it up on the system gave me $2 more and still no receipt. Pretty sure she's scamming the til and not ringing up cash orders . Just FYI
- JVJosh VellekampNov 25, 20252.0Didnt put ketchup on either of my burgers, pulled the bun off to see the faintest impression from the ketchup gun. Refill the ketchup bro yalls prices are too high for this
- ZZZL2004Nov 25, 20251.0I always have issues at this location. Half the time something is missing or wrong. And whenever I order fries bigger than a small they consistently do not fill it up all the way. And whenever I ask for corrections Im always met with attitude. Avoid this location if you can!
Frequently Asked Questions About McDonald's
What are the main services offered by this McDonald's location?
This McDonald's offers drive-thru, curing service, McDelivery, mobile ordering, and WiFi.
What are the regular dine-in hours for this McDonald's in Richmond, TX?
The dine-in hours are Monday to Thursday 5:00 AM to 11:00 PM, Friday and Saturday 4:00 AM to midnight, and Sunday 6:00 AM to 11:00 PM.
What are the drive-thru hours for this McDonald's?
Drive-thru is open from 5:00 AM to midnight Monday to Saturday, and 6:00 AM to midnight on Sunday.
During what hours is delivery service available?
Delivery is available from 6:00 AM to 9:30 PM every day of the week.
Does this McDonald's support contactless delivery options?
Yes, this location offers no-contact delivery as part of its delivery services.
What payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's app to order food?
You can download the McDonald's app from the Apple App Store or Google Play Store using the provided app links.
What nearby grocery store can I visit for shopping before or after dining at McDonald's?
ALDI USA is a supermarket nearby where you can shop for groceries and liquor.
Are there any nearby gas stations if I need to refuel after visiting McDonald's?
Yes, Shell, Exxon, and Timewise Soft Touch Car Wash gas stations are nearby for your convenience.
What nearby restaurants offer alternative dining options close to this McDonald's?
Nearby restaurants include Little Caesars Pizza for pizza, Wendy's for burgers, La Crawfish Richmond TX for seafood, and Desi Chowrastha - Houston for Indian cuisine.