McDonald's

3.7
1104 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2025 FM 359, Richmond, TX
77469, United States

Hours

Reviews

3.7
1,104 reviews
5 stars
493
4 stars
215
3 stars
153
2 stars
66
1 star
177

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.

Customer Experience

While some praised friendly staff and quick service, others expressed frustration over missing items and lack of attention to orders.

Cleanliness

The dining area received mixed reviews, with some noting cleanliness while others reported issues like flies.

Management

Feedback on management was inconsistent, with some praising attentive managers while others criticized their handling of staff and customer service.
  • YZ
    Yeri Zeledón
    6 days ago
    5.0
    Muy buena calidad y atencion rapida y con poco dinero
  • B8
    Bluie 855
    Nov 11, 2025
    1.0
    The food was undercooked and the worker was calling me a racial slur
  • JK
    Jay Kell
    Oct 16, 2025
    1.0
    They need a makeover with service n prep in sanitation
  • AM
    Angela Manning-Mccay
    Oct 14, 2025
    2.0
    This is my third time at this McDonald's recently and I have been thouroughly disappointed each time but thought I'll give it one more chance. We went less that 1.5 miles down the road after going thru the drive thru. Tonight my big Mac was freezing cold, my fries are cold. I ask about my condiments and was assured they were in there....they aren't and now I have a 5 years old who won't eat this cold food without his BBQ sauce. My coke even tasted bad. I. So disappointed.
  • SS
    Shan
    Sep 16, 2025
    1.0
    Stopped to get drinks and they were absolutely disgusting. I don’t think they clean their machines, the stuff tasted like dirty carbonated tap water without any syrup. When told about the problem, the woman smiled like she already knew and didn’t offer a refund, just a different drink option which STILL tasted nasty. Ended up tossing out the drinks. Gotta love wasting money in this economy. Won’t be coming back to this location ever again.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2025 FM 359, Richmond, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM.

During what hours is delivery service available from this McDonald's location?

Delivery is available Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and Friday and Saturday from 6:00 AM to 11:00 PM.