Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of assistance from staff.
Food Quality
Several reviews mentioned cold or poorly prepared food, including stale fries and incorrect items in orders.
Cleanliness
While some customers noted that the dining area was clean, others reported unsanitary conditions, including issues with the restrooms.
Staff Attitude
Many reviews highlighted rude or indifferent behavior from staff, contributing to a negative customer experience.
RA
Rose Adighibe
Jan 4, 2026
1.0
Ordered at 8:25PM. January the 4th 2026. All of our big macs came without meat??
II
Inf4life
Dec 15, 2025
1.0
This place might be the worst McDonald’s in the area. Every time I come here there’s an issue. Order takes forever, missing items. I only come here because my kid loves it. Every time I’ve had a problem the manager does not care, she’s terrible. How hard is it to put all the items in the bag?? 6 item order and you miss one?? I wish I could have that kind of accuracy at work and still have a job.
DG
Daniela Gomez
Dec 7, 2025
5.0
Excelente atención!
FI
Felipe Iglesias
Dec 7, 2025
1.0
Stay away from this McDonald's; it takes about 30 minutes to get your order. If you have questions about your order, no one will help you. It's the worst McDonald's I've ever been to.
TV
Tiffany Vasquez
Nov 24, 2025
5.0
i came in during lunch time and the manager telma was really friendly and took my order correctly i was really satisfied will be coming back again
What are the regular operating hours for McDonald's at 1125 Crabb River Road?
The McDonald's location opens daily from 6:00 AM to 11:00 PM.
Does this McDonald's offer drive-through service and what are its hours?
Yes, this McDonald's has a drive-through open daily from 6:00 AM to midnight.
Can I order delivery or curbside pickup from this McDonald's?
Yes, the location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
How can I place an order online for this McDonald's?
You can order online via their delivery URL at https://mcdonalds.order.online/business/-5579 or through the McDonald's app on iOS and Android.
What payment options does this McDonald's accept?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at this McDonald's location?
Yes, this McDonald's offers WiFi to customers.
Where is this McDonald's located?
This McDonald's is located at 1125 Crabb River Road, Richmond, TX 77406, USA.
What family-friendly or fitness facilities are near this McDonald's?
Nearby, you can find Kuk Sool Won of Richmond (a martial arts fitness center) and BNKR Fitness gyms, making it convenient to grab a meal before or after your workout.
Are there any nearby accommodations if I want to stay overnight near McDonald's?
Yes, the La Quinta Inn & Suites hotel is nearby, ideal if you need a place to stay during your visit.
What other dining options are around this McDonald's?
Close by, you can also find Little Caesars Pizza for a different fast food choice after visiting McDonald's.