McDonald's

3.1
1035 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1125 Crabb River Road, Richmond, TX
77406, United States

Hours

Reviews

3.1
1,035 reviews
5 stars
337
4 stars
176
3 stars
136
2 stars
75
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the lack of assistance from staff.

Food Quality

Several reviews mentioned cold or poorly prepared food, including stale fries and incorrect items in orders.

Cleanliness

While some customers noted that the dining area was clean, others reported unsanitary conditions, including issues with the restrooms.

Staff Attitude

Many reviews highlighted rude or indifferent behavior from staff, contributing to a negative customer experience.
  • RA
    Rose Adighibe
    Jan 4, 2026
    1.0
    Ordered at 8:25PM. January the 4th 2026. All of our big macs came without meat??
  • II
    Inf4life
    Dec 15, 2025
    1.0
    This place might be the worst McDonald’s in the area. Every time I come here there’s an issue. Order takes forever, missing items. I only come here because my kid loves it. Every time I’ve had a problem the manager does not care, she’s terrible. How hard is it to put all the items in the bag?? 6 item order and you miss one?? I wish I could have that kind of accuracy at work and still have a job.
  • DG
    Daniela Gomez
    Dec 7, 2025
    5.0
    Excelente atención!
  • FI
    Felipe Iglesias
    Dec 7, 2025
    1.0
    Stay away from this McDonald's; it takes about 30 minutes to get your order. If you have questions about your order, no one will help you. It's the worst McDonald's I've ever been to.
  • TV
    Tiffany Vasquez
    Nov 24, 2025
    5.0
    i came in during lunch time and the manager telma was really friendly and took my order correctly i was really satisfied will be coming back again

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1125 Crabb River Road?

The McDonald's location opens daily from 6:00 AM to 11:00 PM.

Does this McDonald's offer drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open daily from 6:00 AM to midnight.