Business Details
About
Grocery Store
No store does more than your nearby H-E-B located at 23500 Circle Oak Parkway in Richmond, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
2,920 reviews
5 stars
2,266
4 stars
455
3 stars
86
2 stars42
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with staff; some customers praised friendly service while others reported rude behavior and lack of assistance.
Cleanliness
The store is generally noted for being clean and well-organized.
Product Quality
Fresh produce and quality items are frequently highlighted, but there are complaints about spoiled food and inconsistent stock.
Curbside Experience
Curbside service has received criticism for missing items and poor communication, though some noted improvements.
Pricing
Prices are considered fair, with some customers appreciating the availability of coupons and deals.
- MAMelissa Polanco AlvaradoNov 17, 20255.0I want to thank Ashley from the floral department for being awesome! I came in and found something I liked but just wanted different colors(was heading to a viewing) and she was great enough to do it all in less that 15 minutes!
- JMJohn McintyreNov 6, 20255.0I absolutely love shopping at this H-E-B! The store is always clean, organized, and well-stocked. The produce is fresh, the bakery smells amazing, and the staff are always friendly and ready to help. I really appreciate how fast the checkout lines move, even when it’s busy. You can tell the team here takes pride in what they do. Definitely my go-to grocery store in Richmond!
- AHAli HassanNov 6, 20255.0Always have great service at this HEB location! 😊 They are always fully stocked with everything I need. 🛍️🛒 The customer service is always top notch as well. I highly recommend anyone in the area to stop by this HEB location! ✅
- KVKi VoOct 30, 20255.0Good job HEB on your HEB brand for ice cream, your Strawberry Dream (cookies and cream) ice cream is so good; it's also nice to see you now have milk in glass containers sitting next to the cartons and plastic containers
- MRMichael RamirezOct 25, 20251.0Horrible! I went early this morning and drank a coffee in the parking lot before they opened. After I saw a few people walk in I then entered the store. I was immediately told by the cashier that I was there too early. I told her that I wasn't the only one that was in the store and they it was already 6am. She repeatedly told me that it was too early. I then proceeded to the restroom to relieve myself. After I came out I told her that it was way past 6am and showed her on my phone. She then had the audacity to tell me that, "[I] went to the restroom to hide." So I then proceeded to walk through the store and noticed that other customers had their baskets half-full with items already. I then made the decision to only buy a couple of sodas. I contacted the manager and showed him my shopping list (which was quite extensive) and told him that I wouldn't be purchasing my groceries there because the cashier had a horrible attitude with me. I then proceeded to the self-checkout and as I was struggling to get the machine to take my card that same cashier didn't even bother to help me. I finally got it to work and as I was leaving she didn't even look at me much less acknowledge my existence and I passed within a couple of feet from her. I have no idea why she was telling me that I was there too early when the manager was standing right there and he never told me anything about being there too early. On top of that it's not even the cashier 's job to do that! I took my business elsewhere and had a much more pleasant experience. I told my whole family to don't ever go shopping there again!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours for the H-E-B Richmond Market store?
The H-E-B Richmond Market store is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B Richmond Market located?
It is located at 23500 Circle Oak Parkway, Richmond, TX, 77469, USA.
Does H-E-B Richmond Market offer curbside pickup and delivery services?
Yes, H-E-B Richmond Market offers curbside pickup, delivery, and same-day delivery services.
What types of products can I find at H-E-B Richmond Market?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
What payment options are accepted at H-E-B Richmond Market?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Richmond Market have facilities for wheelchair accessibility?
Yes, the store has wheelchair-accessible entrances and parking available.
Are there any nearby dining options if I want to eat before or after shopping at H-E-B?
Nearby restaurants include Honeysuckle White, MOD Pizza, Big Chicken, Burger King, El Pollo Loco, and Arby's, offering a variety of dining options.
Where can I find a nearby pharmacy close to H-E-B Richmond Market?
The H-E-B Pharmacy is located nearby, conveniently providing pharmacy services.
If I need fuel or propane near H-E-B Richmond Market, where can I go?
You can visit H-E-B Fuel, Heb Fuel, Shell gas stations, or the Blue Rhino Propane Exchange located nearby for fuel and propane needs.
Are there pet care and veterinary services near H-E-B Richmond Market?
Yes, nearby pet stores and services include Petco, Vetco Total Care Animal Hospital, Vetco Vaccination Clinic, and Just Food For Dogs for pet supplies and care.