H-E-B

4.6
2940 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 23500 Circle Oak Parkway in Richmond, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B
23500 Circle Oak Parkway, Richmond, TX
77469, United States

Hours

Reviews

4.6
2,940 reviews
5 stars
2,282
4 stars
459
3 stars
86
2 stars
42
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff are friendly and helpful, while others have been reported as rude or unhelpful.

Cleanliness

The store is generally reported as clean and well-organized, contributing to a pleasant shopping experience.

Product Quality

While many customers appreciate the freshness of produce and bakery items, there are complaints about spoiled products and issues with curbside orders.

Stock Availability

Customers frequently mention that the store is well-stocked, although there are occasional issues with missing items during curbside pickups.

Checkout Experience

Checkout experiences vary; some customers report fast service while others have encountered rude cashiers or issues with coupon scanning.
  • ZA
    zartory amichy
    2 days ago
    5.0
    Awesome Store, come and visit, the best shopping experience!!🤗
  • NN
    Nicole Nault
    2 days ago
    5.0
    Always stocked with fresh priducts. Friendly service!!!
  • JB
    Jo Bledsoe
    Dec 28, 2025
    5.0
    I enjoy HEB (here everything is better). We stopped for a few items. Added a gorgeous birthday cake and a fresh pineapple 🍍 for sale price of .78!
  • CC
    Caleb Cloud
    Dec 20, 2025
    1.0
    The manager cal walk up behind me fast and standing really close to me making me uncomfortableand I turn around and then keeps on mean mugging me and I turn around and he said like can I help you and I said yeah you're making me uncomfortable and he said if you don't like that you can go to another store. And when I was walking outside towards the bus stop I took a picture of them so I can post it on the review and he and a State trooper said no pictures and videos
  • JH
    Jesse Hamilton
    Dec 17, 2025
    5.0
    I got sent in by my wife without knowing exactly what she wanted in a cake, but a close idea from her text. The bakery people helped me figure out what she was wanting!

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.