Business Details
9211 Farm to Market Road 723, Richmond, TX
77406, United States
Certified by H-E-B • Mar 01, 2026
(346) 239-3500
Certified by H-E-B • Mar 01, 2026
https://www.heb.com
Certified by H-E-B • Mar 01, 2026
About
Certified by H-E-B • Mar 01, 2026
Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 9211 Farm to Market Road 723 in Richmond, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by H-E-B • Mar 01, 2026
Hours
Certified by H-E-B • Mar 01, 2026
Reviews
4.6
1,173 reviews
5 stars
909
4 stars
161
3 stars
29
2 stars
19
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were several reports of poor service, particularly from cashiers and management, leading to negative experiences.
Product Quality
Customers generally appreciated the freshness of produce and other items, but there were multiple complaints about spoiled products and inconsistent quality, especially in the seafood department.
Store Organization
The store is often described as clean and well-organized, but some customers noted issues with product availability and the need for better assistance in locating items.
Curbside Experience
Curbside service received mixed reviews, with some praising its efficiency while others reported poor handling of orders and unbagged groceries.
- SSSalon Studio6 days ago1.0Just had a pretty demeaning experience at HEB. I went through self check out and I had to use the bathroom. I seen a store associate a tall Hispanic lady with A lot RED lipstick around 9:20am at register 1 . She was so RUDE I asked can hold my cart there while I ran to the restroom and she looked and me shook her head NO and started laughing like I was some joke. I grabbed my bag went to the restroom and turned around she was still laughing looking at me . So immature behavior she need to be fired. HEB supposed to be a grocery store that cares about their customers. I never received this kinda treatment in Trader Joe’s or sprouts. Not the first time I come in and Hispano lady is disrespectful and hateful she was acting like I was some peasant begging instead of a paying customer. I think she was being racist and judgmental of a black person. Management needs to address this lady.
- AFAbbi FouquetteFeb 25, 20265.0Last night I placed an order for my groceries to be delivered at 07:00-08:00 a.m. Today when I went to check if my groceries had been delivered, they weren’t at my front door. I check my phone and I see the photo with all my groceries in the photo but again no groceries at my house. I call HEB and they immediately handled the situation with their third party delivery service (Favor). They re-sent me my groceries in full at no charge to me. I didn’t need to ask for a refund, I didn’t need to beg, or provide proof (even though I offered). Customer service was amazing and they were so kind and understanding. I will forever love and support this company. I’m grateful for the timely response and action to solve the problem. I love my HEB!!!!!!!!!💗
- AWAmerica WalleFeb 20, 20265.0El miecoles por la noche ya casi las 9 pm y como cada semana pase a la tienda de regreso a casa y me impresiono como esta persona estaba dejando la hielera lista para el siguente dia..si eso no es perfeccion entonces como le dices a eso..era wow tuve que tomar la foto..👍
- KCKiki ClarkeFeb 17, 20265.0I am never usually at the store early in the morning and I just wanted to give a shout out to all who helped me today!! It was just about before 9 am. Meat dept - thank you. Organic isle - thank you. And the almond milk! Thank you! Not only was I helped but with the nicest attitudes. Made my day. Thank you.
- AНастя ФадееваFeb 11, 20265.0Everything is great, fresh and nice, but considering this area a crowdy one, they are definitely missing a bicycle rack near entrance. An important detail for me personally since I live 5 minutes away from this HEB by bicycle!
Frequently Asked Questions About H-E-B
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the store hours for H-E-B in Richmond?
The H-E-B in Richmond is open daily from 6:00 AM to 11:00 PM.
Where is the H-E-B Spring Green Market located?
It is located at 9211 Farm to Market Road 723, Richmond, TX 77406, USA.
Does the Richmond H-E-B offer curbside pickup and delivery services?
Yes, this location offers curbside pickup, delivery, and same-day delivery services.
What types of products can I find at the Richmond H-E-B?
You can find Food & Drinks, Home and Kitchen items, Health & Beauty products, Baby & Toys, Flowers, Outdoors & Sports, and Office & School supplies.
What payment options are accepted at the Richmond H-E-B?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Is the Richmond H-E-B accessible for customers with disabilities?
Yes, it has wheelchair accessible entrances and parking and offers public restrooms.
Where can I find the latest H-E-B news about the COVID-19 vaccine?
Visit https://vaccine.heb.com/ to learn about vaccine phases and FAQs.
What is the source of the meat sold at H-E-B?
Meat is sourced mainly from Texas suppliers, ranchers, and farmers, with some products from other U.S. locations, Canada, and Mexico, all labeled with their country of origin.
What nearby places can I visit along with shopping at H-E-B?
Near H-E-B Richmond you can visit Pet Supermarket for pet supplies, Chipotle Mexican Grill for TexMex food, and EōS Fitness if you want to work out.
How can nearby financial services help when shopping at H-E-B?
Nearby ATMs like Coinme and Coin Cloud Bitcoin ATM, and services like Western Union, provide convenient access to cash or money transfers for your shopping needs at H-E-B.
What beauty and spa options are available near the Richmond H-E-B?
You can visit nearby salons and spas such as Gypsymanes, The Hair Retreat, and Skinlogics Laser and Medspa for beauty treatments before or after your grocery shopping.
Brand Certified Facts from H-E-B
H-E-B partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website