Chipotle Mexican Grill

Reviews

• ED

  Emory Desilets

  1 day ago
  4.0
  Just a friendly suggestion....I think you guys should place the plastic ware in these things facedown.....because everyone who reaching in to grab a fork, touches all the forks inside and it's the part of the fork where all our mouths go.
• JT

  Jess T

  Feb 14, 2026
  1.0
  Customer service in drive through is always bad and rushy . They change my order without telling me and expect me to just eat whatever they made .
• CA

  Chris A

  Feb 13, 2026
  1.0
  Will have you wait in a long line only to let you know they are out of ALL MEATS! Came back to provide a second chance and the portions here are CRIMINAL. It’s about half the meat quantity you would normally expect. Very bad execution all around.
• EO

  Ejiro Oyitso

  Feb 12, 2026
  1.0
  I honestly wish I could give 0 stars, 1 star is too much of a compliment for this pathetic restaurant. I placed an order today (February 12, 2026) on DoorDash. Even though the standard has dropped in recent times, I still order from here from time to time. I went to pickup my order and the first thing the rude lady at the window said was “oh we gave your food to someone else”. When she realized what she said, she tried to spin the story around which I wasn’t buying. Then she proceeds to take my order AGAIN at the window and pretends not to understand my accent. She went on to say she was working on my food and so I believed and went ahead to park waiting in my car. After waiting for a while, I walked inside and showed them my phone AGAIN!! The lady started dishing out other people’s orders and told me she was still working on mine. Again I was patient and I waited. After a while, some clown who I believe is supposed to be the “manager” walked up to me and asked to show him my order and he started taking it again talking about “I’m gonna cook it now” and that’s when my patience went out and I demanded a refund. Only for him to tell to go through DoorDash and I can leave if I want. I usually don’t leave negative reviews, but this place is pathetic and mediocre (and that’s putting it very mildly). The staff there is nothing to write about and I won’t even waste my time addressing them. Of course, I didn’t get a refund so I went to the McDonald’s down the street to get food. Every negative review about this place is right, like I said I wish I could give it 0 stars. Never seen such horrible customer service (again, that’s putting it very mildly). Chipotle will NEVER get my money again. The next step I’m taking will be to report this place to the Better Business Bureau (BBB).
• MG

  Meka G

  Jan 27, 2026
  1.0
  I placed an order and arrived before the pickup time, so I expected to wait. A tall, slender/average size young lady comes to the window (I think her name is Camelia). I've seen her before at the drive up window and she is always rude with zero customer service skills. There was no greeting. She asked whats the name. I told her and she didnt see the bag so she said your order is being worked on. She walked away. My order was not being prepared. About 2 min later a shorter Hispanic lady comes and asks my name and I told her my order was never prepared. She shook her head (indicating that her co worker should have fixed the order) and started preparing it. The owner and manager has had ample time to observe Camelia's nasty attitude towards customers. She literally lied and walked away to avoid making the order while she did nothing. I will no longer be spending money here and will be reporting this location to the BBB.

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