Chipotle Mexican Grill

Reviews

• SS

  Sikeoh

  4 days ago
  1.0
  There was an employee/ manager named Millie. While ordering my bowl she put chz on my order, I let her know that I was really allergic to chz. But all she did was take some off and closed the order up without another word. I mean there was still plenty of chz left. If these reviews even matter then I really hope some action is taken.
• JS

  jacob swihart

  Oct 30, 2025
  1.0
  Ordered on the app for the chipotle pickup. Order was not ready on time and had to wait. Got back to the office and found that they gave me what looked like 1/4 the normal protein serving and did not give me the guac. Called the store to try to get it refunded and it just kept directing me to the pepper chat bot. The chat bot just gave me a coupon for a free side of guac and closed the chat. It would not let me do anything else. I finally find the main chipotle customer service number and was able to get someone there to refund the order. The whole thing was way more complicated than it should have been feels like they're just hoping people will give up rather than actually doing the right thing because I had to waste over 30 minutes to get it fixed.
• ES

  Emma Sun

  Oct 28, 2025
  1.0
  I ordered quesadillas twice in a row recently, and both times the portions were much smaller than usual. The filling barely had no protein inside which was pretty disappointing. I really like the food and order often, so I just wanted to flag this in case there’s been an issue at that location.
• SH

  Sybee Holland-Mayfield

  Oct 26, 2025
  5.0
  I ordered my favorite, the chixken bowl with brown rice and multiple toppings. I added guacamole and chips. The chicken always has an amazing flavor and adding the grilled veggies adds the right amount of yum. I recommend adding the salsa, sour cream or both to top it off... It adds a little spice and mixes perfectly with the chicken, rice and veggies I find its a lot of food for me, so, I always have lunch for the next day. Its just as good on day 2 as day 1. Two delicious meals for around $15.
• MT

  Mikaia Tufts

  Oct 21, 2025
  1.0
  This chipotle is always a little bit of a disappointment but today i had a particularly bad experience. I had just gotten off of a long shift and was incredibly hungry so i ordered online for this chipotle. Nothing too complicated just a burrito with meat rice LIGHT sour cream and beans. I go to pick it up and it takes a while and the girl who is grabbing my food is kinda rude but im like hey its alright as long as i get my food. I get my food and go to eat it, what i discover when i open the bag is the smallest burrito I’ve literally ever received from chipotle. Its legitimately like half the size of a regular burrito. Being so hungry, this is frustrating of course. But like, whatever, right? As long as it tastes good. I open it up and it’s already leaking sour cream literally everywhere. Partially because its the most haphazardly wrapped together burrito ive ever seen and partially because they put so much damn sour cream on it. Im considering eating it with a fork because its such a mess. I try it and i literally get a bite of like 90% sour cream and 10% everything else. I tried to eat it but its just so gross i can’t stomach it. So now im just hungry and tired and upset and i cant eat the food i just tried to get because its so bad. Im not one to write reviews but this was just such an incredible disappointment I wanted to write one. Suffice to say ive learned my lesson and I will never be coming back to this terrible chipotle. I wish they did better.

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