Brand Certified
Chipotle Mexican Grill
3.2(946 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
19235 W Bellfort St, Richmond, TX
77407, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(832) 278-4001
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/richmond/19235-w-bellfort-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3402
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Aliana is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
946 reviews
5 stars
356
4 stars
144
3 stars
81
2 stars
74
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customer needs.
Food Quality
Customers frequently complained about inconsistent food quality, including undercooked meats, overly salty dishes, and small portion sizes.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Management Issues
Many reviews pointed to poor management practices, including staff shortages, lack of training, and failure to address customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are occasional positive experiences.
- ESEmily Sanchez3 days ago1.0Went into chipotle at 10:10pm to get a quick bite after the gym , at around 10:30 the workers started to close down.. online it says they close at 11 we only needed 10 more minutes to eat before leaving when a worker named Muhammed was obnoxiously (and obviously) dragging every single chair to the side and making as much noise as possible on purpose. Even going as far as dragging two chairs at once, workers in the kitchen were laughing and looking our way clearly wanting a reaction from us. I understand you want to close down and are ready to go home, but to purposely ruin our meals and by being very obnoxious to the point where the dragging was ear piercing is extremely unprofessional, feels like I was being told that we had to go. I enjoy chipotle very much but I felt very unwelcomed from the start. Food being cold and asking for lighter toppings and getting heaps of it was also just not cool. I hope the workers there get a talking to.
- NLNick LeFeb 25, 20261.0Hair in food
- HHheadphonegutFeb 24, 20265.0Luis was amazing!!! Service was so good I love this location will definitely come back! Nice and clean too
- EVEric VuongFeb 12, 20261.0Terrible experience the girl scooping the food had an attitude and barely scooped anything anytime i asked for anything she would roll her eyes like i was bothering her. On top of that it was a mess, the table they serve food was disgusting, they need to clean up after themselves. Don’t go to this location go anywhere else. You’re better off going to Costco and buying the chipotle chicken bags and making it yourself for way cheaper. Joshua the cashier was nice though.
- DRDilip RathodFeb 2, 20264.0Excellent veggie Bowl, good veggies, Cheese
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Aliana offer?
Chipotle Mexican Grill in Aliana offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours of Chipotle Mexican Grill at 19235 W Bellfort St?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle in Aliana offer takeout and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill in Aliana online?
You can order food online through their website at https://order.chipotle.com/ or using their app available at https://apps.apple.com/us/app/chipotle/id327228455.
Is the Chipotle Mexican Grill in Richmond, TX welcoming to LGBTQ customers?
Yes, this Chipotle location welcomes LGBTQ customers.
What is the contact phone number for Chipotle Mexican Grill in Aliana?
You can reach Chipotle Aliana at +1 832-278-4001.
What nearby grocery stores can I visit before or after dining at Chipotle Aliana?
H-E-B and HEB grocery stores are nearby, offering convenient options for grocery shopping before or after your meal at Chipotle.
Are there fitness centers close to Chipotle Mexican Grill in Aliana?
Yes, nearby fitness centers include Club Pilates and Orangetheory Fitness Aliana, ideal for a workout before or after your meal.
Which nearby places offer healthy drink options near Chipotle Aliana?
Jamba, a smoothie and health food restaurant, is located nearby and offers healthy drinks complementing your visit to Chipotle.
What other dining options are available near Chipotle Mexican Grill in Aliana?
Nearby restaurants include Hopdoddy Burger Bar, Crust Pizza Co., Maple Street Biscuit Company, Marble Slab Creamery, MOD Pizza, Great American Cookies, and Salad and Go, providing a variety of dining experiences close to Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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