Numerous customers reported slow service, unresponsive staff, and long wait times for food and drinks.
Food Quality
Many reviews highlighted poor food quality, including cold, dry, or improperly cooked items, leading to dissatisfaction.
Cleanliness Concerns
Several customers noted dirty tables and unsanitary conditions, impacting their overall dining experience.
Management Problems
Customers expressed frustration with unprofessional management and lack of accountability for service failures.
Mixed Experiences
While some patrons enjoyed their meals and service, many others had negative experiences, indicating inconsistency in performance.
DG
David Gerlach
2 days ago
1.0
Absolutely terrible. Orders nachos with chili and barrel got anything on them. Basically $13 for some chips absolutely horrendous
CJ
Cynthia Jackson
Nov 16, 2025
1.0
I came in tonight to dine in, I was sat and waited at a table for 15 minutes and nobody ever came to assist me, I left upset and still hungry. When I told the girl who sat me I was never attended to she didn’t even apologize when I told her I was leaving. She just acted like she didn’t understand English. Terrible experience.
KW
Ken Wegner
Nov 1, 2025
1.0
Only a total of 5 tables of customers Halloween night. I was 1 of a party of 3. My meal & friend’s meal came out together, 3rd person in our party’s dinner didn’t come out until 10 minutes later. I asked for mgr. & she used the excuse take out was busy. I told her that’s no excuse. There’s only 4 other tables of customers & if 2 of the meals can come out at same time so can a third. She walked off. On 2 different occasions I had to go to waiter’s station to get water refills for 2 of us. No waitress in sight. Cheesesteak very dry It tasted like it had Velveets on it.
MM
Mahi
Oct 27, 2025
1.0
We ordered take out and it was really bad. The beef burger smelled like undercooked meant and tasted weird. The portions sizes were small and the wings were really hard and chewy.
Would not recommend, will never order from here.
AS
A Seo
Oct 11, 2025
1.0
Food here was disgusting and portion size was TINY. We got boneless chicken and they were dry and you can tell it was just microwaved.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Richmond, TX specialize in?
Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.
What are the operating hours of Buffalo Wild Wings in Richmond?
Buffalo Wild Wings is open every day from 11:00 AM to 1:00 AM.
Where is Buffalo Wild Wings located in Richmond, TX?
Buffalo Wild Wings is located at 5520 W Grand Parkway S, Richmond, TX 77406, USA.
Is Buffalo Wild Wings in Richmond currently open?
No, Buffalo Wild Wings is currently open; it is not closed.
How can I contact Buffalo Wild Wings Richmond by phone?
You can reach Buffalo Wild Wings Richmond at +1 281-232-7024.
Where can I find more information about Buffalo Wild Wings Richmond online?
More information is available on their website at https://www.buffalowildwings.com/locations/us/tx/richmond/5520-w-grand-pkwy--s/sports-bar-200/.
Are there other dining options near Buffalo Wild Wings in Richmond?
Yes, nearby dining options include Slurp Ramen Factory, Yumi Cafe, Russo’s New York Pizzeria & Italian Kitchen, Sushi Hana Fusion Cuisine, Great American Cookies, and Marble Slab Creamery.
What shopping options are available near Buffalo Wild Wings in Richmond?
Nearby shopping places include AT&T Katy and Richmond, Zales Outlet, Kohl's, Men's Wearhouse, Mattress Firm, Paradise Grills, Houston Techs Mechanical, Famous Footwear, and Bella Terra.
Are there health and medical services near Buffalo Wild Wings in Richmond?
Yes, nearby health services include Dr. Christiaan A. Webb, MD (obstetrician and gynecologist), Magic Dental, Smile Studio Orthodontics, Elegant Dental Richmond, and Castle Dental.
What categories of services does Buffalo Wild Wings Richmond belong to?
Buffalo Wild Wings is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout Restaurant.