Buffalo Wild Wings

3.2
1610 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5520 W Grand Parkway S, Richmond, TX
77406, United States

Hours

Reviews

3.2
1,610 reviews
5 stars
546
4 stars
285
3 stars
187
2 stars
149
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unresponsive staff, and long wait times for food and drinks.

Food Quality

Many reviews highlighted poor food quality, including cold, dry, or improperly cooked items, leading to dissatisfaction.

Cleanliness Concerns

Several customers noted dirty tables and unsanitary conditions, impacting their overall dining experience.

Management Problems

Customers expressed frustration with unprofessional management and lack of accountability for service failures.

Mixed Experiences

While some patrons enjoyed their meals and service, many others had negative experiences, indicating inconsistency in performance.
  • DG
    David Gerlach
    2 days ago
    1.0
    Absolutely terrible. Orders nachos with chili and barrel got anything on them. Basically $13 for some chips absolutely horrendous
  • CJ
    Cynthia Jackson
    Nov 16, 2025
    1.0
    I came in tonight to dine in, I was sat and waited at a table for 15 minutes and nobody ever came to assist me, I left upset and still hungry. When I told the girl who sat me I was never attended to she didn’t even apologize when I told her I was leaving. She just acted like she didn’t understand English. Terrible experience.
  • KW
    Ken Wegner
    Nov 1, 2025
    1.0
    Only a total of 5 tables of customers Halloween night. I was 1 of a party of 3. My meal & friend’s meal came out together, 3rd person in our party’s dinner didn’t come out until 10 minutes later. I asked for mgr. & she used the excuse take out was busy. I told her that’s no excuse. There’s only 4 other tables of customers & if 2 of the meals can come out at same time so can a third. She walked off. On 2 different occasions I had to go to waiter’s station to get water refills for 2 of us. No waitress in sight. Cheesesteak very dry It tasted like it had Velveets on it.
  • MM
    Mahi
    Oct 27, 2025
    1.0
    We ordered take out and it was really bad. The beef burger smelled like undercooked meant and tasted weird. The portions sizes were small and the wings were really hard and chewy. Would not recommend, will never order from here.
  • AS
    A Seo
    Oct 11, 2025
    1.0
    Food here was disgusting and portion size was TINY. We got boneless chicken and they were dry and you can tell it was just microwaved.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Richmond, TX specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Richmond?

Buffalo Wild Wings is open every day from 11:00 AM to 1:00 AM.