Bojangles

3.7
337 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
19230 West Bellfort Street, Richmond, TX
77407, United States

Hours

Reviews

3.7
337 reviews
5 stars
171
4 stars
41
3 stars
33
2 stars
21
1 star
71

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the chicken and biscuits, while others found the food salty, dry, or bland.

Customer Service

Customer service received praise for being friendly and attentive, but there were also complaints about rude staff and incorrect orders.

Drive-Thru Experience

Issues with the AI drive-thru system led to frustration for some customers, with reports of long wait times and unacknowledged orders.

Menu Limitations

Customers expressed disappointment over the limited menu options compared to other locations, particularly the absence of bone-in chicken.

Cleanliness

The restaurant was noted for being clean, but there were concerns about food handling practices and missing items in orders.
  • EO
    Ejiro Ogbojo
    5 days ago
    1.0
    The owner is doing a real disservice to Bojangles in Texas. I have had bojangles numerous times in Atlanta and the chicken and fries were nothing like what I’ve had before—completely different recipe and quality. Very disappointing experience
  • DC
    D C
    6 days ago
    2.0
    My first time at a Bojangles & all I wanted was a family size takeout of chicken and maybe sides. I'm FORCED to buy iced tea AND I wasn't made aware that they had mild or spicy. Yep, they stuck me with spicy & none of us wanted spicy! Bad options, bad service & UNENJOYABLE food for $1 million dollars!
  • MR
    Michelle Ramirez
    Jan 3, 2026
    5.0
    First time trying BoJangles. Friendly atmosphere. Greeted with a “Welcome to Bo’s”. Food was fresh. Chicken strips were crispy and juicy. Biscuit was made from scratch.
  • MJ
    M J
    Jan 2, 2026
    1.0
    OMG, my first time trying Bojangles since it came to Houston and it was the worst meal ever. I visited the Spring Stuebner location. Everything was hard and dehydrated, even the coleslaw. The kids absolutely hated it. Not sure what the hype is about this place but it was not good at all. Not worth it nor what they charge for it.
  • DJ
    Darlene D Johnson
    Dec 29, 2025
    4.0
    It was my first vist. The food wasn't that great as I had hoped, but it's just for a quick breakfast bite so don't go in with High expectations. It's in a very nice area though.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the business hours of Bojangles in Richmond, TX?

Bojangles is open daily from 6:00 AM to 10:00 PM.