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Bojangles

3.7
(349 reviews)

Business Details

(346) 724-0124

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Location

Bojangles
19230 West Bellfort Street, Richmond, TX
77407, United States

Hours

Reviews

3.7
349 reviews
5 stars
179
4 stars
42
3 stars
34
2 stars
21
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the chicken and fries, while others found them overly salty or unsatisfactory.

Service Issues

Frequent complaints about incorrect orders, missing items, and poor customer service experiences.

Cleanliness

Concerns raised about cleanliness, particularly regarding food safety with reports of hair in food and unsanitary conditions.

Staff Friendliness

Many customers praised the friendly and professional staff, highlighting positive interactions despite other issues.
  • TI
    Talal Isa
    2 days ago
    1.0
    30+ minute wait in drive through with only 3 other cars, and my order was wrong. Instead of wasting money on an AI drive through they should pay to keep competent staff to run the business
  • TD
    Terra Davis
    Feb 22, 2026
    5.0
    This place was amazing! If I could give more than 5 stars, I would. The food was fresh, hot and delicious! The service, was even better. Juan greeted us when we came in, and even brought the food to our table, and then came back around to check on us. We both had the chicken strips which I highly recommend. The biscuit, was fluffy and delicious.
  • TS
    Tony Salinas
    Feb 16, 2026
    5.0
    Bojangles Chicken...doesn't get any better that this! Although they do not serve bone-in chicken like in the East Coast, Juan the manager went above and beyond to convince me that their tenders are just as good as their original bone-in. He gave me a recommendation and promised I would be disappointed and he was right. The food was delicious (its Bojangles!), but the real hero of the night was Juan. He was engaged, followed up multiple times to ensure we were happy with our experience and because of him, we will be coming back again. Bojangles not only hit it out of the park with their chicken, they got a super star of a hire with Juan. 👍 👍 👍
  • JJ
    Julie
    Feb 2, 2026
    5.0
    Loved the food it’s like Popeyes but better. Fries w the xtra seasoning so Good. Chicken was flavorful & crispy. Quick service & games to play for kids. Mac n cheese tho very plain like a Kraft Mac box. The only thing was off putting was all the gnats by the fountain drinks, area needs to be cleaned.
  • AB
    Anthony B
    Jan 24, 2026
    1.0
    I’ve only been here 4 or 5 times, but I’m done!! Found three hairs in my biscuit after I had eaten half of it already AND every single time I go there, they charge me for the sauces I order but never give them to me. I had to ask for the sauces each and every time I went there so thank God I checked the bag before leaving! Plus they have AI at the intercom and it couldn’t understand what I wanted to order and I kept asking to speak with someone live and no one ever came. The multiple hairs in the biscuit is the last straw for me. It’s a shame because they actually have good chicken tenders, fresh biscuits, and great honey mustard sauce but the service and hairs in my food is enough for me to cut them off permanently. Good luck if you eat from here!!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the business hours of Bojangles in Richmond, TX?

Bojangles is open daily from 6:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

This information is certified by Bojangles and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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