McDonald's

3.8
1544 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7305 Airport Freeway, Richland Hills, TX
76118, United States

Hours

Reviews

3.8
1,544 reviews
5 stars
675
4 stars
314
3 stars
260
2 stars
110
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported frequent order mix-ups, incorrect items, and slow service, particularly during busy hours.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and restrooms.

Food Quality

Several reviews mentioned issues with food quality, including cold items and incorrect orders, though some praised the freshness of fries.

Positive Staff Interactions

Many customers highlighted friendly and helpful staff, with some noting excellent customer service experiences.

Convenience

The location is appreciated for its accessibility and extended hours, making it a convenient choice for many customers.
  • SG
    scott green
    Nov 7, 2025
    1.0
    went inside to order food. They gave me a cup for my soda and when I went to fill it up with ice, the machine wasn't working and after pressing it several times I got 2 ice cubes. I took the cup to the counter and asked for ice and they took my cup walked off then brought it back and asked me if I tried the ice on the machine I was just at. I replied yes. the worker proceeds to walk around the counter and press my cup into the ice machine about 20 times to get just a little bit of ice and handed my cup back and said "see it does work". I proceeded to push my cup in an out about 50 time just to get half a cup of Ice. I told the manager that the machine wasn't working and she said it was. The staff is incredibly rude.
  • RS
    R. Paul Shaheen
    Nov 3, 2025
    5.0
    Nice, quiet location with plenty of seating.
  • MA
    Mauricio Amaya
    Oct 25, 2025
    1.0
    Muy mala pedí ice cofe y me dieron café caliente
  • RA
    Reyna Antunez
    Oct 3, 2025
    4.0
    Me gusta porque encuentro muchas cosas de mi país lo que sí me han fallado que he comprado carne 2 veces ahí y me ha salido mal todo lo demás muy bien el pan está muy rico el ambiente muy bien el servicio excelente lo único la carne que me a salido en malas condiciones.
  • RB
    Robert L Belcher
    Sep 20, 2025
    1.0
    Went to use the restroom here and the bathroom tissue was out. Went to try and find paper towels and the dispenser did not work. Had to go into the restaurant to find napkins to be able to clean my self. Poor upkeep.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 7305 Airport Freeway, Richland Hills, TX?

McDonald's at 7305 Airport Freeway is open daily from 6:00 AM to 10:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 10:00 PM.