McDonald's

3.8
1553 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7305 Airport Freeway, Richland Hills, TX
76118, United States

Hours

Reviews

3.8
1,553 reviews
5 stars
680
4 stars
315
3 stars
259
2 stars
110
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly service and rude interactions, with some praising specific employees while others noted poor management and staff behavior.

Food Quality

Multiple reviews highlighted issues with food temperature and order accuracy, including cold items and incorrect orders.

Cleanliness

There were complaints about dirty tables and restrooms, although some customers noted that the location was clean and well-maintained.

Speed of Service

Many customers experienced long wait times for food, both in the drive-thru and inside, with some expressing frustration over the lack of efficiency.
  • JM
    Jennifer Mathew
    Dec 30, 2025
    5.0
    Want to give a shout out to the darling lady they have working the night shift. She was at the drive thru window last night 12/29 and so friendly that it honestly caught me off guard. She made us feel like she was genuinely happy to see us there and not like we were bothering by showing up for an order, shortly before close. :)
  • T4
    TexasSin 420
    Dec 18, 2025
    1.0
    I don't recommend this particular McDonald's as there is always a line in drive through and the wait for food is usually between 15-30 minutes. The inside is even worse and the wait time is twice as long because the employees seem to care more bout getting the drive through orders out quicker than the walk in orders. But don't mistake this to mean that the drive through is fast. Nothing bout this place is fast they move at a snails pace. And the food is not any better than the service. I ordered a fish sandwich w nuggets and fries and a holiday pie. The fish sandwich was cold and leaking a weird juice from it. The nuggets were cold as if they were from the day b4. The fries were so hot I got a burn on my lips from the first one I ate. But the worst thing was the food poisoning I got from eating the raw fish. I was sick for 3 days and had to go to hospital for treatment from the dehydration from vomiting 🤢 and diarrhea that I endured from the food poisoning from digesting the under cooked fish and chicken nuggets. It was pure hell to say the least. So if u decide to eat here please b careful and if the food u are given is cold 🥶 then give it back and ask for a replacement or a refund, don't risk your health for a quick or cheap meal because this place doesn't know the meaning of fast food nor do they care bout your health to serve food like that to begin with. The pies were also cold and usually come w a time stamp when they were made and what time they expire but all 3 of my pies were cold and the time stamps had been pulled off the package so I wouldn't realize they were old and ask for new ones to b made. So eat at your own risk at this location or just go to the next closest McDonald's. I hope this info is helpful so nobody else has to experience the anguish i encountered at this store.
  • JD
    Jenifer Davila
    Dec 5, 2025
    5.0
    Everybody that is working tonight 12/5/2025 deserves a raise especially the ones having to deal with the face to face interactions. More specifically Lindy and Matty. They are getting scolded and talked to so rough by customers for things completely out of their control and still busting their butts and being so polite. Idk if this grinch deal blew up more than expected or if they're just understaffed but they're doing amazing
  • BH
    Brook Hayden
    Dec 4, 2025
    1.0
    I ordered two cheese burgers and got to the food window and was given two McDoubles and a large fry! Sometimes trying your luck with this location pays off! The employees do match their uniforms too, down to the goofy smirks and new aged bowl cuts!
  • SS
    Shane Senn
    Dec 1, 2025
    1.0
    Need to either train better or hire better. Small problems often signify much larger long term issues. Whoever is in charge of Inventory management at this location can't even keep White Milk in stock. I've been told they are out, and offered chocolate 3 different weeks in November. 1st, chocolate it's NOT, a substitute. 2nd, so every little kid has to get sugary drinks because they can't manage Inventory? 3rd, I asked to speak to a Mgr, he said he wasn't sure what happened the other weeks they were out, but they have been out for a few days this time. Really? It's the weekend after Thanksgiving. So the whole extended weekend they had no milk? Seems easy enough to fix. Train better or hire better.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 7305 Airport Freeway, Richland Hills, TX?

McDonald's at 7305 Airport Freeway is open daily from 6:00 AM to 10:00 PM.

During what hours is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to 10:00 PM.