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Whataburger

4.2
(1801 reviews)

Business Details

505 S PLANO RD, RICHARDSON, TX
75081, United States
(972) 918-9680
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
505 S PLANO RD, RICHARDSON, TX
75081, United States

Hours

Reviews

4.2
1,801 reviews
5 stars
1,048
4 stars
373
3 stars
144
2 stars
75
1 star
145

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor management.

Food Quality

Feedback on food quality was mixed, with complaints about cold or hard food, while some customers enjoyed the taste and freshness.

Cleanliness

The location received positive remarks for cleanliness, although some reviews mentioned unsanitary conditions.

Wait Times

Many customers expressed frustration with long wait times, particularly during busy hours.
  • KB
    Kevin Barron
    6 days ago
    5.0
    This is the best Whataburger
  • BM
    Bryan McDonald
    Feb 13, 2026
    4.0
    The best Whataburger in the Richardson area. Judging based on breakfast but also regularly visited since the new one opened off of bush.
  • GR
    Gabriel Rutledge
    Feb 6, 2026
    2.0
    They all seem pretty happy in there but they forgot my chicken honey butter biscuit sandwich. I can't even go back in the area for another two hours.. what a waste.
  • BC
    Billy Currie
    Jan 30, 2026
    1.0
    Went there on 1/28/26 around 715pm ordered 2 #2s and 1 bubble meat burger and my drink cup had hair in it asked for cheese on 1 of the #2s and they gave me a slice of cheese over the counter which I payed for and then tried to keep my 76 cents..asked for the manager and he asked Why....no one came out...not good service will not return.......
  • ND
    Neeve Dunn
    Jan 27, 2026
    1.0
    1/27 at 9:30pm I went to the drive through and had to repeat my order 4 times because the ones working the drive through kept laughing screaming and playing. It got so bad I just waited for them to stop playing. Something told me to take my order somewhere else because I was worried it would be messed up and it was. We ordered 3 meals and all 3 were wrong. Even the burrito was rock hard. Im so irrated with wasting money because obviously the manager wasnt there.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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