Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
1,771 reviews
5 stars
1,043
4 stars
370
3 stars
144
2 stars
72
1 star
142
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Mixed reviews on service quality; some praised friendly staff while others noted rudeness and poor management.
Food Quality
Inconsistent food quality reported, with complaints about cold, hard, or improperly cooked items.
Cleanliness
Some customers appreciated the cleanliness of the location, while others noted hygiene issues.
Wait Times
Long wait times were frequently mentioned, especially during busy hours.
- JJJulietJan 4, 20261.0I waited outside in the drive-thru for 20 minutes, and my food was never delivered. I went inside the restaurant to pick up my order, and they had already prepared it, but it was cold. I think they prepared it on time but didn't want to deliver it. I asked them to remake it, and then my order was incomplete; I was missing a side of fries. My food was finally delivered at 1:20 AM.
- CCCraig ChappellJan 3, 20262.0I am astonished that half my online orders are wrong for someone in my family. Usually something is wrong or missing. Our order is correct, just not what is given to us is right.
- KNKaitlin NavarroDec 29, 20251.0I just called to let them know that whoever was taking orders messed mine up. They told me I had the wrong address. I used to work there so I know that I did in fact have the correct address. The manager Nadia ( couldn’t understand her that well so this is what I got from what she told me her name was) was rude. Her tone was very poor. She sounded annoyed with me. Definitely not going there again.
- WOWork OutDec 28, 20251.0Food was cold and hard. Terrible experience
- S? SchmittDec 26, 20251.0Twice in a month they messed my simple order up and didn't give me a receipt so I can complain online. Since this place has gone to a different corporation it's just been downhill over the years.
Frequently Asked Questions About Whataburger
What types of pickup and delivery services does Whataburger offer at 505 S Plano Rd, Richardson, TX?
Whataburger offers in-store pickup, curbside pickup, and delivery services at this location.
What are the operating hours of Whataburger in Richardson, TX?
This Whataburger is open 24 hours every day, from Monday to Sunday.
Are there any holiday hour variations at the Whataburger on S Plano Rd?
Holiday hours might differ from regular hours, so it's recommended to check ahead during holidays.
Does Whataburger serve breakfast and other meals throughout the day?
Yes, Whataburger serves breakfast, lunch, and dinner at this location.
Is Whataburger wheelchair accessible and family-friendly?
Yes, this Whataburger location has wheelchair accessible entrance, parking, seating, and restroom. It also welcomes children and has high chairs.
Can customers pay with credit or debit cards at Whataburger?
Yes, customers can pay with credit cards, debit cards, and mobile NFC payments at this location.
Are dogs allowed inside or outside Whataburger in Richardson?
Dogs are not allowed inside but are allowed outside the restaurant.
Which popular nearby places can I visit before or after dining at Whataburger on S Plano Rd?
You can visit Barnes & Noble bookstore or Starbucks coffee shop nearby, both ideal for relaxing or grabbing a coffee before or after your meal.
Are there other fast food options close to Whataburger at 505 S Plano Rd?
Yes, nearby fast food options include Panda Express for Chinese cuisine, Raising Cane's for chicken, Blaze Pizza for comfort food, and Jersey Mike's Subs for sandwiches.
Where can I find healthcare services near Whataburger in Richardson?
Nearby healthcare options include Sanitas Medical Center, Aspen Dental, Flossmore Dental, and Integrated Healthcare Holdings Company pharmacy.