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Wendy's

3.6
(971 reviews)

Business Details

(972) 437-8439

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Richardson, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Richardson, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1345 E. Beltline Rd., Richardson, TX
75081, United States

Hours

Reviews

3.6
971 reviews
5 stars
380
4 stars
233
3 stars
144
2 stars
62
1 star
152

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and lack of acknowledgment.

Food Quality

Mixed feedback on food quality; while some enjoyed their meals, others reported issues with incorrect orders, old food, and unsatisfactory taste.

Cleanliness

Several customers praised the cleanliness of the restaurant, noting it as one of the best aspects of their experience.

Order Accuracy

Frequent complaints about incorrect orders, particularly in the drive-thru, with customers receiving wrong items or missing food.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling that the quality did not match the cost.
  • NK
    Nick Knack
    Feb 24, 2026
    1.0
    Couldn't have been a worse experience. Rude, unprofessional counter help, food prepared incorrectly, order wrong, waited forever, and their prices are now ridiculous and the place is dirty, to boot. Dave must be turning over in his grave to be so badly represented by the clown posse that 'works' at this location. Will never spend another cent at any Wendy's.
  • BB
    Bebo Bamban
    Jan 23, 2026
    5.0
    Duros limpio amable
  • LH
    Leonard Harris
    Dec 27, 2025
    5.0
    I use drive-thru always. Sometimes gets order wrong. The rewards program enables getting free items quickly. Also the biggie bags are a great option.
  • JJ
    Jeremi Jackson
    Dec 22, 2025
    1.0
    Manager was very rude!!!
  • OE
    Odin Elkatanani
    Dec 17, 2025
    1.0
    Poor service I stood at the register for over 3 minutes before they even acknowledged me. They were also rude

Frequently Asked Questions About Wendy's

Is 1345 E. Beltline Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1345 E. Beltline Rd., Richardson, TX?

The drive-thru is open from 6:30 AM to midnight Monday through Thursday, 6:30 AM to 1:00 AM on Friday and Saturday, and 8:00 AM to midnight on Sunday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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