Tom Thumb

4.3
1551 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 1380 W Campbell Rd, Richardson, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 680-6010. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Tom Thumb
1380 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.3
1,551 reviews
5 stars
891
4 stars
416
3 stars
121
2 stars
38
1 star
85

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some staff are praised for being helpful and friendly, while others are reported as rude or unhelpful.

Cleanliness

The store is generally noted for being clean, but there are reports of unsanitary conditions in certain areas, such as the bathrooms.

Product Availability

Customers appreciate the variety of products, especially kosher items, but there are complaints about expired products and lack of stock in certain departments.

Pricing

Pricing is seen as high compared to competitors, with some customers feeling misled by promotional offers.

Produce Quality

Fresh produce is frequently praised, although there are occasional reports of rotting items.
  • AZ
    Abi Zolanski
    Dec 27, 2025
    5.0
    Shout out to Silvia. Excellent customer service.
  • MM
    Mar
    Dec 26, 2025
    2.0
    I usually shop here because it is close to campus, but having a manager stare me down and glare as I scanned my groceries and walked by makes me feel unwelcome. I had headphones on so I didn't expect any greeting, nor did I necessarily want to speak to anyone, but as I was leaving the man was tracking me very closely.
  • PW
    Patrick Westhoven
    Dec 13, 2025
    2.0
    Not having any 80/20 ground beef out or anyone in the meat department on a Saturday morning is an interesting way to run a grocery store.
  • MK
    Mina Kay
    Dec 11, 2025
    5.0
    Clean and fresh produce.
  • SW
    Seth Washburne
    Nov 29, 2025
    5.0
    This location carries Greens chocolate babka and cinnamon babka. This is huge. It is the most delicious stuff ever. They should put up a display in the store and give samples to people walking by and sales would go up probably ten times. I also like their flowers and balloons for birthdays and special occasions.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!