Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 1380 W Campbell Rd, Richardson, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 680-6010. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,543 reviews
5 stars
885
4 stars
416
3 stars
121
2 stars
36
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported as rude and unprofessional.
Product Quality
Customers have noted issues with expired products and poor handling of produce and meat, although some also mention fresh produce and a good selection of kosher items.
Store Cleanliness
The store is generally described as clean, but there are complaints about unsanitary conditions in certain areas, such as the bathrooms.
Pricing
Many customers feel that prices are high compared to competitors, with some mentioning deceptive pricing practices.
Staff Availability
There are concerns about staff availability and responsiveness, particularly during busy times, leading to long wait times at checkout.
- CCC Chen4 days ago4.0Fresh produce, clean store, nice variety of produces. The special pricing available through the app and in store codes is cumbersome and time consuming. I am frequently frustrated with that way of receiving discounts.
- DSDavid StoutNov 13, 20255.0Love Tom Thumb
- GWGary WNov 11, 20254.0Smaller store but nice neighborhood convenience.
- CRC RNov 6, 20254.0They have groceries. You can buy them.
- AKAnna KengOct 28, 20252.0It’s terrible that they put limits on fruit that’s on sale. I was charged the regular price for the amount that was beyond the limit so I went to customer service to return the item and the gal there said that I needed to weigh the item before going to checkout. If that’s the case, the fruit should not be pre-packaged. On top of that, the gal had trouble with the register to give me the refund and started cursing. That’s terrible customer service!
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 1380 W Campbell Rd, Richardson, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 1380 W Campbell Rd, Richardson, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Do I need an appointment to get a COVID-19 vaccine at Tom Thumb in Richardson?
Yes, a COVID-19 vaccine appointment is required at this location. You can check eligibility and schedule an appointment at www.tomthumb.com/covid-19.
What payment methods does Tom Thumb accept?
Tom Thumb accepts various payment options including American Express, Apple Pay, Cash, Check, Discover, Mastercard, Visa, and several mobile payment methods like Android Pay and Samsung Pay.
Can I use SNAP EBT to shop at Tom Thumb?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
What grocery pickup and delivery services are available at Tom Thumb?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What are the operating hours of Tom Thumb in Richardson, TX?
Tom Thumb is open daily from 6:00 AM to 11:00 PM. Note holiday hours may vary, for example, it's open from 6:00 AM to 4:00 PM on November 27 and closed on December 25.
Does Tom Thumb in Richardson have a pharmacy?
Yes, the Tom Thumb at 1380 W Campbell Rd in Richardson has a pharmacy to assist with prescriptions and immunizations.
Is there a Starbucks located at Tom Thumb Richardson?
Yes, there is an in-store Starbucks cafe where you can enjoy coffee and other beverages while shopping.
What nearby restaurants can I visit before or after shopping at Tom Thumb Richardson?
Nearby options include ZENSHI Handcrafted Sushi for sushi and Asian cuisine, MOOYAH Burgers, Fries & Shakes for American-style food, and Subway for sandwiches.
Are there any nearby financial services close to Tom Thumb Richardson?
Yes, Wells Fargo Bank, Western Union, and Coinme provide nearby banking, money transfer, and cryptocurrency services for customers' convenience.
Can I place an order ahead for bakery or deli items at Tom Thumb Richardson?
Yes, you can use the Order Ahead service online to have bakery or deli orders ready when you arrive at the store.