Brand Certified
Tom Thumb
4.2(1498 reviews)
Certified by Tom Thumb • Mar 01, 2026
Business Details
3411 Custer Pkwy, Richardson, TX
75080, United States
Certified by Tom Thumb • Mar 01, 2026
(972) 470-1360
Certified by Tom Thumb • Mar 01, 2026
https://local.tomthumb.com/tx/richardson/3411-custer-pkwy.html
Certified by Tom Thumb • Mar 01, 2026
About
Certified by Tom Thumb • Mar 01, 2026
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 3411 Custer Pkwy, Richardson, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 470-1360. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by Tom Thumb • Mar 01, 2026
Hours
Certified by Tom Thumb • Mar 01, 2026
Reviews
4.2
1,498 reviews
5 stars
856
4 stars
381
3 stars
128
2 stars
40
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about rude service and poor handling of customer issues.
Cleanliness
The store is generally reported as clean and well-maintained, although some customers noted issues with odors, particularly in the meat department.
Product Quality
Customers expressed concerns about expired or spoiled products, particularly in the deli and meat sections, leading to dissatisfaction with food quality.
Pricing
Many reviews mentioned that prices are higher compared to competitors, with some customers feeling that the quality does not justify the cost.
Store Variety
The store is appreciated for its wide selection of products, including fresh produce and bakery items, although some customers noted a lack of certain items.
- JNjm nFeb 17, 20265.0Great customer service
- MHMatthew HarrisFeb 14, 20265.0Great store, great people. Everyone is fantastic but Cole, a grocery manager and Johnny a courtesy clerk are joys to see and be around as well as Chance and Kathy in bakery, and floral, respectively.
- AAAshleyFeb 13, 20265.0Are you kidding me?! Jennifer is BEYOND amazing in the bakery!! She’s been doing my custom orders for a year now and every order just comes out even better than I could’ve imagined. She’s so patient and cares about her work. I normally just give her an idea and let her add her own touch of creativity to it and it makes it for an even better surprise when I open the box. I don’t think I’ll ever order another cake from anywhere else again as long as she’s here. Go see Jennifer!
- MWMo WoJan 21, 20265.0Listen, the fact there is so many parking spots available pretru close to the shop make a difference for me.
- IIIdotenyinJan 19, 20261.0This is my only seemingly non-sensical bad review, but this store has bad vibes. The vibrations ARE LOW. Idk what manager or person in charge is doing low vibrational rituals, but I won't be being purchasing food or anything I put in my home from here. If you're an energy person STAY AWAY.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 3411 Custer Pkwy, Richardson, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 3411 Custer Pkwy, Richardson, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
What are the regular operating hours for Tom Thumb at 3411 Custer Pkwy, Richardson, TX?
Tom Thumb is open daily from 6:00 AM to 11:00 PM.
Does Tom Thumb located at 3411 Custer Pkwy have a pharmacy?
Yes, this Tom Thumb location has a pharmacy available for immunizations and prescription refills.
What COVID-19 vaccination services are available at Tom Thumb?
This location offers COVID-19 vaccines to eligible patients by appointment, following local health department guidelines. You can check eligibility and schedule an appointment at www.tomthumb.com/covid-19.
What payment methods does Tom Thumb accept?
Tom Thumb accepts various payment options including American Express, Apple Pay, Mastercard, Visa, cash, check, and several mobile payment methods like Samsung Pay and Android Pay.
Does Tom Thumb accept SNAP EBT payments?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders.
What types of pickup and delivery services does Tom Thumb offer?
Tom Thumb provides in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I use Tom Thumb Points to get discounts?
You can redeem your Tom Thumb Points by entering your phone number or swiping your Loyalty Card at checkout or the fuel pump at participating stations, which will apply discounts and/or freebies automatically.
Are there any nearby places where I can rent movies or purchase Bitcoin?
Yes, near Tom Thumb you can find a Redbox rental kiosk for movies and a Coinstar Kiosk that also functions as a Bitcoin ATM for money transfer services.
What dining options are available near Tom Thumb at 3411 Custer Pkwy?
Nearby dining options include ZENSHI Handcrafted Sushi for sushi lovers, Papa Murphy's for pizza, Wingstop for chicken wings, Tasty Egg Roll II for Chinese cuisine, Subway for sandwiches, and Starbucks for coffee and snacks.
What financial and personal services are available near Tom Thumb?
Nearby, you can access money transfer services at Western Union, banking at Wells Fargo and Chase Bank, eye care services at Texas State Optical, and various beauty salons like SUPERCUTS and Sugaring NYC.
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