Tom Thumb

4.3
799 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopTom Thumb
Looking for a grocery store near you? Visit your local Tom Thumb located at 819 Arapaho Rd, Richardson, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today! Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 235-3917. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupNot available

Location

Tom Thumb
819 Arapaho Rd, Richardson, TX
75080, United States

Hours

Reviews

4.3
799 reviews
5 stars
470
4 stars
201
3 stars
70
2 stars
17
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Cleanliness

The store is frequently noted for being clean and well-maintained, contributing to a pleasant shopping experience.

Pricing Issues

Several reviews mentioned high prices and concerns about expired or poor-quality products, leading to dissatisfaction among some customers.

Mixed Experiences

While many customers enjoy the store, there are reports of negative interactions with staff, which have impacted customer loyalty.
  • SH
    Stan Hart
    Jan 3, 2026
    3.0
    Not a good store. Wish we had a competent store in our neighborhood
  • AF
    Alfonso Flores
    Dec 11, 2025
    5.0
    ❤️❤️❤️ANITA DESERVES A CROWN I walked into Tom Thumb today thinking I was just grabbing a couple of groceries… and then I met Anita, the undisputed Goddess of the Flower Section. I didn’t even realize I needed tulips for my wife. I wasn’t planning on buying flowers at all. But Anita—through a combination of perfect timing, genuine warmth, and sales expertise so smooth it should be studied in business schools—opened my eyes. She didn’t “sell” me tulips. She revealed to me that my wife deserved them. The way she talked about the flowers, the care she put into selecting the freshest ones, the pride she took in her work—it was like watching a master at her craft. She made the whole moment feel special, not transactional. By the time she wrapped the bouquet, I felt like I was walking out with a gift blessed by the floral gods themselves. And now I’m home, looking at these tulips, and I’m honestly thrilled. My wife is going to love them so freaking much. Anita didn’t just help me buy flowers—she helped me create a moment my wife will remember. To the CEO of Tom Thumb: If you’re reading this, please understand—employees like Anita are rare. She elevates your brand. She creates loyalty. She turns a simple grocery run into a meaningful experience. Recognize her. Celebrate her. Promote her. She’s the kind of person who makes customers like me come back again and again. Anita, thank you. You’re a legend.
  • CS
    Cassidy Shea
    Dec 6, 2025
    5.0
    One of the best Tom Thumbs Ive visited! Their staff is so friendly and were able to help me find my items for uber eats! Thank you guys!
  • TJ
    The Real L.J. Joseph
    Dec 2, 2025
    5.0
    This is one of the cleanest and well maintained Tom Thumbs I ever been in. Well managed and everyone is friendly, especially in the pharmacy.
  • PH
    Patrick Howdeshell
    Nov 26, 2025
    1.0
    This store had 7 shank hams out two weeks before Thanksgiving and everyone was expired by more than a week. Today I go and I tell the cashier I entered the wrong number for my points but he assures me it was in there. After I check out and pay I realize I got none of my digital coupons or points and it cost me 15 bucks. I go to customer service and they tell me to bad. I am done with this store. Do yourself a favor and drive to HEB. ***update I did exactly as you requested and reached out via contact us and got no response. You have lost a customer at this point.

Frequently Asked Questions About Tom Thumb

Does Tom Thumb accept SNAP EBT?

Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Tom Thumb near me accept Apple Pay?

Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!