Business Details
About
Coffee ShopCafeTea RoomBreakfast Restaurant
Sweetwaters Coffee & Tea offers indulgent, real ingredient focused drinks with a global influence inspired by our founder's love of food & beverages and driven by their creativity. Enjoy a fresh-pressed Espresso, Cappuccino, Latte or Mocha from our classic coffee menu. Or a unique, signature drink like Creme Caramel, Dreamy Cold Brew, French Vietnamese Au Lait, Thai Iced Tea or Frozen Strawberry Bliss. Our extensive premium tea selection includes Pomegranate Green, Oolong, Chai, Imperial Black, Matcha, and herbal teas. Try our fresh, classic café fare of decadent pastries & desserts, delicious sandwiches, frozen drinks & more. Join us at the cafe to relax, work or meet with others in our warm, inviting neighborhood coffeehouse.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.6
347 reviews
5 stars
269
4 stars
42
3 stars
16
2 stars
10
1 star
10
What are people saying?
AI-generated from recent customer reviews
Drink Quality
Several customers found the coffee and tea drinks to be watery or lacking in flavor, particularly the Thai Iced Tea and some specialty coffees.
Service Experience
While many reviews praised the friendly and helpful staff, there were notable complaints about slow service and unprofessional behavior from certain employees.
Atmosphere
The cafe is frequently described as clean, spacious, and inviting, making it a good spot for studying or socializing.
Food Quality
The food received mixed reviews; while some enjoyed the pastries and breakfast items, others found them to be average or lacking in flavor.
Customer Loyalty Issues
Some customers expressed frustration with the loyalty program and policies regarding refills, feeling it was cumbersome and not customer-friendly.
- KFKyle FieldsNov 8, 20255.0Tbh, I didn't get anything, my friend did, but the service was so great I wanted to come say thanks!
- ASAnton S.Nov 6, 20254.0Good coffee spot but nothing was outstanding. >5min to prepare an Americano while the place was empty - is too long. Taste was alright
- KRKishan ReddyOct 19, 20252.0I just got a French Vietnamese Au Lait and a Thai Iced Tea. I didn't realize what they meant by Sweet Water until we took a few sips. They felt extremely watered down before the ice even had a chance to melt. Cannot imagine what the taste is supposed to be like once the ice melts.
- KMKeep the MomentumSep 28, 20253.0It’s ironic that it’s called sweet waters, as I had an iced mocha and my wife had a hot chocolate, and we both agreed that our drinks were very watery. The food was decent but nothing to brag about. I would not return if I were just looking for coffee beverages. Update: Instead of taking my simple, opinionated review with a grain of salt, or perhaps even trying to improve their drinks, they chose to pretend to scrutinize their orders to appear to “disprove” this seemingly fictitious review. I assure you, I had an iced mocha and my wife had a hot chocolate with whipped cream. These are our standards. Our favorites. If I find my receipt, I will photograph it and post it here. I don’t need to contact you by email. I left my review. That was my two cents. My opinion, take it for what it’s worth. You could have easily ignored it, but you chose to make it appear as if I were confused about my whereabouts (which I was not) or that I lied in my review (which I did not). We DID have the drinks we claim we had. They WERE watery and relatively tasteless. And the review still stands.
- ACAnnie CakeszSep 9, 20255.0Coming here was so nostalgic for me, it’s been so long! The gentleman working the cafe was very patient with me. I loved the quiche, breakfast sandwich and Vietnamese ou Lau. I also appreciate the fresh ingredients. Sweetwaters is a must try!
Frequently Asked Questions About Sweetwaters Coffee & Tea
Where does Sweetwaters' coffees and teas come from?
Sweetwaters coffees are grown around the world from Latin America to Asia. We only use the highest quality arabica beans which are custom blended & roasted to bring out the best in the beans' flavor, body, & acidity. Our founders, Wei & Lisa, grew up with many wonderful teas and used their knowledge & Asian heritage to select unique & exquisite-tasting teas from as far as China, Japan, India, S. Africa & Egypt.
Is Sweetwaters coffee and tea fair trade and/or organic?
Sweetwaters offers several Fair Trade and organic coffees such as our Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees. Our teas are whole-leaf teas. We use premium real ingredients for specialty teas such as Matcha, Chai, Thai Iced Tea, Ginger Lemon Tea, & Ginger Raspberry Tea
Can you order Sweetwaters’ coffee or tea online?
Download the Sweetwaters app at the Apple App Store or on Google Play. Many options for online ordering; Sweetwaters Coffee & Tea website, DoorDash, Grubhub, UberEats, Postmates, and eZcater.
What types of pastries and desserts are available at Sweetwaters Coffee & Tea?
Blueberry Scones, Cinnamon Scones, CranOrange Scones, Chocolate Croissants, Butter Croissants, Bagels, Lemon Bars, Mini French Donuts, Macarons, Joy Nut Bars, Chocolate Chunk Cookies, Charlie Brownies, Carrot Cake, OMG Chocolate Cake, Tiramisu.
What kind of specialty coffee and tea drinks can you get at Sweetwaters?
Latte, Cold Brew Coffee, Espresso, Cappuccino, Organic & Fair Trade Coffees & Whole-leaf Teas, Mocha, Dreamy Cold Brew, Frozen Ice Dragons, Creme Caramel, Dragon Eye, French Vietnamese Au Lait, Chai Latte, Great Pumpkin Latte, Spice Carmel Apple, Matcha Latte, Fruit Teas, Iced Teas, Lemonades, & Tea Lemonades.
Where is Sweetwaters Coffee & Tea located?
Sweetwaters Coffee & Tea is located at 3613 Shire Blvd, Suite 110, Richardson, TX 75082.
What are the operating hours of Sweetwaters Coffee & Tea?
Sweetwaters Coffee & Tea is open Monday to Friday from 6:00 AM to 8:00 PM, Saturday from 7:00 AM to 8:00 PM, and Sunday from 7:00 AM to 6:00 PM.
What types of drinks does Sweetwaters Coffee & Tea offer?
They offer a variety of specialty coffee and tea drinks including Latte, Cold Brew Coffee, Espresso, Cappuccino, Mocha, Dreamy Cold Brew, Creme Caramel, French Vietnamese Au Lait, Chai Latte, Matcha Latte, Fruit Teas, and Tea Lemonades.
Does Sweetwaters Coffee & Tea serve pastries and desserts?
Yes, they offer pastries like Blueberry Scones, Cinnamon Scones, Chocolate Croissants, Lemon Bars, Macarons, Chocolate Chunk Cookies, Carrot Cake, and more.
Can I order Sweetwaters coffee or tea online for delivery?
Yes, you can order online through the Sweetwaters app available on Apple App Store and Google Play, their website, as well as delivery services like DoorDash, Grubhub, UberEats, Postmates, and eZcater.
Does Sweetwaters Coffee & Tea offer Fair Trade or organic coffee?
They offer several Fair Trade and organic coffees such as Midnight Blend, Arbor Ypsi Blend, Red Moon, and various seasonal coffees with premium whole-leaf teas.
What payment options are accepted at Sweetwaters Coffee & Tea?
Sweetwaters accepts American Express, Discover, MasterCard, Visa, debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there nearby places to visit before or after enjoying Sweetwaters Coffee & Tea?
Yes, nearby places include Miss Pasta for Italian dining, The Dinner Detective – North Dallas-Richardson theatre restaurant, and Liberty Burger Richardson for American-style burgers.
How can nearby places like Miss Pasta help enhance my visit to Sweetwaters Coffee & Tea?
After your coffee or tea at Sweetwaters, you can visit Miss Pasta for a delicious Italian meal nearby, making it convenient to enjoy a full day of dining experiences in Richardson.
Is Sweetwaters Coffee & Tea accessible for customers with disabilities?
Yes, Sweetwaters has wheelchair accessible entrances, seating, parking, and restrooms to accommodate all customers.