Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Richardson Subway® Restaurant at 2000 N Plano brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
203 reviews
5 stars
69
4 stars
32
3 stars
24
2 stars
12
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are highly inconsistent, with some praising staff like Cruz for their attentiveness, while others report rude and unprofessional behavior from various employees.
Food Preparation
Many customers expressed dissatisfaction with food preparation, citing incorrect orders, skimpy ingredients, and stale bread.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of unsanitary conditions and unkempt dining areas.
Staffing Issues
Customers noted that the location is often understaffed, leading to long wait times and poor service during busy hours.
Customer Experience
Overall, the customer experience varies greatly, with some enjoying their visits while many others report negative interactions and a lack of basic customer service.
- ANAlexander NavarroJan 3, 20265.0Cruz is the man! I’ve been here a few times, and I hate when I get the older lady to make my food. She doesn’t care, she’s got a bad attitude, and my sandwich is drenched in mayo. Cruz on the other hand, he takes his time, makes sure it’s all correct, and spreads everything out evenly and perfectly. Additionally when he’s not making food, he’s cleaning and making sure everything is good to go! If Cruz isn’t the manager here, HE NEEDS TO BE! Thanks my dude!
- MLMichelle LaraDec 15, 20251.0I went in to use restroom before being told I had to purchase something which I agreed to, but left my wallet in the car- not expecting the request - either way, I was saying thank you, I’ll be back with my wallet before the aggressive Indian lady started ranting - and stating with such a funky attitude how I was supposed to pay for something! When I was literally in route to do so- turned into a very vulgar screaming match and she should be fired!! For the worst customer service I’ve seen yet! Appears I found her photo from other really bad comments left on same ride girl!
- BCBryce A Elemond CAI,BASNov 19, 20251.0The air conditioner was on I'm this store and it felt like a meat locker. We ordered the specialty sandwich that is the turkey sandwich with dressing. We were charged for the dressing and my girlfriend told the woman who was argumentative. My girlfriend pulled it up online ro show her and with that they credited back the money. Terrible that I have to say this but I don't like people that speak another language in front of me when I live in the Unites States.... Turns me off to want to go to a Subway now....
- RSRiko SmallsOct 28, 20253.0It’s hit or miss. When the younger gentleman is working the sandwiches and service is amazing! When it’s the older lady is there it’s extremely disappointing. It will be either 5 star experience or a 1 star experience. Straight up.
- GMGreat69 MOct 10, 20255.0Love the daily meals, great value, better price
Frequently Asked Questions About Subway
What are the operating hours of Subway at 2000 N Plano in Richardson, TX?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at this location offer catering services?
Yes, this Subway location provides catering services to meet your event needs.
What meal options are available at this Subway restaurant?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.
Can I order Subway for delivery or pickup at this location?
Yes, you can order online for in-store pickup, curbside pickup, or delivery.
Does this Subway have dine-in seating?
Yes, this Subway location offers dine-in service along with takeout options.
Where is this Subway restaurant located?
It's located at 2000 N Plano, Suite 104, Richardson, TX 75082, in the Eastrich Shopping Center area.
Are there other Subway restaurants near this location?
Yes, there are several other Subway shops nearby where you can enjoy similar menu options.
What nearby places can I visit for a smoothie after my meal?
Smoothie Factory is close by, offering ice cream, frozen yogurt, and smoothie drinks to complement your visit.
Is there a place nearby where I can get bubble tea or coffee?
Yes, Puer Tea And Coffee nearby offers bubble tea and a variety of Asian-inspired drinks.
What other health and beauty services are close to this Subway?
Nearby options include Trident Family Dentistry for dental care, Rose Nails for nail and beauty services, and MyEyeDr. for eye care.