Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Richardson Subway® Restaurant at 2000 N Plano brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.1
199 reviews
5 stars
68
4 stars
31
3 stars
24
2 stars
12
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality varied significantly, with many reporting rude or inattentive staff, while others praised friendly and efficient service.
Food Quality
Numerous complaints about food quality included stale bread, incorrect orders, and skimpy portions, contrasting with some positive remarks about fresh and well-prepared sandwiches.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty dining areas and concerns about food safety, while a few customers noted cleanliness and organization.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and poor service, with some customers expressing frustration over the lack of adequate staff during busy hours.
Customer Experience
Overall customer experiences were mixed, with some expressing loyalty and satisfaction, while many others vowed not to return due to negative interactions and service failures.
- BCBryce A Elemond CAI,BAS5 days ago1.0The air conditioner was on I'm this store and it felt like a meat locker. We ordered the specialty sandwich that is the turkey sandwich with dressing. We were charged for the dressing and my girlfriend told the woman who was argumentative. My girlfriend pulled it up online ro show her and with that they credited back the money. Terrible that I have to say this but I don't like people that speak another language in front of me when I live in the Unites States.... Turns me off to want to go to a Subway now....
- RSRiko SmallsOct 28, 20253.0It’s hit or miss. When the younger gentleman is working the sandwiches and service is amazing! When it’s the older lady is there it’s extremely disappointing. It will be either 5 star experience or a 1 star experience. Straight up.
- GMGreat69 MOct 10, 20255.0Love the daily meals, great value, better price
- MGMidail GomezOct 9, 20255.0Muy bueno y servicio excelente
- CBChristopher BellAug 8, 20251.0Came in at 12:53 pm on Friday 8th 2025, the worker "Monica" Was very rude! I tried to order food and as I was ordering she was carrying on another conversation with an employee and was not paying attention to my request, I told her 4times what I wanted, but she felt her conversation was more important and preceded to argue with me and refused my service and wasn't the one being rude and there is also a kid here in the restraunt didn't know this was daycare! Asked for a manager and they told me none was available for the day!
Frequently Asked Questions About Subway
What are the operating hours of Subway at 2000 N Plano in Richardson, TX?
Subway is open every day from 9:00 AM to 10:00 PM.
Does Subway at this location offer catering services?
Yes, this Subway location provides catering services to meet your event needs.
What meal options are available at this Subway restaurant?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, and salads.
Can I order Subway for delivery or pickup at this location?
Yes, you can order online for in-store pickup, curbside pickup, or delivery.
Does this Subway have dine-in seating?
Yes, this Subway location offers dine-in service along with takeout options.
Where is this Subway restaurant located?
It's located at 2000 N Plano, Suite 104, Richardson, TX 75082, in the Eastrich Shopping Center area.
Are there other Subway restaurants near this location?
Yes, there are several other Subway shops nearby where you can enjoy similar menu options.
What nearby places can I visit for a smoothie after my meal?
Smoothie Factory is close by, offering ice cream, frozen yogurt, and smoothie drinks to complement your visit.
Is there a place nearby where I can get bubble tea or coffee?
Yes, Puer Tea And Coffee nearby offers bubble tea and a variety of Asian-inspired drinks.
What other health and beauty services are close to this Subway?
Nearby options include Trident Family Dentistry for dental care, Rose Nails for nail and beauty services, and MyEyeDr. for eye care.