Brand Certified
Smashburger
4.0(1212 reviews)
Certified by Smashburger • Mar 01, 2026
Business Details
1425 E. Renner Rd., Richardson, TX
75082, United States
Certified by Smashburger • Mar 01, 2026
(214) 646-1297
Certified by Smashburger • Mar 01, 2026
https://smashburger.com/locations/us/tx/richardson/1425-e-renner-rd
Certified by Smashburger • Mar 01, 2026
About
Certified by Smashburger • Mar 01, 2026
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Smashburger • Mar 01, 2026
Hours
Certified by Smashburger • Mar 01, 2026
Reviews
4.0
1,212 reviews
5 stars
654
4 stars
250
3 stars
99
2 stars
69
1 star
140
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported long wait times for food, often exceeding 20-30 minutes, leading to frustration.
Food Quality
While many customers praised the burgers for being delicious and well-prepared, there were complaints about cold or improperly cooked food.
Staffing Issues
Numerous reviews indicated that the restaurant is often understaffed, contributing to slow service and disorganization.
Customer Service
Feedback on staff friendliness was mixed; while some employees received praise for their service, others were noted for poor attitudes and lack of professionalism.
- MHMarvin HughesFeb 19, 20262.0Ive been coming to this spot often. The wait is always horrendous. I waited 25 minutes for a double burger with fries, only for my fries to be halfway full. This may be my last time at this location.
- CDCam DFeb 19, 20262.0This location really needs improvement. The wait times are consistently too long, even for orders that should take less than 15 minutes. It also seems like they’re understaffed, because every visit feels slower than it should. On top of that, they don’t answer their phone, which makes it frustrating for customers trying to call in. Overall, the service and order handling need serious attention.
- JFJason FFeb 8, 20261.0Ordered in app at 5:11, app said order was ready for pickup at 5:26, it is 5:46 and I am still standing here waiting for my order. Mynorder is still nit ready 20 minutes after Smashburger said it was ready for pickup.
- AAAdityaFeb 6, 20261.0Writing this review out of frustration every time I have been to this place it takes super long for them to prepare food.No wonder most of the reviews says the same. I feel like they don’t know how to manage kitchen.
- JVJill VanosJan 23, 20261.0Am so angry Smashburger no longer has the "stick" smash fries. They would be fried a little crisper with the seasoning. I loved them! Smashburger is no longer "special"! You can get these fries at any burger place. I no longer order any fries.
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, chicken sandwiches, salads, sides, and handspun Haagen-Dazs® milkshakes made with fresh, premium ingredients.
What are Smashburger's regular dining hours?
Smashburger is open Monday to Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday to Saturday from 10:30 AM to 10:00 PM.
Does Smashburger provide delivery and what are the delivery hours?
Yes, Smashburger offers delivery services. The delivery hours are Monday through Thursday and Sunday from 10:00 AM to 9:00 PM, and Friday to Saturday from 11:00 AM to 9:30 PM.
Can I order Smashburger food online or through an app?
Yes, you can order Smashburger food online through their website or by using the Smashburger app available on the Apple App Store.
Does Smashburger accommodate dietary preferences like vegetarian options?
Yes, Smashburger serves vegetarian options among their menu items.
Is Smashburger family-friendly and accessible for children?
Yes, Smashburger welcomes families and children, offers a children's menu, and has high chairs available. The location is also wheelchair accessible with accessible entrances, seating, parking, and restrooms.
Does Smashburger have outdoor seating and carry out options?
Yes, Smashburger offers outdoor seating and has takeout options. They also provide dine-in and delivery services.
What nearby restaurants can I visit after or before dining at Smashburger?
Nearby restaurants include Pei Wei Asian Kitchen for Asian cuisine, Luna Grill for Mediterranean dishes, and Modern Market Eatery - Richardson for breakfast, brunch, and health-focused meals. These offer diverse options if you want to explore different cuisines in the area.
Are there shopping or grocery options near Smashburger in Richardson, TX?
Yes, CityLine Market is a nearby shopping center and grocery store where you can shop conveniently before or after your meal at Smashburger.
What other services or facilities are located close to Smashburger?
Close to Smashburger, you'll find Stewart Title Company for real estate services, VIO Med Spa for medical spa treatments, CityLine Nail & Spa for beauty services, and RushMyPassport in FedEx Office for passport and visa services, providing a variety of convenient options in the area.
Brand Certified Facts from Smashburger
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Certified March 01, 2026Yext Knowledge Graph
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