Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1602 E Belt Line Rd in Richardson, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers reported unprofessional and rude service, with issues in communication and responsiveness.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor adherence to special requests.
Delivery Issues
Frequent delays in delivery times and problems with orders being marked as delivered when they were not.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly made pizzas.
Cleanliness
Concerns raised about the cleanliness of the location, with reports of unsanitary conditions.
NB
Noah Begley
Nov 17, 2025
1.0
I placed my order ar 5:40 on a Monday only to receive it at 6:50. When I placed the order the expected time was 20- 30 min. You can see in my photo that it is still showed preparing 30 min after it was scheduled to be delivered. I had called the store to see if there was an issue, and was met with an indifferent employee stating that they only had one delivery driver. Unfortunately on top of this, the chicken was rubbery, and the pizza had absorbed the flavor of cardboard. Its a shame, Pizza Hut used to have the best pizza, and maybe they still do, but don't expect that from this location. I should further explain this is not the first issue I have had at this location with quality, but it will probably be the last.
JG
Jeremi Gracy
Nov 16, 2025
2.0
DIRTY IS ALL IM SAYING
YC
Yari Pérez cedeño
Nov 11, 2025
1.0
If you could give -0 to the service was perfect, horrible service, calls answer you and they leave you talking only with the online call and the complaint s of the service I will put them directly with the manager today 11/11/25 at 6:04pm , attended by a white-skinned girl who speaks English and Spanish.
RD
Racquel Dawn
Oct 19, 2025
1.0
I placed my order and the delivery quote time was 7:41 pm - 7:49 pm. I checked the status of my order and it said “delivered at 7:37 pm, dig in” at this time it was 7:42 pm. I checked and there was no order. Since the latest was noted 7:49 pm, I waited until 7:50-7:55 pm to call to check the status, as my order was marked delivered at 7:37 pm. I called and was met with an unprofessional worker. She asked if it was delivery or carry out, and I expressed I placed an order for delivery and it was marked as delivered at 7:37 pm, but I have no order. She immediately responded with “it’s on its way”. No questions on who she was speaking with or confirming the order and address. So I said “do you know where it’s going?” And she asked if she could place me on hold. I was on hold and she never came back. I ended up hanging up as I saw the delivery driver parked at 8:02 pm, delivering my pizza at 8:04 pm, that was marked as delivered at 7:37 pm. This overall experience was disappointing and it’s becoming more common to have such poor experiences with this company as a whole. Previous orders from this location has been delivered with the most unprofessional workers. It really just puts a bad taste in your mouth, because customer service is not what it used to be. Workers have no care in the world for the service provided. If you’re running behind, I understand. Communication is key. But to mark things as delivered to hit numbers, when you’re not, is crazy.
LG
lionel galvan
Oct 6, 2025
1.0
45 mins to make a pizza melt. Ridiculous. Had to wait almost 30 mins at restaurant for it. Then the lady tried to short me by not giving me my 1.29 Parmesan cheese.
Pizza Hut is located at 1602 E Belt Line Rd in Richardson, TX 75081.
What are the operating hours for Pizza Hut on weekdays?
Pizza Hut is open from 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday.
Does Pizza Hut in Richardson offer delivery service?
Yes, Pizza Hut offers delivery service with hours from 10:00 AM to 11:00 PM on most days and until midnight on Friday and Saturday.
What types of pickup options are available at Pizza Hut?
Pizza Hut offers in-store pickup, curbside pickup, and no-contact delivery options.
How can I order Pizza Hut online or via a mobile app?
You can order online or download the Pizza Hut mobile app for delivery, carryout, or curbside pickup from the links provided on their website.
What are some popular menu items at Pizza Hut Richardson?
Popular items include Meat Lovers® pizza, Original Stuffed Crust®, signature wings, pastas, and desserts.
Is Pizza Hut Richardson wheelchair accessible?
Yes, the location has wheelchair accessible entrances and restrooms.
What nearby restaurants can I visit after grabbing pizza at Pizza Hut?
You can visit nearby eateries such as Long John Silver's for seafood, Taco Bell for Mexican fast food, or Meteor Hamburgers for burgers.
Are there any nearby bars or pubs close to Pizza Hut where I can relax after dining?
Yes, options include Callisto, Melones Sport Bar, Meowl, and Chase Place, all located nearby.
What other services or stores are near Pizza Hut that might be useful?
Nearby services include Bank of Texas for banking, Sherwin-Williams Paint Store and Harbor Freight Tools for home improvement, and ALDI USA for grocery shopping.