Papa Johns Pizza

2.9
188 reviews
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Business Details

819 W Arapaho Rd, Richardson, TX
75080, United States
(972) 437-4040
https://locations.papajohns.com/united-states/tx/75080/richardson/819-w-arapaho-rd?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Richardson, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Richardson pizza for any occasion. Call us for pizza delivery in Richardson or stop by 819 W Arapaho Rd for carryout to order the best pizza in Richardson, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
819 W Arapaho Rd, Richardson, TX
75080, United States

Hours

Reviews

2.9
188 reviews
5 stars
64
4 stars
26
3 stars
12
2 stars
7
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff and rude interactions.

Delivery Issues

Many customers experienced significant delays in delivery times, often receiving cold or incorrect orders.

Food Quality

Several reviews mentioned unsatisfactory food quality, including poorly made pizzas with insufficient toppings.

Cleanliness Concerns

Some customers reported unsanitary conditions and lack of hygiene among staff.

Inconsistent Experience

While some customers enjoyed their meals, many expressed disappointment, indicating a lack of consistency in food preparation and service.
  • MC
    Mark Casner
    1 day ago
    1.0
    Medium pizzas were 40% just crust. I called the store and manager was argumentative refused to fix or replace.
  • VW
    Victor Welsh
    3 days ago
    1.0
    I ordered delivery from this location only to find out my delivery was cancelled almost an hour after I placed it. The order worth $50 (with tip) has not showed as canceled on my account. Therefore I will most likely have to contact my credit card company to deal with this problem. I did call the location, and they told me my order was outside their delivery zone after taking my order and making it. Also, was told the driver called me which was incorrect as I have recent call list showing that no call was made to the number I correctly gave on the order, which I verified with the manager. However, there was one single positive to this experience the manager of the location did actually send me the voided receipt for the transaction that will make ensuring that none of my money was spent on this experience. Adrian was a great help, however this was a terrible experience and I am not going to order from here again.
  • CB
    Collin Brence
    Oct 3, 2025
    1.0
    Switched to Door Dash delivery and added an hour onto my delivery time. Took 1.5 hours. Called the store and no one picked up.
  • JH
    Jesse Hostetler
    Sep 30, 2025
    1.0
    Online says they close at 12 AM. I spoke with someone and he said that they close at 10 PM. He also said that, even though it says online that they take orders. They really don’t take orders because apparently they close super early. Terrible customer service absolute joke of a restaurant. Would not recommend.
  • BS
    Bradley Santamria
    Sep 12, 2025
    1.0
    Employees don’t wash hands and don’t wear gloves. African American guy with dreads have Long finger nails and dirt in his nails and he expect me to eat a pizza touched by him. I will be reporting this
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Richardson, TX?

Delivery is available Monday to Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.

Can I order pizza online for carryout or delivery from Papa Johns Pizza?

Yes, you can order online for both carryout and delivery through their official website or mobile app.