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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

4.2
(1328 reviews)

Business Details

730 E Campbell Rd, Richardson, TX
75080, United States
(972) 744-9950

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richardson is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
730 E Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.2
1,328 reviews
5 stars
740
4 stars
316
3 stars
135
2 stars
59
1 star
78

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of managers like Alicia and Casey providing excellent service.

Food Quality

While some customers enjoyed the food, there were multiple complaints about inconsistent quality, including issues with freshness and portion sizes.

Atmosphere

The ambiance was generally described as welcoming and clean, although some reviews noted a lack of energy and attentiveness from staff during certain visits.

Order Accuracy

Several customers reported issues with order accuracy, including missing items and incorrect orders, leading to frustration.

Management Issues

There were mentions of management not addressing customer concerns effectively, particularly regarding order mistakes and service quality.
  • JC
    John R. E Chastain
    Feb 23, 2026
    5.0
    I have always enjoyed this particular shop, my wife and I used the frequent it often...the clerk was extremely helpful, courteous, the shop was clean and well appointed...the food was, as usual, really good
  • JW
    Joyce Walters
    Feb 10, 2026
    3.0
    Well, new manager and a new less welcoming ambience, but it's his first week. We all miss the last manager who is now managing the low rated Prosper store. Im sure he'll get their ratings to fly high. In the meantime, the always welcoming greeting from the new manager and staff has been gone the two times Ive visited. I saw no really bad attitudes, just passive ones. The manager mostly sat at his laptop in a booth. The staff stopped by and chatted with him on occasion. One stood in front of him shaking her long hair out and put it up in a new ponytail and her hat. Gross. When the manager did get up, he didn't notice us customers,no eye contact or smiles. He wears a billed hat so he looks out from under uncomfortably. He's nervous and maybe shy, but we'll see. I had my regular sesame bagel, toasted with cream cheese and coffee. Same good, as always. Just hope they all cheer up. Oh, not as much hustle. My plate is usually picked up as I camp out for 1 1/2 hours usually. Today, I bussed it myself. Not a problem. Just no energy from the place. Uncomfortable.
  • KB
    K B
    Jan 8, 2026
    1.0
    Would definitely not recommend them for a breakfast pickup order for catering. Placed order day before and got an email that my order was ready at scheduled time but walked in to my order not even started yet. Order was ready 20 mins late and not even in a box like website states. Not sure why you would just throw 20 bagels in a bag and missing a cream cheese. Will not be coming back for breakfast with them.
  • SB
    Sharterrica Broadway
    Jan 7, 2026
    1.0
    Get something free with the buy2 I got an Apple that’s super old, no meat really on the Philly sandwich meat placed in one spot and not on the whole sandwich.
  • IC
    Iz Coop
    Jan 7, 2026
    5.0
    Had an issue with my order and Alicia (hope I spelled it right) not only made it right but corrected everything with a smile. She's amazing and deserves a raise or promotion. Customer service was great with everyone not just me.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Richardson accept reservations?

No, Panera Bread Richardson does not accept reservations.

What are the opening hours for Panera Bread Richardson?

Panera Bread Richardson is open from 6 AM to 10 PM Monday through Friday, 7 AM to 10 PM on Saturday, and 7 AM to 9 PM on Sunday.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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