Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect modifications.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning stale items and poorly prepared meals.
Cleanliness
There were mixed reviews regarding cleanliness, with some praising the cleanliness of the location while others reported dirty tables and unsanitary conditions.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive experiences with specific staff members who provided friendly and attentive service.
RT
Ruthe Turner
2 days ago
5.0
Very clean restroom that smells all soapy clean, great service with a super efficient and considerate crew, wonderful breakfast, followed by scrumptious strawberry creamp pie.
BS
Behe She
4 days ago
1.0
Bad food
ES
Elizabeth Soto
Feb 8, 2026
2.0
El servicio muy mal, la señora que atendio se porto muy mal
NA
naovy angon
Feb 4, 2026
1.0
i was ordering my food and overheard one of the workers wearing a black sweater rudely talking to an employee (i believe her name is lupita which i learned after the other lady yelled it so much) over a minor mistake which the customer was in no way upset by. she yelled at her in spanish as if no one would understand. after she finished i watched her micro manage everything lupita did all i heard was NO NO NO. lupita gave me my order and was incredibly kind and had great service. a message for her aggressor instead of yelling and taking personal phone calls while ignoring customers why not just help newer workers properly and wipe a table as they were all dirty. people don’t learn by getting yelled at and belittled. entendio si tuvo un día difícil pero si alguien trataría a mi mamá así yo también quisiera que alguien la defienda. y para lupita estás haciendo un trabajo fantástico y se ve tu esfuerzo.
DF
Deylin Funez
Feb 1, 2026
1.0
I ordered a combo burger and they didn't give me my fries, I ordered a Happy Meal and I didn't want pickles but they put pickles on it, I ordered a medium drink and they gave me a small one.