McDonald's

3.6
1728 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
550 Centennial Blvd, Richardson, TX
75081, United States

Hours

Reviews

3.6
1,728 reviews
5 stars
717
4 stars
368
3 stars
235
2 stars
113
1 star
295

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted dissatisfaction with food quality, including stale items and incorrect orders.

Cleanliness

Some customers noted cleanliness issues, particularly in restrooms and dining areas.

Positive Staff Interactions

Despite the negative feedback, several customers praised specific staff members for their friendliness and excellent service.
  • MS
    Marilyn Seymour
    6 days ago
    1.0
    they keep lying & saying they don’t have sauce at the drive thru speaker but we went to the window and asked for some & got it. this has happened three times. why lie that yall don’t have buffalo sauce if i can just ask another worker and get some lmao, if yall wanna keep doing that then make sure the other workers know yall are “out of sauce”
  • TE
    Tabip Ediş
    Dec 27, 2025
    1.0
    Their service is very bad.
  • BK
    Bad Kid
    Dec 11, 2025
    1.0
    ⭐️ 1/5 — Worst sandwich I’ve had in a long time I don’t know what happened, but the sandwich I got from McDonald’s was terrible. The bread was stale, the meat tasted old, and the whole thing was thrown together like they didn’t care at all. For the price, it was honestly embarrassing. I took two bites and didn’t even want the rest. Definitely not getting that again.
  • PS
    Patrocinio “Pat” Salas
    Dec 8, 2025
    4.0
    Pretty fast more organized than most.
  • EB
    Emily Bennett
    Nov 8, 2025
    1.0
    Worst McDonald's service I have ever experienced! Don't go here. I went to place an order online and when I got there the system glitched and I needed to go inside.(I did carryout) I went inside hoping to be helped and that's not what I got. I waited 20minutes to be helped and by this point there was a line forming and still no help. By the time I got helped the person didn't let me explain what happened and reluctantny filled my order. By this point it takes another 10minutes to fill my order and at this point what's the point of ordering ahead of time if it takes that long. Eventually I got my food but I will never come back. Next time acknowledge your customers and put someone at the front instead of walking by!! There was other people still waiting to be helped after I left!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 550 Centennial Blvd, Richardson, TX?

McDonald's at 550 Centennial Blvd in Richardson, TX is open 24 hours every day of the week, including delivery and drive-thru services.

Does this McDonald's location offer delivery and curbside pickup?

Yes, this McDonald's provides delivery, same-day delivery, no-contact delivery, and curbside pickup services for customer convenience.