Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,577 reviews
5 stars
614
4 stars
300
3 stars
236
2 stars
106
1 star
321
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, including soggy fries and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved complaints.
Staff Friendliness
Some customers appreciated the friendliness of certain staff members, although this was inconsistent across reviews.
Cleanliness
While some noted the cleanliness of the location, others reported dirty conditions, particularly in the bathrooms and dining area.
Order Accuracy
Several customers experienced issues with missing items or incorrect orders, leading to frustration.
- UДйФй Цмюus3 days ago1.0Huge pieces of eggshell in my sandwich, no way this isn't intentional, someone needs to be fired.
- TTTiffany ThompsonDec 28, 20251.0Food was horrible, redipped cold fries,flat drinks!!
- BBBrianDec 18, 20253.0Don't know why there's a option for adding condiments on the app when they never add them to your bag. Who loves nuggets without some kinda sauce. You have to ask for everything including catsup for your fries. Also what's up with the fries,sometimes no salt and sometimes very salty and oily. People are friendly though.
- TWTracy WoodallDec 17, 20254.0Couldn't understand the lady taking my order. Didn't get what I ordered. And since when does 1 biscuit with sausage and cheese cost $5!!! SMH
- AJAlonso JimenezDec 4, 20253.0Usually don't care much and ignore reviews or making reviews. What made me write this though is the fact I witnessed a lady stand in front if the front counter for a couple minutes, a young man asked "is everything okay?" to which she responded she needed help with something, then proceeded to say "okay one second I'll be right back" and go take food to someones table. Thats fine right? Well the young man walked back and past her two times after that ignoring her as if she didn't just tell him she needed help and he insinuate he would help. She then left after 5 more minutes and didn't get the help she needed. That is crazy.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 170 W Campbell Rd, Richardson, TX?
McDonald's at 170 W Campbell Rd, Richardson, TX is open 24/7 every day of the week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7, with options like curbside pickup, same-day delivery, and no-contact delivery.
Is there a drive-thru service at this McDonald's and what are its hours?
Yes, there is a 24/7 drive-thru service available at this location.
What payment methods are accepted at McDonald's on W Campbell Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's app available on both Apple App Store and Google Play Store.
What types of services does the McDonald's at Richardson offer to customers?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi access.
What are some nearby restaurants close to McDonald's on W Campbell Rd?
Nearby restaurants include Dimassi's Mediterranean Buffet, Fox and Hound English Pub & Grille, Burger King, Chick-fil-A, Royal Chopstix, Family Rice & Noodles, First Watch - Canyon Creek, CAVA, Pollo Tropical, Zoës Kitchen, and Grandy's.
Are there any entertainment or activity venues near this McDonald's location?
Yes, Altitude Trampoline Park is nearby for fun and active entertainment.
What healthcare facilities are located near McDonald's at 170 W Campbell Rd?
Nearby healthcare facilities include Royal Visiting Physicians, Advanced Medical Pediatric Home Health, ATI Physical Therapy, and VIVA Pediatrics Home Health.