McDonald's

Reviews

• TS

  Tahera Shinwar

  5 days ago
  1.0
  Waited over 30 mins for cookies. I placed a mobile order. The line already took 15-20 mins. I got asked to park since the cookies in my order weren’t ready. Waited another 10mins and called the store. I spoke to a male employee telling him I’ve been waiting over 20 mins for cookies, are they ready? He answered ‘yes ma’am’. I proceeded to ask ‘well can someone bring them out, I’ve been waiting?’ He said ‘yes ma’am’ again. Another 10 mins went by and nothing. I went inside spoke to the manager telling them I’ve been waiting for over 30 mins for cookies and no one’s brought anything out. The employee had it in his hand the entire time giggling and looking dumbfounded. Manager looked just as confused as I was. The lack of assistance from this employee was ridiculous. And when I walked back to my car, he was smirking delivering another order to someone else. A job is a job. No reason for this behavior to be acceptable.
• KW

  Karen Wynne

  Nov 15, 2025
  1.0
  McDonald's is known for their fries, what happened the FRIES were OLD or had been sitting and refried to make it taste fresh. If I wanted potatoe chips these fries would have pass the test. Will never go there and order fries!! Not dropped fresh, like the other McDonald's on Beltline & Hwy 75 N or Centennial in Richardson.
• JR

  Jehu Rivera

  Nov 7, 2025
  2.0
  This McDonald’s is my go to place because it’s across the street from my job. But for the last 6 months they have gotten slower and slower. I feel like they might have gotten lazy. Will have to go to the McDonald’s on beltline if it continues.
• DP

  David Palacios

  Nov 2, 2025
  2.0
  I really want to give this place a 1 star, but there are some genuinely nice employees here. That aside, the food is mediocre, unsalted fries when I didn't ask for no salt, missing food on large orders, and a lack of utilities at the fountain drink area is quite a hassle when they ignore you when standing next to the counter unless you raise your voice to grab someone's attention. During the night shifts when there's is no one here, the restaurant is still dirty making it hard to find a table to sit at and eat. I stead of cleaning the place the employees seem to having a blast singing in the back of house area. The bathrooms are also messy which is gross, overall this restaurant is in DIRE need of restructuring. It may be a minimum wage job, but if you can't even do the minimum for your guests, they should just shut this location down. It just sucks there aren't many left with an area for kids to play at...
• CV

  Christopher Vernor

  Oct 30, 2025
  1.0
  Why do I have to keep asking them for the monopoly pieces when it is supposed to come with the order already like for a large drink should have one but instead i get a plain cup and when i asked if they were still doing the game the girl just hands me a empty cup with the game like cut the middle man out and just give it in the first place 🙄

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