McDonald's

3.8
1487 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1251 E Belt Line Rd, Richardson, TX
75081, United States

Hours

Reviews

3.8
1,487 reviews
5 stars
705
4 stars
273
3 stars
204
2 stars
77
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including slow response times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables, restrooms, and overall unsanitary conditions.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh meals while others complained about cold or poorly prepared food.

Customer Experience

Some customers praised specific staff members for their friendliness and helpfulness, while others expressed frustration with management and overall service.
  • CA
    Carrie Ayers
    3 days ago
    1.0
    This “hot fudge” sundae (zero hot fudge) was sad and pathetic. Next time I’ll go elsewhere.
  • HH
    hcbekardi
    Dec 11, 2025
    5.0
    Good location, food was hot and “fresh” - no grinch meals available 😞
  • TT
    Tyran Tran
    Nov 20, 2025
    1.0
    Terrible service. 3 people working. No one greet. Counter is dirty. Dining room smell of old wet rag. Terrible cleanliness. Terrible overall.
  • DS
    Doc Strange
    Nov 20, 2025
    5.0
    Good food at decent prices. Curbside delivery works very well. Lately, I tend towards the Value Menu (double cheeseburger and 6 piece mcnuggets). Occasionally, I add a drink or an ice cream cone.to the order. Once in a while I change up with a quarter pounder with cheese.
  • ML
    Mike Lantz
    Nov 19, 2025
    2.0
    I ordered the Ranch snack wrap and it was very spicy hot and I couldn’t eat it, I can’t imaging what the spicy ranch snack wrap could be like, must burn through the packaging. 😝

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1251 E Belt Line Rd, Richardson, TX?

McDonald's at this location is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM to midnight.