McDonald's

3.8
1482 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1251 E Belt Line Rd, Richardson, TX
75081, United States

Hours

Reviews

3.8
1,482 reviews
5 stars
702
4 stars
272
3 stars
204
2 stars
77
1 star
227

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are mixed, with some praising friendly staff while others report rude behavior and poor order accuracy.

Cleanliness

Multiple reviews highlight issues with cleanliness, particularly in dining areas and restrooms.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a lack of attention to detail.

Speed of Service

While some customers appreciate quick service, others report long wait times and slow service, especially during busy hours.

Food Quality

Feedback on food quality is inconsistent, with some enjoying fresh items while others complain about cold or poorly prepared food.
  • DT
    Denise Taylor
    4 days ago
    5.0
    Love use in my points 💓
  • TT
    Tyran Tran
    4 days ago
    1.0
    Terrible service. 3 people working. No one greet. Counter is dirty. Dining room smell of old wet rag. Terrible cleanliness. Terrible overall.
  • DS
    Doc Strange
    4 days ago
    5.0
    Good food at decent prices. Curbside delivery works very well. Lately, I tend towards the Value Menu (double cheeseburger and 6 piece mcnuggets). Occasionally, I add a drink or an ice cream cone.to the order. Once in a while I change up with a quarter pounder with cheese.
  • ML
    Mike Lantz
    5 days ago
    2.0
    I ordered the Ranch snack wrap and it was very spicy hot and I couldn’t eat it, I can’t imaging what the spicy ranch snack wrap could be like, must burn through the packaging. 😝
  • JB
    J B
    Nov 14, 2025
    2.0
    The service sucks. Drive thru inefficient. Cashier don’t listen. They don’t understand English neither Spanish. 🕹️. People in the kitchen prepare the food good.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1251 E Belt Line Rd, Richardson, TX?

McDonald's at this location is open daily from 5:00 AM to midnight.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, it has a drive-thru open daily from 5:00 AM to midnight.