McDonald's

3.8
901 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 S Central Expressway, Richardson, TX
75080, United States

Hours

Reviews

3.8
901 reviews
5 stars
423
4 stars
176
3 stars
137
2 stars
47
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely; some report excellent service while others mention rude staff and incorrect orders.

Order Accuracy

Many customers express frustration with incorrect orders, particularly in the drive-thru, leading to repeated visits to resolve issues.

Food Freshness

Several reviews highlight the freshness and quality of the food, although there are complaints about stale items and cold food.

Cleanliness

The restaurant is frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.

Speed of Service

While many appreciate the fast service, some customers report long wait times, especially when ordering ahead.
  • SM
    saranya mahalingam
    Jan 4, 2026
    1.0
    Very very worst experience. I ordered Cappuccino with sugar but they gave only half cup of cappuccino without any sugar.
  • SJ
    Salvador Hernandez JR.
    Dec 22, 2025
    5.0
    Gotta say for being in rush hour they still had everything on timely manner and super fresh plus if they have a issue with a order immediately I mean immediately gets fixed to satisfaction!!!!
  • YB
    yordan boss
    Dec 11, 2025
    1.0
    Trabajo cerca del restaurante y a menudo voy a comer hay una manager que tiene una pésima atención al cliente te lleva la comida con un mal gesto ( fui a comer y prepararon mal mi orden papas quemadas y frías al hamburguesa falta de ingredientes cuando me dirijo a reclamar me entregan una orden fría el queso duro salido del refrigerador casi con la bolsa como si la hubiesen preparado de mala manera ) solo vamos a comer todos tenemos nuestros problemas pero eso no quiere decir que vengan a desquitarse su enojo con nosotros estamos pagando por un servicio es injusto más profesionalismo 👎
  • RL
    Rebecca Lane
    Dec 8, 2025
    3.0
    Service is really fast, they always know exactly how to get people in the drive through in and out very quickly. Unfortunately it is shown to be at the cost of receiving correct items. Two for two on driving away with incorrect items in my order. Ended up having to go inside to get order corrected the second time. There are other locations near by that do take a bit longer, but I have never had an issue with getting my order correct other than this location.
  • DP
    David Palacios
    Nov 15, 2025
    3.0
    Only negative thing I have with this place, is the lack to sell the McDonalds toys without a happy meal, and how much fries they put in my orders, sitting outside they're parking lot while writing this and I have TWO large fries that a bit over half full, if order th shareable with a basket of fries, it's the same thing, they skimp on the amount of fries. I've b the n able to fill a medium container from a fresh BASKE of fries. The food itself looks good, even assembled good.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Richardson, TX is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.

What are the drive-thru hours at this McDonald's?

The drive-thru is available from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.