Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely; some report excellent service while others mention rude staff and incorrect orders.
Order Accuracy
Many customers express frustration with incorrect orders, particularly in the drive-thru, leading to repeated visits to resolve issues.
Food Freshness
Several reviews highlight the freshness and quality of the food, although there are complaints about stale items and cold food.
Cleanliness
The restaurant is frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
Speed of Service
While many appreciate the fast service, some customers report long wait times, especially when ordering ahead.
SM
saranya mahalingam
Jan 4, 2026
1.0
Very very worst experience. I ordered Cappuccino with sugar but they gave only half cup of cappuccino without any sugar.
SJ
Salvador Hernandez JR.
Dec 22, 2025
5.0
Gotta say for being in rush hour they still had everything on timely manner and super fresh plus if they have a issue with a order immediately I mean immediately gets fixed to satisfaction!!!!
YB
yordan boss
Dec 11, 2025
1.0
Trabajo cerca del restaurante y a menudo voy a comer hay una manager que tiene una pésima atención al cliente te lleva la comida con un mal gesto ( fui a comer y prepararon mal mi orden papas quemadas y frías al hamburguesa falta de ingredientes cuando me dirijo a reclamar me entregan una orden fría el queso duro salido del refrigerador casi con la bolsa como si la hubiesen preparado de mala manera ) solo vamos a comer todos tenemos nuestros problemas pero eso no quiere decir que vengan a desquitarse su enojo con nosotros estamos pagando por un servicio es injusto más profesionalismo 👎
RL
Rebecca Lane
Dec 8, 2025
3.0
Service is really fast, they always know exactly how to get people in the drive through in and out very quickly. Unfortunately it is shown to be at the cost of receiving correct items. Two for two on driving away with incorrect items in my order. Ended up having to go inside to get order corrected the second time. There are other locations near by that do take a bit longer, but I have never had an issue with getting my order correct other than this location.
DP
David Palacios
Nov 15, 2025
3.0
Only negative thing I have with this place, is the lack to sell the McDonalds toys without a happy meal, and how much fries they put in my orders, sitting outside they're parking lot while writing this and I have TWO large fries that a bit over half full, if order th shareable with a basket of fries, it's the same thing, they skimp on the amount of fries. I've b the n able to fill a medium container from a fresh BASKE of fries. The food itself looks good, even assembled good.
What are the regular operating hours for this McDonald's location?
This McDonald's in Richardson, TX is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.
What are the drive-thru hours at this McDonald's?
The drive-thru is available from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.
Can I order food for delivery or curbside pickup at this McDonald's?
Yes, this location offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's app I can use to order food?
Yes, you can order using the McDonald's App available on iOS and Android. The iOS app is at https://apps.apple.com/us/app/mcdonalds/id922103212 and the Android app is at https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Where is this McDonald's located?
It is located at 120 S Central Expressway, Richardson, TX 75080, USA.
Can I find coffee nearby before or after visiting McDonald's?
Yes, Starbucks, a popular coffee shop and smoothie bar, is nearby and a good option to grab coffee alongside your McDonald's visit.
Are there other restaurants close to McDonald's if I'm looking for different dining options?
Yes, nearby restaurants include JS International Grill (Caribbean and seafood), Aboca's Italian Grill (Italian and pizza), Addis Abeba Ethiopian Restaurant (Ethiopian), Birdcall (chicken diner), Subway (sandwiches), Burger Street (burgers), and Texadelphia (American sandwiches).
What nearby convenience or retail stores can I visit when at McDonald's?
You can visit nearby stores like 7-Eleven (currently closed), Payless ShoeSource for shoes and fashion accessories, Party City for party supplies, and Gadget Garage for electronics.
Is there any nearby park or recreational area close to this McDonald's?
Yes, Ruth Young Park is nearby, offering a place for outdoor activities before or after your visit to McDonald's.