McDonald's

3.8
892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
120 S Central Expressway, Richardson, TX
75080, United States

Hours

Reviews

3.8
892 reviews
5 stars
420
4 stars
175
3 stars
135
2 stars
47
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised it as friendly and attentive, while others reported rudeness and mistakes with orders.

Food Quality

Food quality is generally good, with many customers noting fresh and hot meals, but there are complaints about stale items and incorrect orders.

Cleanliness

The restaurant is frequently described as clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There are recurring issues with order accuracy, with several customers reporting missing items or incorrect orders.

Speed of Service

Service speed is often highlighted positively, with many customers appreciating quick service, though some experienced long waits.
  • JP
    John Parker
    1 day ago
    5.0
    the service at this location was really good, food came out fast and was the perfect temp...
  • DP
    David Palacios
    Nov 15, 2025
    3.0
    Only negative thing I have with this place, is the lack to sell the McDonalds toys without a happy meal, and how much fries they put in my orders, sitting outside they're parking lot while writing this and I have TWO large fries that a bit over half full, if order th shareable with a basket of fries, it's the same thing, they skimp on the amount of fries. I've b the n able to fill a medium container from a fresh BASKE of fries. The food itself looks good, even assembled good.
  • GM
    Gabriel Medina
    Nov 8, 2025
    5.0
    BEST McDonald's in town. Not very often do I review a McDonald's, but this is the best one I've ever been to.
  • BG
    B G
    Nov 2, 2025
    5.0
    Coffee coffee coffee
  • NS
    Noir S
    Oct 11, 2025
    5.0
    Customer service has improved, offering great deals on the food. Use your app for rewards that add up seriously fast.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Richardson, TX is open daily from 5:00 AM to midnight, except on Sundays when it opens at 6:00 AM.

What are the drive-thru hours at this McDonald's?

The drive-thru is available from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sunday.