Brand Certified
Kolache Factory
4.3(467 reviews)
Certified by Kolache Factory • Mar 01, 2026
Business Details
2051 N. Central Expressway, Richardson, TX
75080, United States
Certified by Kolache Factory • Mar 01, 2026
(214) 272-9204
Certified by Kolache Factory • Mar 01, 2026
https://locations.kolachefactory.com/kolache-factory-747990490f29
Certified by Kolache Factory • Mar 01, 2026
About
Certified by Kolache Factory • Mar 01, 2026
RestaurantBakeryCoffee ShopCafeCatererBreakfast RestaurantBrunch RestaurantKolache Factory
Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy
breakfast, lunch, and snack attack cravings. A modern take on a European classic, our
sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time-
honored kolache-making traditions. Each day, our master bakers make our dough using
the finest, freshest ingredients and also prepare artisan croissants and muffins that
complement our fresh-brewed coffee from Katz.
When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has
the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time at kolachefactorytogo.com.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Kolache Factory • Mar 01, 2026
Hours
Certified by Kolache Factory • Mar 01, 2026
Reviews
4.3
467 reviews
5 stars
319
4 stars
67
3 stars
23
2 stars
17
1 star
41
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the kolaches, there were consistent complaints about food being served cold, missing items, and overall quality declining.
Customer Service
Customer service experiences varied widely, with some staff being friendly and accommodating, while others were reported as rude and unhelpful.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, particularly for delivery and pickup orders.
Cleanliness and Ambiance
Some customers noted unpleasant odors and cleanliness issues, impacting their dining experience.
Pricing Concerns
Several customers expressed dissatisfaction with recent price increases and felt that the value did not match the quality of food received.
- KPKimberly PerezFeb 17, 20265.0After a long and exhausting morning two weeks ago, I decided to stop by the kolache factory for lunch — and I’m so glad I did. The service was absolutely amazing, especially from Shania. From the moment I walked in, her warm smile instantly made me feel a little lighter. She was so sweet and genuinely concerned about how I was feeling. It wasn’t just about taking my order — she made it easy, quick, and stress-free, but more than that, she made it personal. You can tell she truly cares about people. It’s rare to come across someone who serves with both kindness and heart. Shania didn’t just help me get lunch — she reminded me that there are still people out there who care. That meant more than she probably realizes. I’ll definitely be back!
- JSJason StallingsJan 31, 20261.0I have eaten here for years. Today I bit into a piece of metal. One of the cashiers (who has always been rude and hostile) just looked at me slack jawed and annoyed. The other one who was much friendlier was accommodating and gave me a refund. All things considered I was pretty patient about it, but this is a major health code violation. I hope the bakers and employees get the support they need. I want them to succeed but I no longer want to eat here.
- MLMoises LeiteDec 31, 20251.0Disappointing experience. Part of my order was substituted without asking (bacon replaced with sausage), and the order was also missing one kolache. I ordered 16 and ended up short. Didn’t notice until later. Not what I expect from a paid pickup order.
- DTDenise TaylorNov 20, 20255.0My favorite breakfast
- JWJimmie WalkerNov 10, 20254.0Overall, the kolachies were good but just on a 'meh' level. The staff was extremely friendly and helpful. They even marked our bags so when we got home, we knew who's food was who's.
Frequently Asked Questions About Kolache Factory
Does Kolache Factory accept reservations?
No, Kolache Factory does not accept reservations.
What are the hours of operation for Kolache Factory?
Kolache Factory is open Monday through Saturday from 6:00 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.
Where is Kolache Factory located?
Kolache Factory is located at 2051 N. Central Expressway, #101, Richardson, TX 75080, USA.
What types of payment does Kolache Factory accept?
Kolache Factory accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
Does Kolache Factory offer pickup and delivery services?
Yes, Kolache Factory offers in-store pickup, curbside pickup, delivery, and no-contact delivery services.
What meals does Kolache Factory serve?
Kolache Factory serves breakfast, lunch, and brunch.
What are some of the specialties at Kolache Factory?
Kolache Factory specializes in kolaches, dinner rolls, and party trays.
Is Kolache Factory suitable for families with children?
Yes, Kolache Factory welcomes children and has high chairs available.
Are there nearby dining options close to Kolache Factory?
Yes, nearby dining options include Taco Cabana, TKK Fried Chicken, Nay coffee & Restaurant, and The Great Outdoors sandwich shop, which customers may visit before or after enjoying Kolache Factory's offerings.
What beauty and spa services are available near Kolache Factory?
Nearby beauty and spa services include The Lash Den, Chanti Claire Studios, Meraki Manes, LayZay Body & Spa, Instyle Next Level Hair Salon, LaShonda of Labre Studio, and others, ideal for pampering or relaxation before or after your visit to Kolache Factory.
Where can I shop for groceries near Kolache Factory?
Walmart Supercenter, a large grocery and shopping center, is located nearby for any shopping needs you have alongside your visit to Kolache Factory.
Brand Certified Facts from Kolache Factory
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