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Jimmy John's

4.2
(292 reviews)
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Business Details

285 W Campbell Rd, Richardson, TX
75080, United States
(972) 234-6938
https://locations.jimmyjohns.com/tx/richardson/sandwiches-1229.html

About

Sandwich Restaurant

Location

Jimmy John's
285 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.2
292 reviews
5 stars
183
4 stars
53
3 stars
13
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Food Quality

Overall, the sandwiches were described as fresh and delicious, although there were some complaints about inconsistent quality and missing ingredients.

Order Accuracy

While many customers reported accurate orders, there were several instances of incorrect or incomplete orders, leading to frustration.

Management Response

The new management has been noted for their proactive approach in addressing customer complaints and improving the overall experience.

Speed of Service

Customers frequently mentioned the quick service, although there were some reports of delays in delivery and service during busy times.
  • MR
    Michaela Robinson
    1 day ago
    1.0
    This store is often very late with deliveries. If you work at a location that is time sensitive, this is not the place for you.
  • JW
    Justin Weatherall
    3 days ago
    5.0
    Had lunch at this location and the entire staff was great, food was fast and fresh!
  • LH
    Lanetra Harding
    Feb 7, 2026
    5.0
    Crystal and Asher were very kind and the type of service I received from them is rare these days. I was in awe of my experience from beginning to end. My sandwich was very tasty and came out much faster than I anticipated too. Don't go anywhere else. ❤️
  • MC
    Mikey Chiz
    Jan 21, 2026
    5.0
    Chris and his team are amazing! Food is great. Don’t go to any other sandwich place!
  • SR
    Serenity Read
    Jan 3, 2026
    1.0
    Closed early turned off ovens at 8:45 went to get a sub and got turned down service.
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