Customer Service
Numerous reviews highlighted poor customer service, including staff being rude, inattentive, and unprofessional.
Food Quality
Several customers reported issues with food quality, such as stale bread, incorrect orders, and insufficient ingredients.
Cleanliness
While some customers praised the cleanliness of the location, others noted unsanitary conditions and a lack of attention to cleanliness.
Staffing Issues
Many reviews mentioned understaffing, leading to slow service and long wait times, particularly during busy hours.
Management Concerns
Customers expressed dissatisfaction with management, citing poor handling of complaints and operational issues like running out of bread.