Dutch Bros Coffee

4.6
619 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
815 W Arapaho Dr., Richardson, TX
75080, United States

Hours

Reviews

4.6
619 reviews
5 stars
502
4 stars
48
3 stars
21
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive interactions and willingness to assist.

Drink Quality

There were mixed reviews regarding drink quality, with some customers expressing dissatisfaction over inconsistencies and incorrect orders.

Order Accuracy

Several reviews noted issues with order accuracy, particularly with customizations like light ice and soft tops, leading to frustration.

Atmosphere

The atmosphere was generally described as welcoming and fun, with many customers enjoying the upbeat environment and music.

Speed of Service

While some customers experienced quick service, others reported long wait times, especially during busy periods.
  • JA
    James Almos
    6 days ago
    5.0
    IZZY AND IMAN ARE LITERALLY THE COOLEST PEOPLE I’VE EVER MET! HIGHLY RECOMMEND THEM IF YOU WANT GREAT SERVICE AND CUSTOMER CARE!! I’ve been to a lot of coffee places over the years and I have to say it feels just so right in every way possible when I come across great customer service, I’ve never been taken care of better in my life in all of the coffee places I’ve been to! With great energy and a sense of humor these girls made my night! Thought I’d let you guys know if you are looking for great coffee in the area and a great team and environment to make it complete, you’ve made it to the right place! Enjoy!
  • SR
    Scott Robbins
    Nov 5, 2025
    2.0
    This Dutch Bros is by far and away the slowest one. I come every once in a while, and every time I remember why I don't come back. You shouldn't have to wait 22 minutes in a drive through line for one coffee.
  • SA
    sarai alonso
    Nov 3, 2025
    5.0
    This is my go to Dutch Brothers and today was a must go day because it is my wedding day! I mentioned this to the team and asked for their recommendation. Even though they were busy they made me feel so special and gave me their time to make my drink special. Thank you to the team especially my main girl with the cute hat and curly hair! (I’m sorry I didn’t catch your name.) Hoping this review makes it back to yall!
  • DD
    Daniela Desiderio
    Oct 19, 2025
    1.0
    I always order on the app ahead of time for my drinks to have soft too and sweet cream and it never has and sweet cream . Waste of $ went back to get it fixed and still didn't have the sweet cream.
  • AA
    Alyssa
    Oct 8, 2025
    2.0
    I usually go to a different location but had to go somewhere in the direction of this location so I stopped here. I asked for light ice, they even handed me my drink and said light ice. This is not light ice. I usually don’t finish a medium so I started getting smalls with light ice and it’s perfect. If I wanted this much ice, I would’ve gotten a regular medium drink…

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!