Domino's Pizza

3.4
427 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Richardson? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1600 N Plano Rd Ste 2300 Ste 2300.

Location

Domino's Pizza
1600 N Plano Rd Ste 2300, Richardson, TX
75081, United States

Hours

Reviews

3.4
427 reviews
5 stars
198
4 stars
63
3 stars
21
2 stars
17
1 star
128

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor communication and dismissive attitudes.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and poorly prepared food.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food, including cold, burnt, or improperly cooked items.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over an hour and arriving cold.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted good food quality on certain occasions.
  • JR
    Joshua Ross
    Oct 28, 2025
    1.0
    Wow seems like everyone has had the same experience. A place an order and I received a text stating that it was delivered. I called the store and the guy was so rude to me. He continue to go back-and-forth stating that his driver did in fact deliver the pizza and that I was lying about it. And then proceeds to hang up in my face. I called back and he puts the phone on the table and I can hear them in the background, talking and banking pans. A few minutes later, my neighbor, one floor above me, stated that she was delivered my food. And the guy would not give me his name.
  • SC
    Sarah C
    Oct 24, 2025
    1.0
    Used UberEats, and it stated the only way to contact the restaurant was by their phone number. I tried calling 4 times. Each time they picked up and set the phone down and walked away. I never got a chance to speak to anyone before the delivery person arrived. I was trying to tell them to please wait on my order because I would not be at the location until a certain time. When they arrived early, they called me. I thanked the driver for waiting (for 2 minutes total) and explained that no one picked up the phone, and he asked for a larger tip. On top of that, they forgot an entire pizza and a salad from the order.
  • KD
    Keith Dones
    Oct 9, 2025
    5.0
    Idk his name brown/blonde with glasses 🤓 was amazing he's awesome 😎 was patient dropped to me my wife and kids was patient thanks bruhhhhhhhhh SpongeBob voice
  • AJ
    A Jay James
    Oct 5, 2025
    1.0
    So I made an order on the night of October 4, 2025. It was for delivery and when I got my order, it looked like somebody just shook my pizzas up in the box or drop them on the ground and then gave them to me. Unfortunately, by the time I received my order, they were closed so today I’ve been calling on and off for the past two hours to not get a response. It seems like someone picks up the phone because I hear background noises but fails to say hello. This is very unprofessional and I had to feed my family disgusting looking pizza.
  • JM
    Jasmine M
    Aug 23, 2025
    1.0
    I ordered brownies and when I got home and opened the box, they were completely burnt and hard as a brick. I called the store to request either a refund or a remake, but the employee who answered was very unprofessional. He spoke to me in a dry tone, argued that the brownies were “fine when they came out of the oven,” and even told me, “bro, you’re being rude.” That response was completely unacceptable. I had just driven home after picking up my order, only to find it inedible, and then I’m being told that my order is fine when clearly it is not. When I asked for his name to report the situation, he questioned me, then hung up on me. I called back and was finally able to speak to the manager, but instead of addressing the poor customer service, he told me that my comment about bringing the brownies back to show them was a “threat.” That is not acceptable. I was simply asking them to see the poor quality of what I was served. This whole experience was frustrating and unprofessional. The food was burnt, the staff was rude, and the handling of the situation was dismissive. I’m extremely disappointed would not recommend.

Frequently Asked Questions About Domino's Pizza

What types of pizza does Domino's Pizza in Richardson offer?

Domino's Pizza in Richardson offers Specialty Pizzas, as well as options to build your own pizza on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for Domino's Pizza in Richardson?

The store is open from 10:30 AM to midnight Sunday to Thursday, and from 10:30 AM to 1:00 AM on Fridays and Saturdays.