Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Richardson? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 1332 S. Plano Rd. .
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Delivery Issues
Many customers experienced long wait times for delivery, often receiving cold or incorrect orders.
Food Quality
Several reviews mentioned dissatisfaction with the quality of the pizza, including cold, burnt, or poorly made items.
Management Problems
Customers reported issues with management, including unprofessional behavior and lack of accountability for mistakes.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their helpfulness and good service.
SS
Sammy s
Feb 25, 2026
1.0
The driver stole my change. I won't EVER buy pizza from here again!! Didn't even allow me to tip him..nor did he walk into the bizz he called my husband walked outside..very rude and disrespectful.
LB
Linda B
Feb 6, 2026
1.0
Ordered 2 med 3 top pies. Got one cold pie an hour out of the oven. They would let the phone go thru the promos, then hang up on me. Driver just says "call them...maybe they'll fix it". I had no car, no more money for delivery options, and 4 servings to feed 6 people. Please avoid this location, or go to a different pizza place altogether. Owner doesn't care either. The pic is what I found when I opened the box. I asked for pie cut. They couldn't even get that right.
PL
Per Lu
Jan 18, 2026
1.0
Pizza was delivered cold and bbq sauce was missing.
EE
Eli Elias
Jan 17, 2026
1.0
I had a terrible experience with this Domino’s. I ordered 3 pizzas and a 2-liter Sprite. The delivery already took a long time, and when my order finally arrived, items were missing. My 2-liter Sprite was not included at all.
As soon as they knocked on the door, the delivery person left immediately, so I didn’t even get a chance to check the order. I called the store right away to let them know my 2-liter was missing, and the guy who answered the phone acted like he didn’t even want to be there. Very rude and unhelpful.
This place seriously needs better customer service and better management. Long wait times, missing items, and bad attitudes are not acceptable.
BJ
Bridgette Jones
Jan 1, 2026
1.0
I ordered a pizza and cinnamon sticks today and I asked for extra sauce twice on the phone ..when I got my food it was cold of course as if the driver was just sitting in the car with it or something and of course the pizza was drier than saltine crackers. Wasn’t good for consumption at all.. I called them back and told them and they didn’t seem to care and said they’d give me a credit but last time they didn’t even remember when they messed it up before and the men have the nastiest attitudes. And I was very kind to them and my 2 year old couldn’t even eat any . They said it was free but they definitely charged my card.. will never order from them again