Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Plano & Beltline is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.2
580 reviews
5 stars
221
4 stars
79
3 stars
45
2 stars
46
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted concerns about small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and work areas.
Food Quality
Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared food.
Staff Performance
While some staff members received praise for their friendliness and efficiency, others were criticized for their lack of professionalism and poor management.
- AVAna Valles2 days ago5.0Whoever made my bowl today…….needs a kiss. T
- KTKyla Thomas2 days ago1.0Why say your open til 11? Then run out of ingredients at 10:15 y’all need to be discounting people’s meals if y’all only have meat, rice and beans on the line
- AGAlma Garcia5 days ago3.0I like chipotle but the girl behind the counter was impatient and in a hurry. She was asking me what I wanted before we even go to the food. I have an audio processing disorder so I was very confused when she was asking me cheese and pico when we were at the rice. Not very ♿️ ADA friendly.
- WRWilfredo RamírezDec 14, 20254.0Lo único malo de todo y muy importante no se preocupan por limpiar las mesas ,una porquería ,o al Menos que el que llegue a sentarse le toque limpiarlas ,tiene que mejorar eso ,lo demás muy bien
- CPCourtney PopeNov 30, 20251.0The food at this location in the evening is awful. We ate there twice last week and went back tonight. The food had no heat to it, literally room temp. The rice is often undercooked here. Tonight they told us at 9pm thst there is no guacamole. They said they had avocados but weren’t going to make anymore tonight with two hours left in business hours. They then said it would take an hour to make. I said I would wait. Then they came back to me and told me they did have Guac but it was for online orders only who they prioritize. It was a joke. The veggies tasted like they were cooked four hours ago. This location is a joke at this point. I honestly ask myself if the food is safe to eat. Unfortunate. We will drive to another location further away if we ever feel like ok food again. I remember when chipotle was great.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Plano & Beltline offer?
Chipotle offers customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Plano & Beltline located?
It is located at 1420 E Belt Line Rd, Richardson, TX 75081, USA.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any sustainability or ethical food sourcing practices?
Yes, Chipotle uses only 53 real ingredients and follows 'Food with Integrity' principles, sourcing from farms that prioritize humane and sustainable practices.
How can I get exclusive offers or earn free food at this Chipotle location?
You can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What are some nearby Mexican restaurants other than Chipotle?
Nearby Mexican restaurants include El Pollo Loco and Diego's Taqueria, both serving fast-casual Mexican food options.
Are there any nearby pet-related services close to Chipotle Plano & Beltline?
Yes, The Corner Vet and Beltline-Plano Road Animal Hospital offer pet services and veterinary care near this Chipotle location.
Which nearby locations can help if I need automotive services around Chipotle?
Nearby automotive services include Texaco Station Richardson, Christensen Tire & Automotive, and Good Year for gas, repairs, and tire services.
What social media platforms can I follow Chipotle Mexican Grill Plano & Beltline on?
You can follow them on LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets).