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Brand Certified

Chipotle Mexican Grill

4.1
(1426 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
283 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.1
1,426 reviews
5 stars
757
4 stars
352
3 stars
134
2 stars
51
1 star
132

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty tables and unsanitary conditions in the restaurant.

Food Quality

Several reviews mentioned cold food, old ingredients, and inconsistent portion sizes, leading to dissatisfaction.

Customer Service

Numerous complaints about rude and rushed service, with some customers feeling disrespected or ignored.

Value for Money

Many customers expressed frustration over small portion sizes relative to the price, feeling they did not receive good value.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, highlighting specific staff members and enjoyable meals.
  • WW
    William
    Feb 15, 2026
    2.0
    Couldn't find a clean table to eat
  • TB
    Trisha Burns
    Feb 15, 2026
    3.0
    Honestly, the food was cold. It tasted like the veggies had just been sitting too long.
  • JJ
    Julie
    Feb 14, 2026
    1.0
    Asked for a large cup for water and after is filled it they charged me $3.10. Kitchen area was filthy and area by soda machine wasn’t much better. Manager was a jerk when I let him know I wasn’t charged for the water on the previous night. It was for my grandson with his meal that I got to go and we are traveling. Wouldn’t patronize this chipotle - it was even dirtier last night. Order that was preordered was 15 min late and there was no one in the restaurant. $21.49 for a bowl with just double rice and double steak and a cup of water. Ridiculous.
  • AJ
    Aghadeer Jassim
    Feb 8, 2026
    1.0
    I love chipotle but this location is super messy and to wrap my burrito half of the burrito fall on the floor and she’s like yeah I will wrap it up again
  • LL
    Lyfted
    Feb 5, 2026
    1.0
    How is this location not shut down?? The chicken and rice was so old and stale, they had to have provided food from what was left over night! DISGUSTING!!!

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Telecom Corridor serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Richardson, TX?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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