Chipotle Mexican Grill

4.1
1407 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Telecom Corridor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
283 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.1
1,407 reviews
5 stars
749
4 stars
350
3 stars
133
2 stars
50
1 star
125

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and feeling rushed during their orders.

Portion Sizes

Numerous reviews highlighted issues with small portion sizes, leading to dissatisfaction with value for money.

Food Quality

Feedback varied on food quality, with some praising freshness and flavor, while others reported cold food and unsatisfactory preparation.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and concerns about food hygiene.

Customer Experience

While some customers had positive experiences, many expressed frustration over incorrect orders and lack of attention from staff.
  • DH
    Don Harris
    Oct 30, 2025
    4.0
    Place is a little small but food is great. Whenever I order online and pick up I never have to wait long. Staff seems to be attentive even when the places is busy
  • ST
    Shae Travels
    Oct 13, 2025
    1.0
    Bad service and even worse food. Over cooked rice that taste like mashed potatoes.
  • AS
    Ameen Shawwa
    Oct 8, 2025
    5.0
    Back in 2016, I visited Chipotle for the first time, and it completely lived up to the hype. From the moment I walked in, I was impressed by how clean and modern the space was, and despite being busy, the staff was working efficiently and keeping things moving. The menu had great options, and I loved how everything was made fresh in front of you. I built my own burrito bowl with chicken, and every bite was packed with flavor. The ingredients tasted so fresh, and the guacamole was especially amazing--worth the extra charge for sure. I also appreciated the portion sizes; I got plenty of food for the price. As a first-time visitor, the staff was really patient, helping me through the process of building my meal, and they made sure everything was perfect. Overall, it was a fantastic experience, and I can see why Chipotle has so many loyal fans. Five stars for sure!
  • AV
    Ashish Verma
    Oct 1, 2025
    1.0
    Terrible Service! The staff member (short girl) preparing my bowl was extremely rude, in a rush (no other customer at that moment but still) and served portions that were ridiculously small. I asked for fajitas and was given literally one tiny slice. She showed zero care or effort, which makes me question why someone like this is placed on the front line to interact with customers. Honestly, this level of service is unacceptable. It’s no wonder so many reviews mention the same issue about the same person serving small portions with a rude facial expression and I don’t care attitude. If things don’t change, this location won’t last. I’ll be taking my business to another branch.
  • AS
    Andre Smith
    Sep 20, 2025
    1.0
    There commercial advertized asada meat being back..so i went to buy a asada burrito..they gave me one little plastic contanier scoop of the meat a big spoon full of everthing else...and had the nerve to charge me $14 for a burrito with very little meat in it...i was so disappointed i will never be going back

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Telecom Corridor serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Richardson, TX?

The restaurant is open daily from 10:45 AM to 11:00 PM.