Chipotle Mexican Grill

4.1
1412 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Telecom Corridor is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
283 W Campbell Rd, Richardson, TX
75080, United States

Hours

Reviews

4.1
1,412 reviews
5 stars
753
4 stars
350
3 stars
133
2 stars
50
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of acknowledgment from staff.

Food Quality

Several reviews mentioned issues with food quality, including cold food, overcooked items, and incorrect orders.

Portion Sizes

Numerous customers expressed dissatisfaction with small portion sizes relative to the price paid.

Cleanliness

Multiple reviews highlighted concerns about cleanliness, including dirty tables and unsanitary food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at this location, noting it as one of the best Chipotle experiences.
  • RN
    Ray Nannis
    3 days ago
    5.0
    They are quick and consistent in media. It's very good tasting
  • JJ
    J J
    Dec 27, 2025
    1.0
    I dont know how this location has a high rating. My spouse and I went to get food . Upon entering there were 2 young Hispanic boys working.The food looked old, they didn't take time to stir it to possibly make it look presentable. 1 was shredding meat with his hand he looked at us and didn't acknowledge us. Finally he told the other boy we were there. Understandable he was in the back possibly working on online orders , but he came to the front to get chips he looked at us and didn't acknowledge us either. I feel we werent acknowledged because we were black. Because when we left the white customer behind us was helped immediately. I'm big on customer service . If they hate their job that much maybe they should find another one. From the look of the food and customer service we left. I refuse to spend my hard earned money somewhere I'm not respected. We went to another location because we don't need that negative energy over our food. I don't recommend.
  • SS
    Shereen Shehab
    Dec 7, 2025
    5.0
    Always good and staff always nice.
  • EO
    Evelyn Okelo
    Nov 25, 2025
    5.0
    Very delicious good food and well prepared
  • DH
    Don Harris
    Oct 30, 2025
    4.0
    Place is a little small but food is great. Whenever I order online and pick up I never have to wait long. Staff seems to be attentive even when the places is busy

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Telecom Corridor serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Richardson, TX?

The restaurant is open daily from 10:45 AM to 11:00 PM.