Customers generally praised the freshness and flavor of the food, though some noted inconsistencies in portion sizes.
Customer Service
The staff received high marks for friendliness and helpfulness, with specific mentions of employees like Kyndra and Delaney.
Cleanliness
The location was frequently described as clean and well-maintained.
Service Speed
While many enjoyed quick service, some customers reported long wait times, particularly during busy periods.
Value for Money
Several reviews expressed dissatisfaction with portion sizes relative to the price, indicating a perception of poor value.
AK
A K
3 days ago
5.0
I love coming to this location by my work even on my day off because of the service. The food is great but the staff is even better. The manager, Ann is always so warm and welcoming. Has best suggestions and is extremely friendly.
I would suggest try there harissa chicken if you havent had it already. I use to get their Salads with Harissa chicken but now my new obsession is there wraps (thanks to Ann's suggetion)
CH
Cory Hunton
4 days ago
5.0
We stopped by for lunch on a Thursday and had a fantastic experience! Although the line was a medium length, it moved incredibly quickly, which was a huge plus.
The service truly stood out. Josh greeted us with genuine enthusiasm, offered excellent suggestions for our food, and was super friendly. Angelina, who topped our bowls, was equally friendly and provided helpful recommendations. The cashier was quick, efficient, and ensured our order was correct for dining in.
Overall, the food was amazing! We especially enjoyed the new chicken shawarma—it was exceptionally good. We are so glad we decided to visit and will definitely be returning soon!
MT
Marcos Torres
Nov 16, 2025
1.0
I don't really know on how to start this review, but let's start by saying that I was craving for Mediterranean food and google suggested this location since I live like 10 minutes away. When I got there it was around 9:15 pm so I greet the personal being respectful but in exchange the guy said something like wuss up man but ok I guess new generation does not have manners no more. Now, talking about the food everything was half empty and old food. I asked what time they're were going to close thinking maybe 10:00pm and maybe that was the motive but NO they said 10:30pm so I commented "might as well just close now" because they had everything empty and old. If I'm getting free food I undertand and I wouldn't be complaining but I was going to pay for shitty food. Maybe the personal is getting underpaid or something but it seems that they don't want to be there. If the purpose of this restaurant is to close guess what you're going on that path and I'm not the only one complaining. COME ON RESTAURANT OWNER IT'S TIME TO DO SOMETHING ABOUT IT!!!
MT
Mr.Thrifty Texas
Nov 14, 2025
2.0
Me and my wife went here yesterday trying this place out. It's 5:30 in the afternoon maybe 6 people in the restaurant. The food bins in the beginning were empty. Guys at the end of the counter giggling and laughing like they needed something to do. I look down the line the whe lineup of food 7 of the bins were empty and it was a mess. Benefit of the doubt my wife had to ask so you have any fresh rice the guy at the counter acted like we disrespected and Interrupted him doing nothing major attitude Really th his is your Job Sir. He's slinging the pans from the back with attitude. The ladies working in the back look at him like whats with this guy. He needs to be FIRED he was talking to the guy working the register with a dark hair a pony tail. The Kid didn't want to be at any job let alone there blonde hair He needs training badly 🙄 needless to say I definitely will not be back the rice was raw the black lentils were raw like eating small rocks redicuolous. Im a Food Critic 2 Stars for the lemonade literally! Good Luck
MD
Madeline Dorjee
Nov 9, 2025
2.0
I was at this Cava last Thursday with two other people. Our order ended up being around $29. I have the Cava app and always scan for points when I order. I scanned my QR code like I normally do, and heard the scanning device beep as if it registered the QR code. It’s been over 48 hours, and the points aren’t in my account, so I assume it didn’t work. The young guy (blond I believe) who was making our order and at the register didn’t tell me it didn’t work, and he also didn’t offer us a receipt.
As a college student who frequents Cava weekly, it’s disheartening when points I was planning to use don’t ever make it to my account because the staff doesn’t seem to care enough to notify me when there’s an issue. In general, Cava employee don’t seem happy to be there at all, but most locations I’ve been to still at least offer me a receipt.
Furthermore, the employee didn’t give my friend his free pita that comes with a bowl. Also, when my friend asked for a medium drink, the boy said “we ran out of medium cups, we have large or small,” (something along those lines). At other Cava locations, if they’ve run out of medium cups, they automatically just hand you a large cup (which I believe makes sense because I don’t think the guest should have to pay extra for the store not having enough supplies).
Obviously these are minor things (except the points I’m really annoyed about that…) but it’s just worth noting that I feel most Cava employees at the locations I’ve been to in Dallas and Austin usually are not happy to be there, yet I still manage to have a good experience. This time however, the young blond guy working didn’t tell me my points didn’t go through, didn’t give me a receipt, didn’t mention my friend’s free pits, and made my friend choose a smaller drink size instead of accommodating due to the store’s lack of medium cups. Very disappointed, and probably won’t come back since I’ve had much better experiences at the Cava on Belt Line.
Also the sweet tea (which is usually the best sweet tea in my opinion) was not sweet at all. It tasted like they put the unsweetened in the wrong container.
What type of cuisine does CAVA in Richardson, TX offer?
CAVA is a fast-casual Mediterranean restaurant serving customizable greens + grains bowls, salads, and pitas.
What are the opening hours of CAVA located at 222 W Campbell Road?
CAVA is open daily from 10:30 AM to 10:30 PM.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both takeout and delivery services.
Can I order CAVA's food through a mobile app?
Yes, CAVA has both Android and iOS apps available for ordering and loyalty rewards.
Is CAVA family and children friendly?
Yes, CAVA welcomes families and children, and it also offers a children's menu.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
What are CAVA's holiday hours?
CAVA is closed on November 27, 2025, December 24, 2025, and December 25, 2025.
What nearby restaurants can I visit around CAVA at 222 W Campbell Road?
Nearby restaurants include Zoës Kitchen, Royal Chopstix, Family Rice & Noodles, SaWaDiKa Thai Zone, and Mumtaz Indian Restaurant.
Are there fitness or wellness centers near CAVA in Richardson where I can work out before or after dining?
Yes, nearby fitness and wellness centers include NexGen Fitness, Fitness Together - Richardson, Altered States Wellness Richardson, and Restore Hyper Wellness.
What local services or amenities are available near CAVA for additional convenience?
Nearby services include The UPS Store for shipping and printing, Shred Nations for shredding services, and several salons such as Knockouts and Nita's Hair Design.