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Arby's

4.0
(877 reviews)
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Business Details

1820 N Plano Rd, Richardson, TX
75081, United States
(972) 437-5205
http://www.arbys.com/locations/us/tx/richardson/1820-n-plano-rd/store-6381
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1820 N Plano Rd, Richardson, TX
75081, United States

Hours

Reviews

4.0
877 reviews
5 stars
428
4 stars
225
3 stars
111
2 stars
39
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and tasty meals while others reported cold, dry, or poorly prepared items.

Service Experience

Customer service experiences varied widely; some praised friendly and efficient staff, while others encountered rude or inattentive employees.

Cleanliness

The restaurant's cleanliness received positive remarks, although some customers noted unpleasant odors and unsanitary conditions.

Order Accuracy

Several customers reported issues with order accuracy, including receiving incorrect items or missing components.
  • MS
    morris shaw
    Feb 23, 2026
    5.0
    Love Arby's. Glad they brought back the cordon bleu.
  • SC
    Steven crunkilton
    Feb 20, 2026
    5.0
    I eat there often and love it 😀
  • JL
    John Lussmyer
    Feb 5, 2026
    4.0
    I prefer this place over McDonald's
  • SB
    shereen botros
    Feb 2, 2026
    1.0
    Said the milkshake machine was broken but was not and did not let me sit where I wanted to sit lady at cash register is very rude
  • CB
    Chandra Beasley
    Jan 27, 2026
    5.0
    The fish sandwich is good. However, I recommend checking before leaving to make sure there is enough tartar sauce on it, as it tends to be dry without it.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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