Arby's

4.0
871 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1820 N Plano Rd, Richardson, TX
75081, United States

Hours

Reviews

4.0
871 reviews
5 stars
424
4 stars
224
3 stars
111
2 stars
39
1 star
73

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying fresh and tasty meals while others reported cold, stale, or poorly prepared items.

Service Issues

Inconsistent service experiences, with some customers praising friendly staff while others reported rude or inattentive service.

Cleanliness

Generally positive feedback on cleanliness, with many noting the restaurant and kitchen were well-maintained, although some mentioned unpleasant odors.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests, leading to frustration among patrons.

Value for Money

Customers appreciated the value offered through promotions and competitive pricing, although some felt portion sizes had decreased.
  • SA
    sofya Abdela
    Dec 21, 2025
    5.0
    I love Arby’s the fries are so good I got a fountain drink the Coca Cola was better than any other place
  • GW
    glen walker
    Dec 17, 2025
    4.0
    Was greeted when we came to the door food was good gray hospitality and service from employees
  • VM
    Veronica Macias
    Nov 24, 2025
    1.0
    Really craving arbys monday deal. Drove to the only arbys open till 11. Got there at 10 50. No one took my order. Pissed....
  • AD
    Arvin Daeizadeh
    Nov 19, 2025
    5.0
    I haven’t ate at Arby’s in a few years and this was a great experience. The restaurant looked clean in the kitchen and dining area, as well as the person at the window. The sandwich (corned beef on rye) and crinkle fries were hot and delicious! I was expecting leftovers as it was very quiet at 10pm and no other customers. Service was very good and positive. I would definitely eat here again! My large sandwich, fries, and drink cost ~ $12.50 with tax.
  • RG
    Robert Grafton
    Nov 6, 2025
    5.0
    4 stars Only because they forgot to give me a straw at the drive through. Sandwich was delicious fresh hot and juicy