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Subway

4.2
(257 reviews)

Business Details

307 E. Ovilla Rd, Red Oak, TX
75154, United States
(469) 552-6851
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Red Oak Subway® Restaurant at 307 E. Ovilla Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
307 E. Ovilla Rd, Red Oak, TX
75154, United States

Hours

Reviews

4.2
257 reviews
5 stars
138
4 stars
70
3 stars
23
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly and efficient staff while others report rude behavior and slow service.

Cleanliness

The cleanliness of the store is generally appreciated, though some customers noted issues with the dining area and ice machine.

Food Quality

While many customers enjoy the food and freshness, there are complaints about portion sizes and inconsistencies in sandwich preparation.

Customer Engagement

Several reviews highlight a lack of greeting and engagement from staff, impacting the overall customer experience.
  • RR
    Ri Ri
    Feb 18, 2026
    1.0
    I went to get my order and came back in to store when noticing it had onions, tomatoes, and lettuce all of which I did not want on the sandwich I went in to explain to a peach color hair girl that was very rude and explained to me that she could not refund or remake the sandwich. In the mist of this I have 12 week old puppy in the car for about 15 minute trying to get a resolution about this and the girls were unwilling to help. No customer service, no compassion and it was my last eleven dollars and fifty six cent it’s currently 6:26 pm and I got the food at 5:33 pm I’m sitting outside trying to find a number. The one girl very tall told me that there was no number I needed to contact the app and she wasn’t willing to do anything for me. I also expressed how I was allergic to the items I listed and can’t eat it. This has been the worst experience I’ve ever had with a restaurant and I also expressed how it’s one down the street closer to my house that I do not go to because, it isn’t very tasty like this one. So now I’m here with no food and no money to go get anything else.
  • EF
    Ema Barrera (Flaca)
    Feb 4, 2026
    5.0
    I walked to Subway on Tuesday February 3rd, 2026 starving as always!We were impressed w/ the store. so clean! The dinning area was tidy and the restroom was spotless. But more importantly the service we received was excellent all 3 ladies got to work with no hesitation 8 foot long sandwiches and 3 pizza later they saved dinner for the family.😀 Unfortunately I don't remember the young ladies names. But I did want to say we need more employees like them to have a successful business. Thank you very much for your help you deserve to be notified and recognized.
  • ZM
    Zain Ali Merchant
    Dec 16, 2025
    5.0
    Monica is the best!!! Thanks for the service.
  • DL
    David Ledford
    Oct 18, 2025
    1.0
    The service is not very good. They are extremely slow. I don’t think they understand the concept of fast food. Portions are very skimpy as well. Save your money, and time and go somewhere else. it took the little girl 15 minutes to make a 6 inch sub good help is hard to find these days
  • TW
    Tashia Woods
    Oct 1, 2025
    1.0
    I have been to this location a few times they never greet you when you come in and this last time that I came in, they just looked at me like they didn’t ask me what I wanted or was I ready or nothing so I spoke first and I believe the manager a little Hispanic guy was at the register I was shocked ? I will be going to Jersey Mike’s from now on because the service is just outstanding there. I enjoy the food at Subway more but I would rather have the customer service. Please start greeting your customers when they walk in !!

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Red Oak Depot?

The Subway restaurant is located at 307 E. Ovilla Rd, Suite 700, Ellis, Red Oak, TX 75154, inside Red Oak Depot.

What are the operating hours of Subway at Red Oak Depot?

Subway at Red Oak Depot is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

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