Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Red Oak Subway® Restaurant at 307 E. Ovilla Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, including rudeness and lack of attention from staff.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about skimpy portions and incorrect orders.
Cleanliness
While some customers praised the cleanliness of the location, others noted issues with the dining area and equipment.
Staff Efficiency
There were mixed reviews on staff efficiency, with some praising quick service while others noted slow and inexperienced employees.
Overall Experience
Customers expressed a range of experiences, from loyal patronage to disappointment, indicating variability in service and food quality.
DL
David Ledford
Oct 18, 2025
1.0
The service is not very good. They are extremely slow. I don’t think they understand the concept of fast food. Portions are very skimpy as well. Save your money, and time and go somewhere else. it took the little girl 15 minutes to make a 6 inch sub good help is hard to find these days
TW
Tashia Woods
Oct 1, 2025
1.0
I have been to this location a few times they never greet you when you come in and this last time that I came in, they just looked at me like they didn’t ask me what I wanted or was I ready or nothing so I spoke first and I believe the manager a little Hispanic guy was at the register I was shocked ? I will be going to Jersey Mike’s from now on because the service is just outstanding there. I enjoy the food at Subway more but I would rather have the customer service. Please start greeting your customers when they walk in !!
LP
Lori Paz
Aug 28, 2025
1.0
Terrible customer service. They never know how to take the Subway coupons. They always say it's not working and they act as if it's fake. It's not a fake coupon They are just totally incompetent and rude. Will not be going back to this location.
CO
Chuck Onassis
Jun 21, 2025
1.0
This location used to be better than most locations in the immediate area, but lately they have dropped in quality like almost every other restaurant in the area. The food is getting ridiculously sloppy and the service is like they don't even want to be there. The atmosphere is simple and can use a refresh. This is supposed to be the Rotisserie Chicken on Italian Herb with cheese, lettuce, onion and mayo. But after the first bite realized they included the toppings and decided to keep the actual chicken for themselves. So I will be scratching them off my recommendations.
What is the address of the Subway restaurant in Red Oak Depot?
The Subway restaurant is located at 307 E. Ovilla Rd, Suite 700, Ellis, Red Oak, TX 75154, inside Red Oak Depot.
What are the operating hours of Subway at Red Oak Depot?
Subway at Red Oak Depot is open daily from 8:30 AM to 9:30 PM.
Does the Subway in Red Oak Depot offer delivery and curbside pickup?
Yes, this Subway offers convenient delivery, curbside pickup, and in-restaurant dining.
Can I order catering services from the Subway at Red Oak Depot?
Yes, Subway at Red Oak Depot provides catering services to meet your event needs.
Which meals are served at the Subway located at 307 E. Ovilla Rd?
This Subway serves breakfast, lunch, and dinner.
How can I view the menu and nutrition information for Subway at Red Oak Depot?
You can see the menu and nutrition details at https://www.subway.com/en-US/MenuNutrition/Menu.
What is the phone number to contact the Subway restaurant in Red Oak Depot?
You can reach Subway at +1 469-552-6851.
Are there any financial services near Subway at Red Oak Depot?
Yes, nearby financial advisors include Edward Jones - Financial Advisor: Steven M Collins and Edward Jones - Financial Advisor: Cynthia Luna, AAMS®. They can assist customers with financial planning needs.
What medical and dental centers are close to the Subway in Red Oak?
Nearby medical services include HeartPlace Red Oak (cardiology), Baylor Family Medical Center, Pearson Family Dentistry, and Medical City ER Red Oak. These locations can be useful if you need healthcare before or after your visit.
Are there any beauty and wellness salons near Subway at Red Oak Depot?
Yes, you can find Jasmine Nails Pedi-Spa, Tan Ur Hyde tanning salon, and Tavear's Vanity hair salon nearby for beauty and wellness needs.