Subway

4.2
253 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Red Oak Subway® Restaurant at 307 E. Ovilla Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
307 E. Ovilla Rd, Red Oak, TX
75154, United States

Hours

Reviews

4.2
253 reviews
5 stars
134
4 stars
71
3 stars
23
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of attention from staff.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about skimpy portions and incorrect orders.

Cleanliness

While some customers praised the cleanliness of the location, others noted issues with the dining area and equipment.

Staff Efficiency

There were mixed reviews on staff efficiency, with some praising quick service while others noted slow and inexperienced employees.

Overall Experience

Customers expressed a range of experiences, from loyal patronage to disappointment, indicating variability in service and food quality.
  • DL
    David Ledford
    Oct 18, 2025
    1.0
    The service is not very good. They are extremely slow. I don’t think they understand the concept of fast food. Portions are very skimpy as well. Save your money, and time and go somewhere else. it took the little girl 15 minutes to make a 6 inch sub good help is hard to find these days
  • TW
    Tashia Woods
    Oct 1, 2025
    1.0
    I have been to this location a few times they never greet you when you come in and this last time that I came in, they just looked at me like they didn’t ask me what I wanted or was I ready or nothing so I spoke first and I believe the manager a little Hispanic guy was at the register I was shocked ? I will be going to Jersey Mike’s from now on because the service is just outstanding there. I enjoy the food at Subway more but I would rather have the customer service. Please start greeting your customers when they walk in !!
  • LP
    Lori Paz
    Aug 28, 2025
    1.0
    Terrible customer service. They never know how to take the Subway coupons. They always say it's not working and they act as if it's fake. It's not a fake coupon They are just totally incompetent and rude. Will not be going back to this location.
  • CO
    Chuck Onassis
    Jun 21, 2025
    1.0
    This location used to be better than most locations in the immediate area, but lately they have dropped in quality like almost every other restaurant in the area. The food is getting ridiculously sloppy and the service is like they don't even want to be there. The atmosphere is simple and can use a refresh. This is supposed to be the Rotisserie Chicken on Italian Herb with cheese, lettuce, onion and mayo. But after the first bite realized they included the toppings and decided to keep the actual chicken for themselves. So I will be scratching them off my recommendations.
  • RA
    robert andrews
    May 1, 2018
    5.0
    Always good food and friendly staff

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Red Oak Depot?

The Subway restaurant is located at 307 E. Ovilla Rd, Suite 700, Ellis, Red Oak, TX 75154, inside Red Oak Depot.

What are the operating hours of Subway at Red Oak Depot?

Subway at Red Oak Depot is open daily from 8:30 AM to 9:30 PM.