Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, both from the drive-thru and mobile app.
Customer Service
Service quality varied significantly, with some staff being friendly while others were described as rude or unhelpful.
Cleanliness
The restaurant was noted for being clean, but there were complaints about the play area and bathrooms not being well-maintained.
Speed of Service
Customers frequently mentioned slow service, especially during busy times or when using the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about items being overcooked or missing ingredients.
BR
Blanca Rodriguez
2 days ago
5.0
Ordered on the app and they got every item right - even the customized items. Everything was great!
VG
Vanessa Gonzalez
6 days ago
1.0
We went for coffee and it was watery...no bold taste
JS
Jean Stone
Nov 15, 2025
1.0
I don’t know if this a delivery problem or restrictions problem. 1/3 I don’t get my drinks. Food is cold. Nothing worse than cold fries. If I pick up it’s not as bad. If I order and pay for extra ketchup I don’t get it on my delivery. When I do curbside I have to check my bag and catch the person before the run off.
JK
joshua keys
Nov 12, 2025
3.0
Drive thru very slow
JB
Jesus Barajas
Nov 6, 2025
2.0
I ordered 2 mcdoubles with no onions and no pickles. When I first received my bag I was missing one burger. One had onions and pickles and the other had onions, which onions were not even white they were already brown. The chicken nuggets were to hard to bite and chew. I do not leave reviews but this was literally the worst I've ever had. I work overnight so I have been here just a few times before work. I do not recommend going after 9pm.