Dairy Queen

3.9
1051 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
I-35 & Ovilla RD, Red Oak, TX
75154, United States

Hours

Reviews

3.9
1,051 reviews
5 stars
514
4 stars
241
3 stars
131
2 stars
48
1 star
117

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and tacos, but there were complaints about greasy food and incorrect orders.

Service Issues

Service was inconsistent, with some customers praising friendly staff while others reported slow service and poor management.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and floors, although some noted that the dining area was clean.

Hours of Operation

Multiple reviews mentioned incorrect hours posted online, leading to frustration when customers arrived to find the restaurant closed.

Positive Experiences

Several customers highlighted positive experiences, particularly with specific staff members who provided excellent service.
  • RH
    Rebecca Hanks
    Nov 9, 2025
    1.0
    I stopped while traveling, and used the restroom first. I decided ultimately to not eat here due to how dirty the restaurant was. The neglect to the obvious issues in the bathroom alone just made me wonder what it’s like in the kitchen and where we can’t see. The bathroom was dirty, and even in the lobby all the chairs had grime and built-up dirt maybe five or inches up the legs. I think you should have the tile that’s coming off the wall in the bathrooms assessed by a professional, and perhaps order a deep clean of your store. The inside should match the outside, which looked very nice and inviting. (Photos are screenshots from the video I took. It wouldn’t let me upload a video for whatever reason- I’ll post it separately.)
  • JW
    JT Van Winkle
    Nov 1, 2025
    5.0
    Blizzards are awesome
  • JS
    Jaden Smoot
    Oct 31, 2025
    2.0
    I used to remember when the cones at every dq were perfectly poured now they look sad 😭 I understand if you can't train people to do this anymore but this place also looks nasty compared to how it used to look food is okay
  • CM
    christina martinez
    Oct 25, 2025
    3.0
    Super sweet young man and so friendly. He looked like the only one working 💪
  • CC
    CallMeEmi
    Oct 6, 2025
    1.0
    Came 30 minutes before closing time and no one answered the drive through, pulled to the window and every working is talking and just standing around and even watched us drive away, if you want a late night treat don’t go here because the service and atmosphere is terrible , horrible management.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in Red Oak, TX?

Dairy Queen is located at I-35 & Ovilla RD, Red Oak, TX 75154, USA.

What are the operating hours of Dairy Queen in Red Oak?

Dairy Queen is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 10:30 AM to midnight on Friday and Saturday.