Multiple customers reported issues with cleanliness, particularly in the dining area and restrooms.
Service Quality
Customer service experiences varied, with some praising friendly staff while others noted poor service and long wait times.
Food Quality
Food quality received mixed reviews; while many enjoyed the taste, others complained about greasy or improperly prepared items.
Operational Issues
Several reviews mentioned incorrect hours of operation and understaffing during peak times, leading to longer wait times.
TD
Teresa D
Feb 14, 2026
2.0
The last 4 times we’ve been here have been to get blizzards. I always add additional candy but there is less than a normal amount. I don’t want to pay $15 for 2 ice creams. Put the candy in them. I pay for the blizzards. Mix them up too. Usually halfway down there is no candy.
DT
D. Thomas
Jan 19, 2026
2.0
Gee, I had the time to come back and I did.
That curly haired kid boy eats fries out the big fry basket, with his bare hands.....
Lol, you tasked me to come back, and maybe the visit would be better, and we have this going on, on my very next visit. I dined in btw....
It's sad, and funny.. At the same time.
RS
Robert Smith
Jan 2, 2026
4.0
Severely understaffed, one lady doing drive thru and front counter during lunch hour. Food was great. Just wait time to order and wait time for food was longer than expected
BB
bb2nice4u
Dec 30, 2025
1.0
I just left there. I was charged for a 6 piece steak finger basket but was given a 4 piece and of course no one answers the phone.
SD
Sandra Denise
Dec 20, 2025
1.0
Literally the worst in DFW. Ordered a bacon hungrbustr to go. Drove 7 minutes home, food a disaster. Burger barely warm with cold cheese and barely warm unsalted fries. Never again. Do not recommend.