Chipotle Red Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of communication.
Food Quality
Customers frequently reported issues with food quality, including small portion sizes, undercooked rice, and items being out of stock.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt staff uniforms.
Management Issues
Many customers noted a decline in management quality, with complaints about poor leadership and lack of accountability among staff.
Mixed Experiences
While some customers had positive experiences with food and service, the majority of feedback indicated significant dissatisfaction with this location.
JD
Jason Douglas
2 days ago
5.0
Food was delicious as always food taste the same whether in Cincinnati Ohio or visiting Texas. Thank yall
CG
cupid gray
3 days ago
3.0
They have never seen a broom before.
I have never seen a stainless steel grille. Look dead, black. If they never had a scener, grilled brick before. My stepdaughter love it so I got to go there. I will not eat there if they paid me. and this DeSoto, just as bad!!!
AM
Amy Matherly
Nov 15, 2025
5.0
We were just passing through when my daughter stated she was hungry. She has a severe gluten allergy and the young man working the front counter went above and beyond to ensure she received a safe meal. I only wish we had gotten his name. Thank you for going above and beyond.
AN
Azalea Nickerson
Nov 14, 2025
1.0
I’m really fed up with Chipotle at this point. The girl with the bleached blue hair and the other girl with the colored braids were rude for absolutely no reason. All I did was politely ask for a little more rice in my tray , and they acted like it was a problem. Then they started whispering and laughing like it was a joke. Super unprofessional and unnecessary
DC
David Cortez
Nov 5, 2025
1.0
I don’t even leave reviews. Horrible customer service. Chubby Mexican dude and black girl/guy with braids, little boys rude and taking this job as a JOKE. No don’t come here and portions are the worst I’ve ever been too and I don’t even complain but man what a shame I had to look at my bowl twice like what the is that?
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Red Oak?
Chipotle Mexican Grill in Red Oak is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Red Oak offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Red Oak, TX?
It is located at 100 Sharaf Ave, Suite 104, Dallas sublocality, Red Oak, TX 75154, USA.
How can I place an online order for Chipotle Mexican Grill in Red Oak?
You can order online through their official ordering website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
What kind of food does Chipotle Mexican Grill serve in Red Oak?
Chipotle offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads, emphasizing responsibly sourced ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill in Red Oak LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What are some nearby restaurants to Chipotle Mexican Grill in Red Oak?
Nearby restaurants include Chick-fil-A, Dickeys Barbecue Pit, Wing Boss, Big Deal Burger, Fujiya Ramen Sushi Bar, Domino's Pizza, Whataburger, Taqueria Mexicano Grill, McDonald's, Mogio's Gourmet Pizza, and Wingstop.
Are there any nearby coffee shops near Chipotle Mexican Grill in Red Oak?
Yes, Starbucks and Shipley Do-Nuts are nearby coffee shops where you can grab a drink before or after your meal at Chipotle.
What nearby services can customers access around Chipotle Mexican Grill in Red Oak?
Customers can access services such as Prosperity Bank, RaceTrac gas station, Red Oak Beauty Supply, Ovilla Nail Salon, Red Oak Smile Center, and MinuteClinic at CVS nearby.
How can I contact Chipotle Mexican Grill in Red Oak for inquiries or catering?
You can contact them by phone at +1 972-576-4978 or by email at tx.3344.RedOak@chipotle.com for any inquiries including catering services.