Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.
Food Quality
Food quality was inconsistent; while many enjoyed the burgers and ice cream, there were complaints about cold or overcooked items.
Cleanliness
The cleanliness of the dining area and restrooms received mixed reviews, with some customers noting clean facilities while others found them dirty.
Order Accuracy
Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders.
Wait Times
Customers frequently mentioned long wait times, particularly during busy hours, leading to frustration.
EC
Elisa Castaneda
Feb 15, 2026
1.0
If you're dealing with Jacob and are doing a PICK UP be prepared to give every proof of evidence you're picking up your own order. I ordered several times from this location and have never had a problem except for the last couple times. I had a large order and decided to have my son pick it up instead of delivery to avoid issues in case the order was missing anything. I paid for it in full through the app. When my son went to pick it up they said no, they didn't have any orders for me and with an attitude said, "do you see it on my screen? . Jacob, himself did mention if my son could get the doordash screenshot. Him and his wife called me, I sent ALL the info and verification over. He then changed his mind and said it had to be the actual phone and app the order was made on. This after my son witnessed with questions asked, them handing a dasher food. I ended up having to go to the restaurant myself and I'm sorry I did cause a scene. They ARGUED with me then played the victim. I ordered the food at 5:32, left at 6:45 pm. They tried to give me cold food and I had to let them know I needed warm food. I watched them keep changing the ready time on my doordash app. too. I apologized to the lady next to me and she said she had to deal with their rudeness many times and she said she recommends me to just go to Stars now, which she planned on doing for now on too.
I love the food their. Its great! I do large orders of $50 or more. But the customer service from that younger generation with no respect is ridiculous. I was just trying to have MY food, I PAID already for picked up warm and served to my two 5 year olds. I deal with toddler attitudes all day and then delt with it today too. I regret spending money there.
HS
Hannah Smith
Jan 11, 2026
1.0
Ordered a small mocha brownie mudslide in the drive thru. They forgot the mocha and brownie...just vanilla and chocolate chip. Disappointing.
AN
Adrian Najera
Jan 6, 2026
4.0
It was my first of burgers in dairy queen
The place in comfortable, restrooms clean, a lot of products, the people kind.
The only thing I dont like it is that I order led the combo #1 and it doesn't have cheese and you cannot add it.
The food was good but is not the best in burgers.
We also ordered ice cream and blizzards and it that they are the best.
KA
Kay Alamillo
Oct 18, 2025
5.0
I've enjoy the food my favorite is the BBQ patty melt to me it is very satifing
JR
Jim Rea
Oct 14, 2025
5.0
They made me the best blizzard I've had at any location
Dairy Queen is located at 534 E Hidalgo Ave, Raymondville, TX 78580, USA.
What are the operating hours of Dairy Queen Raymondville?
Dairy Queen is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Raymondville offer drive-through service?
Yes, Dairy Queen has a drive-through service for convenient ordering.
Can I order food online for pickup at Dairy Queen Raymondville?
Yes, you can order online for pickup through their order website.
Is Dairy Queen Raymondville wheelchair accessible?
Yes, the location has wheelchair accessible entrance, parking, seating, and restroom.
Does Dairy Queen Raymondville serve coffee and dessert?
Yes, Dairy Queen serves coffee and dessert items at this location.
Is there outdoor seating available at Dairy Queen Raymondville?
Yes, Dairy Queen offers outdoor seating for customers to enjoy their meals.
Are families and children welcome at Dairy Queen Raymondville?
Yes, Dairy Queen welcomes families and children and provides a children's menu and high chairs.
What nearby restaurants can I visit in Raymondville along with Dairy Queen?
Nearby restaurants include Pizza Hut, Stars Drive-In, Laredo Taco Company, Church’s Texas Chicken, Little Caesars Pizza, and Vaqueros Restaurant, offering a variety of cuisines.
What convenience stores are near Dairy Queen Raymondville for quick stops?
Convenience stores nearby include Stripes Convenience Store, 7-Eleven, and Circle K, useful for refueling or grabbing snacks before or after your Dairy Queen visit.
Are there family or child care services near Dairy Queen Raymondville?
Yes, Playville Child Daycare Center and mirasoles adc #1 are nearby child care options for families visiting the area.
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